Delivered promptly, packaged well. Extremely pleased overall. The rug is beautiful and looks gorgeous in my bedroom. Will order other colours in the near future. Thank you.
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Lisez les avis des autres
I priced this rug from several different outlets and the Rug shop was the best value by far. Easy ordering, quick delivery and the rug itself is stunning. I would definitely recommend this company.
Easy ordering and checkout. Great communication all the way and swift delivery. Delighted with the service and the rugs are amazing quality. Delighted! Have ordered more from The RugShop
What a terrible experience!!! I’m not sure if all the nice reviews are real or fake because my experience was as terrible as it can be. First they sent the wrong carpet then they arranged collecti... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The Rug Shop UK serves as your ultimate destination to discover the perfect rug for your space. With a vast selection boasting over 15,000 designs and colors, including options tailored for children's rooms, kitchens, and bedrooms, we cater to diverse tastes. Our collection also features large living room rugs in various styles like wool, shaggy, and striped, ensuring ample choices. Enjoy the assurance of the lowest prices online, thanks to our price match promise. Should you find any of our rugs cheaper elsewhere, we not only match the price but guarantee to beat it. Every rug in our collection is meticulously curated from leading designer brands to seamlessly complement your home. Whether you prefer modern contemporary or classic traditional styles, our extensive range ensures you'll discover precisely what you're seeking.
Coordonnées de contact
Unit 1, Allenby House, Knowles Lane, BD4 9AB, Bradford, Royaume-Uni
- 01138879393
- info@therugshopuk.co.uk
- therugshopuk.co.uk
4,4
Excellent
589 avis
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Perfect rug
Delivery arrangements were perfect. The rug is better than expected and everyone who has seen it loves it
13 mars 2026
Avis spontané
Lovely rug
Lovely rug, looks just like the imagery online, we have a toddler and baby and they both love sitting and playing on it as it's very comfortable
17 avril 2026
Avis spontané
Delivered promptly
Delivered promptly, packaged well. Extremely pleased overall. The rug is beautiful and looks gorgeous in my bedroom. Will order other colours in the near future. Thank you.
1 mars 2026
Avis spontané
Easy ordering and checkout
Easy ordering and checkout. Great communication all the way and swift delivery. Delighted with the service and the rugs are amazing quality. Delighted!
Have ordered more from The RugShop
16 avril 2026
Avis spontané
Great from start to finish.
8 avril 2026
Avis spontané
I priced this rug from several…
I priced this rug from several different outlets and the Rug shop was the best value by far. Easy ordering, quick delivery and the rug itself is stunning. I would definitely recommend this company.
6 avril 2026
Avis spontané
Great rug and great service
The rug arrived sooner than expected and is exactly as described. It is of a very high quality and looks extremely hard wearing. It looks great. The delivery driver was friendly
4 avril 2026
Avis spontané
The rug shop uk
Outstanding service from start to finish
Rug is great quality
Rug was half the price than the same rug I already have, which I got from another retailer
Definitely use again
7 avril 2026
Avis spontané
Delivered on time and kept me informed
Delivered on time and kept me informed. Great secure packaging. Good quality rug and lovely colours.
24 mars 2026
Avis spontané
Excellent price and service
Excellent price and great communication. Rug delivered promptly … well packaged and just as described. Really happy with the product and service, would definitely recommend
7 avril 2026
Avis spontané
Beautiful deep pile rug delighted with…
Beautiful deep pile rug delighted with it. Super quick delivery highly recommend.
31 mars 2026
Avis spontané
Highly recommended
The whole process from placing the order to delivery was so simple and the price could not be beaten. Highly recommended.
27 mars 2026
Avis spontané
We were very pleased with our new rug
We were very pleased with our new rug. It looks absolutely perfect in our living room. It was also delivered with care and arrived very promptly.
The colours are beautiful and look just as good if not better in real life as they did online.
23 mars 2026
Avis spontané
Great delivery and rug!
1 avril 2026
Avis spontané
Awful service!!!What a terrible experience!!!
What a terrible experience!!!
I’m not sure if all the nice reviews are real or fake because my experience was as terrible as it can be. First they sent the wrong carpet then they arranged collection with out a time frame which made me wait all day at home and the collection person did not show up! 😮
No phone call nothing till the next day when they emailed apologising and arranging following day for collection, this time with a two hour time frame 2-4 in the middle of the day that basically takes another day from you ! What a waste of time and such a nerve - wracking experience with this unorganised company!
Awful service!
I do not recommend and will never buy again !
16 mars 2026
Avis spontané
Réponse : TheRugShopUK
Dear Frosina,
We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback.
Upon review, it appears the issue was caused by an error on our supplier’s side, as the correct item details were provided from our end but the wrong product was dispatched. While this was outside of our direct control, we sincerely apologise for the inconvenience this caused you.
Regarding the collection, these are scheduled as full-day services, so the courier may arrive at any point up until the evening. We understand this can be disruptive and regret any lack of clarity around this.
We can confirm the item has now been returned to our warehouse and a full refund has been processed.
We truly regret the overall experience and are working closely with our suppliers to help prevent situations like this in the future. We hope to have the opportunity to provide you with a much smoother experience next time.
Great retailer - good quality
Great retailer, we love the rug! Arrived fast and I was kept updated throughout the process. Good quality, vivid colours, overall better than expected. Happy to buy again.
19 février 2026
Avis spontané
Fast and efficient service
Fast and efficient service. Competatively priced rugs.
13 mars 2026
Avis spontané
Excellent service
Excellent service.
The rug came on time and hassle free, such a great rug and so reasonably priced.
Very happy.
Thank you.
3 mars 2026
Avis spontané
Easy ordering & lovely rug
Easy ordering, quick delivery & loved the product ut looked exactly as in the photo.
9 février 2026
Avis spontané
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