Seep Avis 93

Love the ethos behind this company. I've used the products for a while now and love how they are plastic free. Especially love the sponge cloths - they are our kitchen must have and then I pop them in the composter once they're done!

I have recently bought more of Seep's products and I'm yet to be disappointed. The Copper Scourer is a new favourite and is so good for cleaning old pans and baking trays. Highly recommend!

I have just bought a pack of 3 pairs of rubber gloves and after using the first pair for 1 week, one
glove already has a hole! I love the fact that they are plastic free, but come on Seep, they should be better quality than this surely?
Fingers crossed the other 2 pairs are better, but going by other reviews, I don't hold out much hope unfortunately 😕

I would have given 3 stars if I had had a better response from customer services. From reading the responses on their curated review platform (Reviews.io) I would suggest they get a new customer service ethos - ignoring customer experience (eg. One customer sharing their experience if white spirit melting the gloves and being patronised with “sorry you feel this way”) doesn’t sit well with a company that is positioning itself as ethical.

I bought some washing up gloves with great delight and excitement - especially as they are biodegradable and made in my mother’s birthplace - Sri Lanka. These things would be wonderful if they were fit for purpose. They are very thin and fragile and constantly roll down getting water inside them and completely defeating their purpose! I’ve battled on for a week because i really want to Like and use these products but I am giving up now.

I haven’t used any other products- they might all be great, but the gloves need a design review.

I ordered a box of eco sponges and I had some issues with the sponges splitting and they are sending me a replacement box - great customer service. I find the sponges last about the same if not longer than the supermarket plastic ones so I have no complaints and will order more when they run out.

The Seep Eco Sponge is the best eco sponge I've tried - more durable than others and can take a fair bit of use before they fall apart - the box of 12 is intended to be a year's supply and I think that's about right. I don't think it's correct to market them as a scourer, as they are barely abrasive at all and you'll need something else for all but the lightest stains. But as a sponge they're just fine and I'd happily re-order when the current box runs out.

Absolutely love my sponge/scourer! I’ve had it for quite a few months now, and have put it in the dishwasher to clean - it came up practically as good as new. Although the ‘seam’ is beginning to come apart, I use it every day so, compared to the usual sponge/scourers, I’m extremely happy with the product. And doing my small bit for the environment!

Like many other reviewers, I found the quality of these Eco Sponges quite disappointing. The scourers completely fell apart after just a week of very gentle use. Out of curiosity, I tried sanitizing one in the dishwasher as suggested by a company rep — it disintegrated even faster.

I genuinely love the idea behind the product: the eco-friendly concept, the branding, and the aesthetic are all very appealing- design is just superb. But unfortunately, the company really needs to invest in R&D to make the products more robust and long-lasting. Big claims and products that do not withstand any if these.

The cloths were okay, but extremely thin and didn’t last long either. The copper scourers held up slightly better — they didn’t fall apart immediately — but still started to darken and wear out within 3–4 weeks.

On a positive note, the company was responsive and processed the return without hassle, which I appreciated.

There is potential to make it right if these people will admit they need to develop better quality products

Really disappointed with the quality of the gloves. Very thin and don’t stay up my lower arm - they fall down like school socks that have lost their elastic.
The year’s supply of sponge scourers was also an expensive mistake. They are stiff to handle, you have to really scrub at any stains on anything - no where near as efficient as the supermarket ones with the green bit on them. Until there is something on the market that is eco friendly and actually better than the thing it’s trying to replace, then don’t bother. I made an expensive mistake and I’m fuming.
The order also took ages to arrive even though the money had been taken.

I am extremely frustrated with my experience. I ordered a Smart Ortho King-size mattress (78x72x6) on 10th Jan 2025, but the wrong size was delivered on 20th Jan 2025. After officially reaching out via email on 28th Jan 2025 for an exchange to the correct size (78x70x6) and upgrading to the Smart Ortho Pro, I paid the excess amount requested. I was assured the correct mattress would be delivered promptly.

However, it’s been 45 days, and I still haven’t received my replacement mattress! 😡

I’ve followed up repeatedly, but there’s been no clear solution or timeline provided. This lack of communication and service is completely unacceptable, especially from a company that claims to prioritize customer satisfaction.

This should have been a simple fix, but it’s turned into a nightmare. The Sleep Company, it’s time to deliver on your promises! I expect my order to be resolved immediately!

I ordered over 3 weeks ago, payment was taken and the order status notes that the order is 'unfulfilled' - not sure if that means it is delayed or will never happen or what. I have emailed and await response but wish I had checked reviews before.

Two weeks after placing my order I am yet to receive anything. I have emailed twice asking for a status update with no response.

Bought their washing up gloves and am very disappointed. They are very thin and both pairs I have used so far have punctured within a few days. Will have to go back to some better quality gloves.

"Our best-selling eco sponge ... works just as well (if not better) as a plastic sponge.". I gave this sponge a go and I'm really disappointed. This part of the marketing sentence is a lie. 12 sponges should have lasted a year, in reality it was merely a 6 months supply. This might be a perfect product for people with dishwasher. If you only need to wash up the few things you can't stack into the dishwasher, you will still have a harder time than with a plastic sponge, but it might work. Be prepared though that you will need to scratch dirt with your fingers instead of with the sponge. This sponge is so soft, you could use it in your bathtub. For heavy duty, daily washing-up this sponge is simply inadequate. This fact should be made completely clear in its marketing material instead of the lies, like the one mentioned before. I love the idea and it was great to throw these into the compost but it just happened way more often than I had thought it would. I second the other reviews: the sponge is more rigid and you use more washing-up liquid with it than with a traditional sponge. Is it possible to really create a compostable sponge as good (if not better) than the plastic ones? This remained an unanswered question.

It's a great idea, and good luck, but I will stick with my made in uk scourers.

These are okay but I had a pretty disappointing experience given the claims.

They do not scrub as well as normal sponges or scourers. They began to fall apart after about a week (the two materials separating). And I was cleaning the handle of a spoon and it cut through the soft side.

I’ve gone through a full pack in the same time i would have gone through a single sponge. So as much as they do win points for their environmental friendliness, practically it’s not a cost effective alternative at all.

I love the products I've tried, and knowing I'm not contributing to plastic pollution. It's incredible how the sponges last for over a month each — and I can pop them in the washing machine! Their customer service is top level too, Ali was friendly and helpful.

Love the quality of these products! I have been looking for a sustainable alternative for a while now and these have been the best I've tried. Will be buying again :)

Sadly the composition of the item has clearly changed as the recent pack we received were nowhere near as good as the pack we bought last. These literally fell apart within a couple of weeks. I would not buy again. Shame! They used to be good but feel far cheaper and less quality now.