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The Ref Stop Avis 

663
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic service. Product delivery felt a little bit delayed, but this was only due to a high volume of orders. Ref Stop worked their socks off to get the product out to me within a week. Customer se... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience ordering from Refstop. After I placed my order, they contacted me to let me know that one item was unfortunately out of stock. They were very helpful and gave me the opt... Voir plus

Noté 3 sur 5 étoiles

Love the kit that I got, website is simple+easy to use. Only thing is when I got my ref top the badge that I payed £6 to have printed on by the manufacturer was not straight when I could have payed £3... Voir plus

Noté 5 sur 5 étoiles

As a partner of the Ref Stop, they have provided excellent support and equipment for Durham FA referees. This includes great value starter packs for all our new referee courses, bespoke CFA Badges for... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles de football
  2. Magasin d'équipements sportifs d'extérieur
  3. Magasin de vêtements de sport

Écrit par l'entreprise

At The Ref Stop, we’re referees ourselves so we understand exactly what officials need, both on and off the pitch. As the world’s biggest supplier of referee kit and equipment, we’re proud to offer the best match gear from leading global brands, all backed by fast delivery and outstanding service. We’re passionate about supporting referees at every level and committed to providing the quality and reliability you can trust.

As the world’s biggest referee kit and equipment supplier, we’re committed to delivering quality gear from top brands like Nike, Adidas, Puma, and Joma. We promise fast delivery, reliable service, and the support referees deserve — from referees who understand the game.

Écrit par l'entreprise

Your One-Stop Shop for Referee Kit and Equipment
Run by referees, for referees — we’re proud to support officials from the grassroots to the professional game. The Ref Stop provides quality referee kit and equipment with fast, reliable service and a genuine understanding of what referees need.

Trusted by Referees, Backed by Our Guarantee

Because referees need service they can rely on....

Because referees need service they can rely on....
At The Ref Stop, we’re committed to giving every referee complete confidence when they shop with us. We guarantee high-quality products, fair prices, and fast, dependable delivery on every order. As active referees ourselves, we know how important it is to have gear you can rely on — so if something isn’t right, we’ll put it right quickly. Our goal is simple: to make sure every referee, from grassroots to the professional game, receives the service and support they deserve.

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

663 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 29 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(663)

378 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Incredible service and Maxine is a gem

Incredible service and Maxine is a gem. This will be my go to referee shop forever. Thank you a million - went the extra mile

15 juin 2026
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Réponse de The Ref Stop

Hi Kyle,

Thank you for this review!

We are really happy to hear this and will pass on the words to Maxine.

Look forward to helping you pout again.

Best regards,
The Ref Stop Team

Noté 5 sur 5 étoiles

Fantastic service as always

Every time I have ordered something from The Ref Stop the wuality of the item and speed of service has been excellent. I'm always very happy and would reccomend without hesitation to anyone looking for matchday equipment or clothing.

22 juin 2026
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Réponse de The Ref Stop

Hi Andy,

Thank you for this review!

were glad to hear that all your order with us have been positive and we look forward to helping you out once again!

best regards,
The Ref Stop Team

Noté 5 sur 5 étoiles
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Réponse de The Ref Stop

Hi Duane,

Thank you for lacing this review with us!

We appreciate your feedback and are glad to hear that ur happy with ur order and thew delivery time.

Best regards,
The Ref Stop Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service
Very effective to communicate with customers about any change and amendment

17 juin 2026
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Réponse de The Ref Stop

Good morning,

Thank you for placing this review!

We appreciate your honest feedback and kind words, and are glad you are happy with our communication.

Best regards,
The Ref Stop Team

Noté 5 sur 5 étoiles

First class service

First class service. Great price for the item. Very happy. Great communication from ordering to delivery.

10 juin 2026
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Réponse de The Ref Stop

Hi Robert,

thank you for this review!

We are happy to hear that you are glad with our service and communication - Thank you for choosing The Ref Stop.

Best regards,
The Ref Stop Team

Noté 5 sur 5 étoiles

I placed my order which was easy to do…

I placed my order which was easy to do and the correct item was delivered on time when they sid it would be.

9 juin 2026
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Réponse de The Ref Stop

Hi Jonathan,

Thank you for making this review and we appreciate your feedback!

we ate half you are happy with out service and hope to help you out again soon.

Many thanks,
The Ref Stop Team

Noté 4 sur 5 étoiles

It’s good apart from website can crash…

It’s good apart from website can crash very easily and links on website don’t always work

16 juin 2026
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Réponse de The Ref Stop

Hi Ollie,

thank you for this review.

We appreciate your honest feedback and we are sorry to hear about the website - we can ensure you this is something we are actively looking at to fix.

Best regards,
The Ref Stop Team

Noté 5 sur 5 étoiles
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Réponse de The Ref Stop

Thank you for your review.

Great to hear you were happy with the quick service. We really appreciate you ordering from The Ref Stop.

Best regards,
The Ref Stop Team

Noté 5 sur 5 étoiles

Very good quality items with amazing customer service

Very good quality items with amazing customer service as I made a change to my order and it was done over that weekend and received it Tuesday. Would 100 percent use again.

