The Perfume Shop - Watford 45 Avis 

102
•
TrustScore 4.5 sur 5

4,5

Unit 51A The Harlequin, WD17 2TQ WATFORD, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Lina and Denisa I have always shop for perfume at the perfume shop. The product os great but these 2 ladies are exceptionally fantastic! They are helpful, kind and always patient with me. A true exa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service and authentic products! Everything arrived exactly as expected. I’m very happy with my purchase and won't be buying my perfumes anywhere else.

Noté 5 sur 5 étoiles

Prompt delivery I always went to Boots now I will definitely Change to the perfume shop.The perfumes Are so much cheaper so I was able to buy my favourite perfume at nearly half the price .

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lina was extremely kind and took her time showing me the latest ladies perfumes. Thank you so much for a brillant service and for wrapping the perfume I bought beautifully. Great customer service.

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. aussi dans
  3. Fournisseur d'arômes et de parfums
  4. Fournisseur de cosmétiques et de parfums
  5. Fournisseur de produits de beauté
  6. Magasin de cosmétiques
  7. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Unit 51A The Harlequin, WD17 2TQ, WATFORD, Royaume-Uni

4,5

Excellent

TrustScore 4.5 sur 5

102 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(102)

35 459 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Denisa WATFORD INTU STORE s manager…

Denisa WATFORD INTU STORE s manager was amazing, i was short of time, she was efficient, very helpful and found all what needed ! Excellent service, highly recommend her !

27 novembre 2025
Avis spontané
Logo de The Perfume Shop - Watford 45

Réponse de The Perfume Shop - Watford 45

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service! Denisa, the shop manager, was very helpful, polite and friendly! Thank you very much! I will definitely come back for more🥰

27 novembre 2025
Avis spontané
Logo de The Perfume Shop - Watford 45

Réponse de The Perfume Shop - Watford 45

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Good service

Good service from the customer justservice desk pre

5 novembre 2025
Avis spontané
Logo de The Perfume Shop - Watford 45

Réponse de The Perfume Shop - Watford 45

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Amazing shopping experience…

Had an amazing shopping experience whilst shopping here. A special mention to Safa who really provides genuine customer service and knows how to look after her customers! She spent time going over the product no pushy sale. Also mentioned the current discount offer on purchases! A special aftershave was purchased as a gift for a coming silver wedding anniversary. Knowing this, Safa gave me a really lovely complimentary overnight designer bag. Would I shop again? Yes I would! Thank you Safa!

19 septembre 2025
Avis spontané
Logo de The Perfume Shop - Watford 45

Réponse de The Perfume Shop - Watford 45

Hi,

I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.

The Perfume Shop.

Noté 5 sur 5 étoiles

Wonderful customer service very helpful and outstanding

The service from Sameena was very professional and delightful

5 septembre 2025
Avis spontané
Logo de The Perfume Shop - Watford 45

Réponse de The Perfume Shop - Watford 45

Hi,

Thanks for your review. I am so pleased to hear you are happy with our services and thank you so much for shopping with us.

The Perfume Shop.

Noté 5 sur 5 étoiles

Claudia made our shopping experience…

Claudia made our shopping experience very easy. She has an amazing/excellent customer service skills.
She is very helpful, patient and kind.
Thank you for making our experience so easy and brilliant.

1 août 2025
Avis spontané
Logo de The Perfume Shop - Watford 45

Réponse de The Perfume Shop - Watford 45

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Noté 5 sur 5 étoiles

Idris at Watford was amazing

Idris at Watford was amazing, so helpful and gave excellent advice on selecting the right perfume. Wonderful!

26 juillet 2025
Avis spontané
Logo de The Perfume Shop - Watford 45

Réponse de The Perfume Shop - Watford 45

Hi,

Thanks for your review! Thank you for your sharing your positive experience.

Kind regards,
The Perfume Shop Team

Noté 5 sur 5 étoiles

Idrees helped me out a lot

Idrees helped me out a lot, the service was very quick and he is an overall amazing guy!

