This was my 2nd purchase from this company so was happy to use them again. Of the three pairs received the tortoise shell glasses were unfortunately twisted when they arrived. However The Reading Gla... Voir plus
L'entreprise a répondu
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Glasses, whilst of excellent quality, did not quite suit my prescription. However, an after sales follow up call from the company re-imbersed me in full without any preamble whatever. Good after s... Voir plus
L'entreprise a répondu
Taking a long time to arrive and when I emailed, the owner Daniel for an update, he did not really help me - just referred me to emails I had been sent, that contain no relevant info. Will update on... Voir plus
I was looking to replace a really cheap pair of reading glasses I had purchased after recent Cataract removal. The specs I purchased are of extremely good quality and really good value. The differenc... Voir plus
4,6
Excellent
552 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Decent products at a fair price
27 avril 2026
Prompt delivery
Prompt delivery, price is right and meets my prescription requirement perfectly
28 avril 2026
Straight forward and prompt delivery
30 mars 2026
Surprised nothing was broken
3 pairs of glasses shipped in a wrinkled bubble envelope without any other protection
30 mars 2026
Réponse de Thereadingglassesshop
Hi Rudi
Sorry the packaging wasn’t to your liking , that’s the first complaint of sort after almost 30000 orders , it’s working 😀
If by chance something ever goes wrong in transit we resend Asap .
Warmest regards
Dan
Réponse de Thereadingglassesshop
Thank you Hugh ⭐️
Good customer service even when things are not quite right, everything is dealt with very fairly, with no bad taste.
This was my 2nd purchase from this company so was happy to use them again. Of the three pairs received the tortoise shell glasses were unfortunately twisted when they arrived. However The Reading Glasses Shop were very helpful and understanding and offered to send a replacement. Thanks Dan for your excellent service 👍. I definitely will be using you again.
30 mars 2026
Réponse de Thereadingglassesshop
Hi Stuart
That’s a first , twisted 🤷♂️😀 , we have a 28 day no questions return policy
If you send me a pic ill send a replacement , I take it the other 2 are all good , I’ve tried calling you
Not to worry we can sort this easily
Warm regards
Dan
Thanks Stuart
Very kind of you to say so
Much appreciated
Dan
Great choice…
Great choice of reading glasses at good prices. Stylish too. Quick delivery
30 mars 2026
Terrible cheap rubbish
Terrible cheap rubbish. Screws keep coming out and then they just snapped in half as I was cleaning the lenses. Never had such poor quality crap in my life and no reply to my email from them. !!!!AVOID!!!!! !!!!AVOID!!!!! !!!!AVOID!!!!! !!!!AVOID!!!!!
10 mars 2026
Avis spontané
Réponse de Thereadingglassesshop
Hi Paul
That’s a harsh review , as I’ve said something has happened , possibly in transit , I’ve resent , replaced.
I also emailed to see if all was well and to ask if you were now happier and full of understanding but you havnt replied , oh well I did my best 😀
Sometimes you have to take these harsh criticisms on the chin and move on
Never the less
All the best
Dan 🤷♂️😀
Product and service exactly what you need
They have been great and their dealing with returns and amended requests has been handled with good grace and prompt response.
26 février 2026
Good
Only 4 as glasses are not for me.
The site for ordering was simple to use.
The price is reasonable
Quick delivery was very useful and on time
Thankyou
27 février 2026
Quality and quick
27 février 2026
The arm fell off my new glasses within…
The arm fell off my new glasses within one day. I am very disappointed.
28 janvier 2026
Réponse de Thereadingglassesshop
Hi Katherine , was lovely to speak with you , I sincerely hope you get well soon and thank you for your understanding , a replacement is on its way , warm regards
Dan
Good service
Ordered glasses but lenses didn’t work for me. Got a prompt refund so no issues.
7 février 2026
Avis spontané
Glasses are not like any other 3…
Glasses, whilst of excellent quality, did not quite suit my prescription.
However, an after sales follow up call from the company re-imbersed me in full without any preamble whatever.
Good after sales service is as important to me as quality produce and, with that in mind, I would give The reading glasses 5 stars.
2 février 2026
Réponse de Thereadingglassesshop
Hi Matk
It’s one of those days , I’ve sent you the link but I’m not sure you can change this review from it , never the less I’ll refund as a goodwill gesture , warm regards Dan
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