Grace and Pharrell are both superstars. They both teamed up and helped me in finding some amazing perfume.
L'entreprise a répondu
Établissement
Changer d'établissementc/o Superdrug, Unit 5A, White Rose Shopping Centre, LS11 8LL LEEDS, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We visited the store today at white rose centre for some aftershaves and perfumes. Pharrell Molengo and Grace Martin were the two people who served us. They both were so polite, helpful and were so... Voir plus
L'entreprise a répondu
We visited the store for my husband to get some new aftershave for our holiday! Faye was the lady who served her, she was so welcoming, helpful and gave us some such time to make the correct decision... Voir plus
L'entreprise a répondu
This sales assistant really helped me out with my purchase, he helped me match what was perfect for my friend and spent so much time carefully picking out
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
c/o Superdrug, Unit 5A, White Rose Shopping Centre, LS11 8LL, LEEDS, Royaume-Uni
4,7
Excellent
43 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Grace and Pharrell are both superstars
Grace and Pharrell are both superstars.
They both teamed up and helped me in finding some amazing perfume.
24 mars 2026
Avis spontané
Réponse de The Perfume Shop - White Rose SD 546
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
This sales assistant was extremely helpful
This sales assistant really helped me out with my purchase, he helped me match what was perfect for my friend and spent so much time carefully picking out
3 mars 2026
Avis spontané
Réponse de The Perfume Shop - White Rose SD 546
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The server was extremely funny and…
The server was extremely funny and welcoming and very helpful with my purchase.
3 mars 2026
Avis spontané
Réponse de The Perfume Shop - White Rose SD 546
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Friendliest perfume shop
This perfume shop is the best one, Hayley who works in there is always so helpful and absolutely lovely. The best prices and best service! I’ve been going for a few years now and now my mum goes in with me and loves it too. Wouldn’t shop anywhere else for perfume 100% recommend ❤️
2 mars 2026
Avis spontané
Réponse de The Perfume Shop - White Rose SD 546
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Pharrell Molengo was an absolute saviour
Absolutely great experience today Thanks to Pharrell Molengo for helping me and my family out for choosing the right perfume for my father’s birthday he’s a Legend. 🙌
20 février 2026
Avis spontané
Réponse de The Perfume Shop - White Rose SD 546
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
For Pharrell Molengo and Grace Martin at the white rose centre store
We visited the store today at white rose centre for some aftershaves and perfumes. Pharrell Molengo and Grace Martin were the two people who served us. They both were so polite, helpful and were so knowledgeable with all our enquiry. They both made sure we made the right purchase and left the store happy.
Keep up the good work!! With such great customer service, I will always recommend people to the store.
20 février 2026
Avis spontané
Réponse de The Perfume Shop - White Rose SD 546
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Grace is an amazing staff member very…
Grace is an amazing staff member very knowledgeable and supportive. Excellent customer service!
30 janvier 2026
Avis spontané
Réponse de The Perfume Shop - White Rose SD 546
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant customer service helpful staff
Brilliant customer service helpful staff
24 janvier 2026
Avis spontané
Réponse de The Perfume Shop - White Rose SD 546
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Veryy impressed with customer service to…
Very impressed with customer service to a very high standard.
I would like to thank Grace,Hannah, and Alishah.
2 décembre 2025
Avis spontané
Réponse de The Perfume Shop - White Rose SD 546
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Visited the perfume shop today and…
Visited the perfume shop today and honestly couldn’t believe how unprofessional the staff were. They were too busy chatting among themselves, playing with their phones, and even chewing gum while customers were standing around waiting. No one greeted me, no one offered any help, and they all looked completely uninterested in being there. After being ignored for several minutes, I just walked out. Absolutely shocking service won’t be returning and definitely wouldn’t recommend.
22 octobre 2025
Avis spontané
Réponse de The Perfume Shop - White Rose SD 546
Hi,
I am so sorry to hear of your recent experience. Please pop in touch via email at reviews@theperfumeshop.com so we can look into this for you.
Kind regards,
Sharain - The Perfume Shop.
Superstar Faye
Very kind, helpful. An absolute credit to the Whiterose store SD546
9 octobre 2025
Avis spontané
Réponse de The Perfume Shop - White Rose SD 546
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Faye was amazing
Faye was amazing! she helped out so much, she was so lovely, very grateful :)
9 octobre 2025
Avis spontané
Réponse de The Perfume Shop - White Rose SD 546
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Faye is amazing she was a great help…
Faye is amazing she was a great help 10/10 recommend
9 octobre 2025
Avis spontané
Réponse de The Perfume Shop - White Rose SD 546
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
faye was amazing
faye was amazing. Helped me choose the best perfume. Happy with the customer service. ( she deserves a pay rise).
9 octobre 2025
Avis spontané
Réponse de The Perfume Shop - White Rose SD 546
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Réponse de The Perfume Shop - White Rose SD 546
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Great customer service
Great customer service, very friendly and patient. Fantastic service thank you very much Hayley & Faye!! 0546
8 octobre 2025
Avis spontané
Réponse de The Perfume Shop - White Rose SD 546
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Amazing service from Faye
Amazing service from Faye, helped me so quickly and was so friendly
7 octobre 2025
Avis spontané
Réponse de The Perfume Shop - White Rose SD 546
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Excellent costumer services from Faye
Excellent costumer services from Faye. Thank you so much.
7 octobre 2025
Avis spontané
Réponse de The Perfume Shop - White Rose SD 546
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Faye provides a warm and welcoming…
Faye provides a warm and welcoming customer service experience. Polite and freindly while we tried and tested a few different perfumes, it felt like nothing was too much trouble which is a breath of fresh air. Thank you for your recomendations and lovely conversation!
6 octobre 2025
Avis spontané
Réponse de The Perfume Shop - White Rose SD 546
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
We shopped at the perfume shop in White…
We shopped at the perfume shop in White Rose SD546 Faye and she was absolutely brilliant with us and helped us enormously to pick some after shaves for our grandsons and will definitely be back
19 septembre 2025
Avis spontané
Réponse de The Perfume Shop - White Rose SD 546
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.