22 juillet 2025
Avis spontané
Logo de The Perfume Shop - Watford 45

Réponse de The Perfume Shop - Watford 45

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Noté 5 sur 5 étoiles

Great service by Claudia

Great service by Claudia. Very nice and friendly. Thank you very much for your support. X

18 juillet 2025
Avis spontané
Logo de The Perfume Shop - Watford 45

Réponse de The Perfume Shop - Watford 45

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Noté 5 sur 5 étoiles

Friendly staff

Idress is very friendly, professional and overall a lovely person. Helped me a lot with the fragrance I needed. Thank you Idress!

1 juillet 2025
Avis spontané
Logo de The Perfume Shop - Watford 45

Réponse de The Perfume Shop - Watford 45

Hi,

Thanks for your positive review. We appreciate you!

The Perfume Shop

Noté 5 sur 5 étoiles

I was just browsing on this occasion…

I was just browsing on this occasion '.I always buy from perfume shop as the deals are so good .
Today 22/06/25 team leader Ellie from the Watford branch was absolutely amazing great product knowledge & customer service fantastic i bought 2 bottles of perfume earn though I was just looking and had no intention of buying today . I an very happy with my purchase. Ellie is an asset to the company . Thank you Ellie I am sure to come again. She eventook the time to help me download the Perfume App on my phone . She has such great selling skills and customer care i do think she needs to be rewarded as its not often you get good employee like Ellie.

22 juin 2025
Avis spontané
Logo de The Perfume Shop - Watford 45

Réponse de The Perfume Shop - Watford 45

Hi,

I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.

The Perfume Shop

Noté 5 sur 5 étoiles

Idrees helped me find my fragrance

Idrees helped me find my fragrance

26 mai 2025
Avis spontané
Logo de The Perfume Shop - Watford 45

Réponse de The Perfume Shop - Watford 45

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Noté 5 sur 5 étoiles

First time visiting The Perfume Shop…

First time visiting The Perfume Shop after at least a decade! The sales associate was absolutely amazing. Impeccable customer service and she knew the products well. Thank you Samina for taking care of my husband and I! Love my new perfume.

25 mai 2025
Avis spontané
Logo de The Perfume Shop - Watford 45

Réponse de The Perfume Shop - Watford 45

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Noté 5 sur 5 étoiles

Excellent customer service always happy…

Excellent customer service always happy to help the store manager idrees meets customer service needs

23 mai 2025
Avis spontané
Logo de The Perfume Shop - Watford 45

Réponse de The Perfume Shop - Watford 45

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Noté 5 sur 5 étoiles

Idrees was really helpful for choosing…

Idrees was really helpful for choosing my cologne

7 mai 2025
Avis spontané
Logo de The Perfume Shop - Watford 45

Réponse de The Perfume Shop - Watford 45

Hi,

Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Kind regards,
Sharain
The Perfume Shop Team

Noté 5 sur 5 étoiles

Went in to choose a perfume for wonderful staff. my…

Went in to choose a perfume for my daughter. The members of staff, Ellie, Claudia and Ladan were absolutely amazing. They spent time helping me choose the best options. Thank you ladies😊

3 mai 2025
Avis spontané
Logo de The Perfume Shop - Watford 45

Réponse de The Perfume Shop - Watford 45

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Noté 5 sur 5 étoiles

Idrees was very helpful

Idrees was very helpful. Great asset to the business. Well done chap

2 mai 2025
Avis spontané
Logo de The Perfume Shop - Watford 45

Réponse de The Perfume Shop - Watford 45

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Noté 5 sur 5 étoiles

ladan and elaudia were very helpful

ladan and elaudia were very helpful. Will definitely return back.

21 avril 2025
Avis spontané
Logo de The Perfume Shop - Watford 45

Réponse de The Perfume Shop - Watford 45

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Noté 5 sur 5 étoiles

idrees was super friendly and helpful

idrees was super friendly and helpful, helped me pick out two fragrances! great experience, will definitely come back :)

19 avril 2025
Avis spontané
Logo de The Perfume Shop - Watford 45

Réponse de The Perfume Shop - Watford 45

Hello,

Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.

Kind regards,
Jasmyn

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