Bought an extra large sleeping bag, quality and price of item was excellent. I still can’t believe how quickly we received this item; it was less than 48 hours from checking out to receiving the go... Voir plus
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Lisez les avis des autres
Bought the Ultralight Compression Sack 10L It managed to significantly reduce the packing size of my sleeping bag. The sack is made of good quality material and does not tear under pressure from t... Voir plus
Since purchasing my four season sleeping bag I have used it twice, camping in my tent. It is the best sleeping bag I've ever had & I would highly recommend it to anyone who wants a high quality four... Voir plus
Excellent service, fast shipping and the best price I’d found anywhere. The bag was exactly what I needed and the description and dimensions listed were really helpful. I’ll definitely use this site... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The UK's specialist sleeping bag store. Based in the North of England we are a specialist store dedicated to sleeping bags (and their accessories of course). So if you need something to head off bikepacking or hiking, travelling around Thailand, or just something for the folks to sleep in when they stay over we have the bag for you.
Coordonnées de contact
Unit 158 Avenue B, LS23 7BJ, Wetherby, Royaume-Uni
- 0113 5218 575
- thesleepingbagstore.com
4,9
Excellent
613 avis
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A répondu à 100 % de ses avis négatifs
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First time customer - exceptional experience
The item arrived quickly and as described. I had to contact the company as I had a query on my order - customer service was exceptional in how they dealt with my query. Highly recommend it and I will be ordering from them again in the future.
16 septembre 2025
A good price and very speedy delivery
A good price and very speedy delivery. It all got better after I found a slight manufacturing fault with the bag I bought - it was losing a bit of down after a couple of nights use.
I emailed them just for their thoughts and the response was outstanding. I got an actual phone call the next day from a lovely (and witty) chap and a new bag and returns label were basically on their way. Exceptional response and customer service. Hats off
9 septembre 2025
Unbelievable customer service
Unbelievable customer service.
I had a problem with a sleeping mat leaking making it pretty useless. I knew I’d bought it a few years ago but wasn’t sure. Checked and I had bought it 1 year and 364 days before the problem. It had a 2 year warranty. Emailed the team.
Got a reply same day saying yes they could help. Sent me a pre paid postage. I sent the mat back. I then emailed to ask about progress as I had another camping trip due. They phoned me up and basically said although the product had gone to the manufacturer, they knew it was faulty. So they just sent me a brand new one. Arrived the next day.
This was an expensive sleeping mat.
They went really above and beyond. I can only completely recommend them. Brilliant brilliant customer service.
4 août 2025
Avis spontané
Great products and service
Great products and service, and fast delivery. Reasonably priced very very warm cosy sleeping bag.
22 août 2025
A great company with super helpful…
A great company with super helpful customer service. I wanted to have more details of an inflatable mattress and Stewart very kindly went to the stores to check and email the information. He could not be more helpful and to top it all, he despatched the goods immediately and they arrived the next day. Not a Bot in sight, just lovely, knowledgeable people.
2 septembre 2025
Avis spontané
What a wonderful company
What a wonderful company, I ordered a toddlers tiger sleeping bag, it was better than expected , delivery was excellent ,I would highly recommend.
12 août 2025
Great sleeping bag.
Great sleeping bag. Exactly as described on the website. Arrived quickly and at the time promised. Can't wait to try it out!
11 août 2025
Quick refund of my money
The sleeping bad was faulty but the company rapidly apologized and returned my payment. I’m undecided what to doat the moment because the season is now come to the end.
5 août 2025
No quibble replacement. Best outdoors company I've dealt with.
No quibble replacement. After receiving an "empty bag" - with apologies from the royal mail. I contacted Stuart and within the space of 5 minutes he'd arranged for a replacement to be sent 24hour tracked. He kept apologising for the Royal Mail problem !!
What a great company and great person. I'd give 6 stars if possible. Ewan McCabe.
18 août 2025
Avis spontané
One of the best customer experiences…
One of the best customer experiences I’ve had in a long time; Stewart was beyond helpful and reassuring when there was an issue with DPD. I honestly couldn’t recommend him, and the team at The Sleeping Bag store, more. Will definitely be buying from them again. Thank you!!!
29 juillet 2025
Avis spontané
A great experience
A great experience - very quick and friendly customer service, and sorted a quicker delivery for me when I realised I needed them sooner than planned - would recommend
4 août 2025
Item has not arrived!
Edited: Item did not arrived but the company has very quickly helped sort out a replacement.
25 juillet 2025
Réponse de The Sleeping Bag Store
Hi Carrie,
We're really sorry we've let you down with the delay on this order. It looks like there was a problem at your local DPD depot. However I can see that one of our team has been in touch with you and dispatched a replacement that has been delivered.
Kind Regards,
Chris
Great price and fast delivery
Bought two sleeping bags at a great price and they arrived very quickly. Really warm and just what we were looking for.
1 juillet 2025
A rare company that really puts their customers first
Amazing experience. Had an issue with our order and emailed the sleeping bag store to make them aware. Immediately Stewart rang me, with an apology and sent replacements very quickly and was very understanding. Replacements came quickly. Sadly one of the larger sleeping bags was not for us so returned this, and again an email was received straight away to check if everything was OK. Once I confirmed that the replacement sleeping bag was absolutely fine but just personally unsuitable for us (too big) Stewart again emailed back confirming this was no problem and a refund would be issued accordingly.
I seriously have never experienced such high end customer service. They really do care about you, offering a quick and pleasing solutions.
I have kept one sleeping bag. I will definitely not hesitate to use this company again, and will also recommend the.
Prices also very competitive. I'd give more than 5 starts if I could!
Also delivery very quick!
4 juillet 2025
Avis spontané
Nice comfy sleeping bag
Nice comfy sleeping bag. Also kids would love it because of the theme.
7 juillet 2025
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