The Sofa Cover House Avis 

374
•
TrustScore 3 sur 5

2,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

AVOID, SCAMMER COMPANY. TrustPilot doesn't allow zero stars. Covers don't fit, despite ordering the correct sizes, stupid foam packers keep popping out and I hurt my back turning a 3 seater sofa... Voir plus

Noté 1 sur 5 étoiles

Bought 2 sofa covers which stated they were 100% waterproof. I have an elderly dog who has accidents. I wanted something waterproof to protect my sofa, They aren't waterproof, they're not even water r... Voir plus

Noté 5 sur 5 étoiles

Straight forward process. Measured my sofa's and although I haven't fitted them yet. The one I've tried appears to fit perfectly. Really pleased and have already recommended to a friend. Good qual... Voir plus

Noté 5 sur 5 étoiles

I was excited when ordering 2 sofa covers to get new look sofas. However they send the wrong colours I was skeptical to whether they’d change them or even respond. They went above abs beyond to... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

New covers can instantly enhance the style of your interior! Using only the best materials, our covers are lightweight, sturdy and durable.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

374 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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2,9

Tous les avis

(374)

1 avis reçu au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

The covers look great and were easy to…

The covers look great and were easy to fit once we realised that we needed a size larger than recommended. Even so, as soon as anyone sits on the sofa or chair the foam tubes, that are meant to retain the fit of the cover, pop out. It's not a great problem but it would be good not to have to replace them every time the furniture is used

11 septembre 2023
Noté 1 sur 5 étoiles

AVOID AVOID AVOID

DO NOT purchase from this company. The goods are not as described and the quality is extremely poor. They refuse to honour their advertised 14 day free returns and do not send a returns form or returns address meaning products cannot be returned and therefore refunded.

22 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Scam returns policy

Scam company, wish I’d checked trustpilot first. Took >3 weeks to arrive. Covers were cheap quality and did not fit despite ordering correct size. Upon requesting a refund, I was send automated emails offering new covers and my requests for a full refund were ignored, despite free returns being advertised on website. After more emails they offered me the option to return to France (despite co.uk domain) at my own expense (~£24) where they would ‘decide whether to refund me or not’. Thankfully obtained a full refund through PayPal who must have agreed that this is a scam company. Please save yourself the stress and do not order from Sofa Cover House or at least order via PayPal /credit card for some protection. It’s such a shame companies like this are not shut down despite many reviewers reporting the same issues with regards to sizing and returns.

17 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great value for money

Great value for money, exactly as advertised, and very good quality. Arrived promptly, well packaged, and looks lovely. Would recommend to anyone and will be keeping this company's details to re order in the future.

14 septembre 2023
Avis spontané
Noté 2 sur 5 étoiles

Poor customer service

Despite measuring my sofas, the covers did not fit. I emailed the company about a swap for a larger size and did not get a reply. When I then tried to email about a refund I was told it would not be possible due to contacting them after 14 days of receipt, even though my first, ignored email was well within that time frame.

16 août 2023
Noté 1 sur 5 étoiles

Very poor customer service

This is a scam!!!!!! Very poor customer service, no phone number to contact anyone ….. going round circles. I ordered sofa covers from this company. Unfortunately, they weren't suitable. The return process has been incredibly difficult. Despite the parcel/order came from the UK, they asked for the return to be sent to an address in France. I requested their contact number so that the courier company could get in touch, but they didn’t provide it. I incurred steep postage costs and once it reached the address provided, they refused to accept the return parcel from the courier company. I've been chasing this for weeks, provided all the required information, but they continue to make excuses. All I want is my refund, but they are not cooperating.

15 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Love the colour

Love the colour, has brightened up the old green leather sofa and chairs I have in the conservatory. As I fitted them on my own it took about 2 hours to fit.

12 août 2023

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