Absolute angel of a sales lady, Lisa helped us find a perfect scent and knew the range so well and what to recommend. She helped with her own personal recommendations and what other customers buy too!... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement36 The Gallery The Mander Centre, WV1 3NJ WOLVERHAMPTON, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I was served by Lisa at Wolverhampton branch, a service with a smile, very helpful and helped with my blue light card for discount, thank you.
L'entreprise a répondu
My mum brought a perfume today ( Chanel intense) and we where served by Lisa today, We had the best customer service experience! Looking forward to coming back and making more purchases!. Absolutely g... Voir plus
L'entreprise a répondu
I had such a lovely experience perfume shopping today! Sarah at the perfume shop was absolutely fantastic. From the moment I walked in, she greeted me with a warm, genuine smile that instantly made me... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
36 The Gallery The Mander Centre, WV1 3NJ, WOLVERHAMPTON, Royaume-Uni
4,9
Excellent
195 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
5 Star service!
Leanne, Lisa, Claire, in fact everyone in the Wolverhampton store are amazing. So friendly, knowledgeable and go above and beyond with their customer service. I was after a certain perfume which was hard to get hold of, near impossible. Leanne promised if she could get hold of any she would. Two months later, true to her word she did.
Truly amazing! I’m so happy.
12 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
We appreciate your wonderful review! We are so happy to hear about the team's dedication and that you had such a positive experience with us. Thank you for sharing.
Kind regards,
Jasmyn
The Perfume Shop
Lisa and Siobhan was absolutely…
Lisa and Siobhan was absolutely amazing, the banter was good and we will definitely return
11 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very friendly and helpful service
Very friendly and helpful service. I bought a gift set for my son and received perfume samples for me. Thank you xx
27 décembre 2025
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lisa was extremely patient and helpful…
Lisa was extremely patient and helpful - walked out with some absolute goodies. She definitely knows her fragrances.
10 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service from Claire in…
Amazing customer service from Claire in the Wolverhampton perfume store.
So attentive and down to earth.
Will defo be back for more products, thank you x
8 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thank you for your 5* review. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop
Lisa was great🌼 Very friendly and…
Lisa was great🌼 Very friendly and polite. Understood her products and made everything fun for us.
29 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Lisa gave me and my mother in law…
Lisa gave me and my mother in law excellent service. She was helpful and has a great attitude towards helping others. Honestly she deserves a payrise
29 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Lisa was absolutely fantastic!
Lisa was absolutely fantastic!! She helped me make lovely perfume choices and was very jovial throughout. Thank you Lisa! Hopefully will have another come back!
27 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Lisa was helpful & wrapping was…
Lisa was helpful & wrapping was gorgeous! Highly recommend!
24 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
Lisa wrapped with professionalism
Lisa wrapped with professionalism. Very happy with all the staffs service
24 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
Had a great experience with Lisa in…
Had a great experience with Lisa in store today, so professional polite and funny.
19 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Absolutely amazing place to visit…
Absolutely amazing place to visit customers service brilliant Lisa severed me what a wonderful lady she is thank you so much Lisa highly recommend five stars 🌟🌟🌟🌟🌟
14 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Great Customer Service from Lisa and…
Great Customer Service from Lisa and Kim.
14 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Excellent service with a smile
Excellent service with a smile, will always come back for more fragrance
12 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your 5* feedback!
The Perfume Shop
I have been to the Wolverhampton store…
I have been to the Wolverhampton store today. Lisa has been fantastic. She assisted me with all my questions and suggested the best fragrances based on my taste. I would recommend everyone to the perfume shop because of Lisa. She is an embodiment of what excellent customer service is. Please help me thank Lisa, for her time, smile and warm approach. She also gave me some free samples!!!!☺️
10 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Best customer service I ever received
Lisa served me great customer service
29 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Lisa was very helpful n funny
13 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Thank you note
Just wanted to say thank you Lisa . She was so helpful in helping me select a nice scent for my friend . Thank you for your patience
13 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.