My experience with the single Adventist
I have several concerns with this site.
1. First and foremost it says Seventh Day Adventist but one of the operators compared working on the site on Saturdays with a hospital. Since when is working on a dating site a vital service.
2. I was promised a 25% discount for diamond subscription. When I was singing up I did not see any promo code for the discount. I signed up anyway and then contacted a representative for the discount. Instead, he ignored my request about twice and the third time I was given a code for the discount but not the discount. In other words, when I would buy another subscription then I would receive a discount. He just ignored my request. Now it is not about the discount. It surely would not make me poor. The issue is TRUST.
3. In addition, I would get likes from ladies who were my preferred age group, status, and corporal preferences from either California or Honolulu. How can those girls know what I like and why would they only be from Hawaii and California. It seems to me that it is a ploy by the site to get people to buy subscription so they can see who like them; ladies who do not exist and who would answer the messages sent to them. How do I know? Because I wrote to them just to see what would happen.
4. This site has profiles from 12 years ago. People who are married and have a family. I told the representative about profiles that have more than 12 years and of profiles that last logged in more than ten years. He said that people need to contact the agency for it to remove their profiles. He also said that some people log in once a year. Something very difficult for me to believe. They are just using people’s profiles to have a large data base so to attract other people and make them believe that the site is large.
5. The first time I subscribed with a diamond subscription, I was able to see when was the last login date of someone. Two months when I subscribed with a diamond subscription, I was not able to see the last login date. When I asked the representative, he said or privacy issues. But how can we know if someone is active? If they have a problem with someone knowing their last login date, they should not use a dating site.
In conclusion, I advise folks not to use this site. It is not an Adventist/Christian site. They are just out to make money rather than to bring people together. Stay away from it
Réponse : The Single Adventist
Thank you for taking the time to share your detailed feedback. We take your concerns very seriously, and I want to address each point to ensure we provide clarity and work towards a resolution.
Seventh-Day Adventist Concerns: We apologize for any confusion caused by the analogy used by our operator. Our intention was never to equate the operation of a dating site with essential services like a hospital. We will address this internally to ensure our communications are more thoughtful and aligned with our community's values.
Discount Issue: I'm sorry to hear about the difficulties you faced regarding the discount. We strive to handle such promotions with transparency and ease. It seems we missed the mark this time, and for that, I apologize. Please contact us directly so we can apply the promised discount to your current subscription immediately.
Concerns About Profile Authenticity: We understand concerns about the genuineness of profiles and likes. It's important to us that our platform fosters genuine connections. We continually refine our systems to prevent and remove inauthentic accounts. Regarding the geographical focus of likes you mentioned, our algorithms may highlight users with high compatibility scores, but we will review this to ensure it aligns better with user preferences.
Outdated Profiles: Maintaining an up-to-date user base is crucial, and we are working on improving how frequently we audit profiles. Your input is invaluable, and we are implementing more rigorous processes to deactivate outdated or inactive profiles to enhance user experience.
Visibility of Last Login Date: The change regarding the visibility of the last login date was intended to protect user privacy. However, we understand your concern about activity transparency and are exploring alternative ways to indicate user activity that respect privacy while providing our members with useful information.
We are committed to upholding our values as a Christian dating site and providing a platform that truly helps our members connect meaningfully. Your feedback is critical in this journey, and we hope to regain your trust.
Please reach out to us so we can address your concerns personally and improve your experience with us.
Thank you again for your feedback.
Warm regards,
Customer Service Team