8 juin 2026
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Réponse de The Ref Stop

Thank you for the brilliant review.

It’s great to hear you were happy with the quality of the items and the service you received. We’re glad we could get the change made to your order quickly and still have it with you by Tuesday.

We really appreciate your support and look forward to helping you again in the future.

Best regards,
The Ref Stop Team

Noté 5 sur 5 étoiles

I have to say dealing with ref stop was…

I have to say dealing with ref stop was a pleasure . Good value for money etc . If I had a negative, then it would be I spent 148 sterling and due to brexit as I live in Republic of Ireland I had to pay 77 euro customs which left a severe sour taste. That’s not ref stops fault but would discourage me from buying again

8 juin 2026
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Réponse de The Ref Stop

Thank you for taking the time to leave us a review.

We’re really pleased to hear that dealing with The Ref Stop was a positive experience and that you found the products good value for money.

We completely understand your frustration with the customs charge and really appreciate you recognising that this is not something within our control. It’s never nice when an extra charge affects the overall experience, so we do understand where you’re coming from.

Thank you again for your order and for your kind words about our service.

Best regards,
The Ref Stop Team

Noté 5 sur 5 étoiles

The speed of service once my order was…

The speed of service once my order was sent in.
Order on a Thursday. Delivery by Monday.

Also, the politeness and helpfulness of the lady on the telephone when I rang on the Thursday.

5 juin 2026
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Réponse de The Ref Stop

Thank you for the lovely feedback.

We’re really pleased your order was turned around quickly and delivered by Monday. It’s also great to hear that our team were polite and helpful on the phone — we’ll be sure to pass your kind words on.

Thanks again for choosing The Ref Stop.

Best regards,
The Ref Stop Team

Noté 5 sur 5 étoiles

Super quick dispatch

Super quick dispatch, even with initials being printed on the item. Very impressed.

6 juin 2026
Avis spontané
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Réponse de The Ref Stop

Really appreciate the review!

Great to hear your order arrived so quickly, especially with the added initials. We always try to get personalised items turned around as fast as possible, so it’s brilliant to know you were impressed.

Thanks again,
The Ref Stop Team

Noté 5 sur 5 étoiles

Speed / quality

The ease of ordering the speed of delivery and the quality of your products.
Hence my second order.

3 juin 2026
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Réponse de The Ref Stop

Thank you for your great review.

We’re really pleased to hear that you found the ordering process easy, delivery quick and the quality of the products up to standard. It means a lot to know you came back to place a second order with us.

Thank you again for choosing The Ref Stop.

Best regards,
The Ref Stop Team

Noté 5 sur 5 étoiles

Excellent customer service.

I made an order from the Ref stop and when delivered, there was 2 items missing. I phoned the Ref stop and straight away spoke to someone, I think it was Rachel. I explained about my missing items and after Rachel looked through the system to see why the items were missing, couldn't understand why but instead, straight away offered to post me the 2 items.
I received the items the following day. What was even better is how she spoke to me with lots of care, humility and great personality. This customer experience was outstanding. Credit where its due. Thank you to The Ref stop.

3 juin 2026
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Réponse de The Ref Stop

Thank you so much for taking the time to leave us such a kind review.

We are really sorry that two items were missing from your original order, but we are so glad Rachel was able to help get this resolved quickly for you. It means a lot to hear that the customer service you received was handled with care and that the missing items arrived the following day.

We really appreciate your understanding and your lovely feedback.

Thank you again for supporting The Ref Stop.

Best regards,
The Ref Stop Team

Noté 5 sur 5 étoiles

Good service

Good service we quick to reply with answers to any questions

3 juin 2026
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Réponse de The Ref Stop

Hi Will,

Thank you for your review!
We are glad to hear you are happy with our service.

Best regards,
The Ref Stop Team

Noté 5 sur 5 étoiles

Excellent service!

Easy to choose what I needed. Straightforward ordering process and delivery within a short period. Well impressed.

3 juin 2026
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Réponse de The Ref Stop

Hi,

Thank you for your great review!

We’re really pleased to hear you found the website easy to use and the ordering process straightforward. It’s also great to know your order arrived quickly and left you impressed.

Best regards,
The Ref Stop Team

Noté 5 sur 5 étoiles

Goods ordered easily and delivered…

Goods ordered easily and delivered quickly

2 juin 2026
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Réponse de The Ref Stop

Hi,

Thank you for your review!

It’s great to hear that ordering was easy and your goods arrived quickly. We always want the process to be simple from start to finish, so we’re really pleased you had a smooth experience.

Best regards,
The Ref Stop Team

Noté 5 sur 5 étoiles

Positive experience

As always, a positive experience with timely updates throughout the process.

1 juin 2026
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Réponse de The Ref Stop

Hi,

Thank you for your continued support!

We’re really glad to hear you had another positive experience with us. Keeping customers updated throughout the order process is really important to us, so it’s great to know this was appreciated.

Best regards,
The Ref Stop Team

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