AVOID, SCAMMER COMPANY. TrustPilot doesn't allow zero stars. Covers don't fit, despite ordering the correct sizes, stupid foam packers keep popping out and I hurt my back turning a 3 seater sofa... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Bought 2 sofa covers which stated they were 100% waterproof. I have an elderly dog who has accidents. I wanted something waterproof to protect my sofa, They aren't waterproof, they're not even water r... Voir plus
Straight forward process. Measured my sofa's and although I haven't fitted them yet. The one I've tried appears to fit perfectly. Really pleased and have already recommended to a friend. Good qual... Voir plus
I was excited when ordering 2 sofa covers to get new look sofas. However they send the wrong colours I was skeptical to whether they’d change them or even respond. They went above abs beyond to... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
New covers can instantly enhance the style of your interior! Using only the best materials, our covers are lightweight, sturdy and durable.
Coordonnées de contact
Etats-Unis
- thesofacoverhouse.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Return address was in France
I wanted to return the items. They were good quality but not suitable. I had read it was 100% money back guarantee. I had no idea I would be returning them to France and that it would cost so much. Communication was prompt and friendly.
Great customer service!
When my one sofa cover did not fit my sofa, despite taking correct measurements, the Sofa Cover House did not hesitate to send me a replacement. Their customer service was amazing and it was such a pleasure dealing with them.
Poor product
Poor product. I bought a 2 seater and a 3 seater settee cover and they just didn’t fit. Even tried the 3 seater cover on the 2 seater settee but the polystyrene rods designed to hold the covers in place just popped out the minute I sat on the settee. Also cost me £19 to return the covers to France. Thankfully they were fully refunded, contrary to many people’s experience but I did return inside the 14 day period.
Overall an impressive website is used to sell a very poor product. Don’t bother.
Lovely sofa cover & very easy to fit
Lovely sofa cover & very easy to fit! Wrong colour came at first but customer service was excellent and a new cover was sent out straight away. Will definitely be using them again. 10/10
Reasonably priced
Reasonably priced, easy to fit, hard-wearing and with prompt delivery.
Terrible quality of product
Terrible quality of product, really hard to return and get a refund
Too small
Cover is said to be for two seater sofa and I took the measurements requested and it is too small.
Exceptional customer service
Fab product easy to fit and wash .
Very good experience dealing with you…
Very good experience dealing with you even though I needed a refund.
Material meh. But I kind of expected that.
Good delivery time. Material too easily pulled by clothing and movement when seated so forever having to reassemble. Will do as a temporary measure and good enough as not expensive. Looks every bit of that though. The teal colour is nice. Also the teal one is made better than the red I ordered, with a better elastic base for staying in place. I won't be getting a sofa cover but it will do for the bucket chairs.
Excellent service
Excellent service. They gave me a bigger sized sofa cover when the one I ordered was the wrong size. Would recommend
Good clear website
Good clear website, easy to work with. Clear information on delivery status of different delivery groups. Parcel well wrapped no damage and carefully delivered by courier.
Thank you.
I like the design and it was fairly…
I like the design and it was fairly easy to fit. The foam strips however do not stay put. They need repositioning every time we sit on it.
Still not received the product
Maybe not right for us
Really lovely and easy to use. But we have quite a slouchy sofa so once the kids are on it, it all just comes out.
Highly recommended
Just what we need to keep our new sofa bed safe and smart in a house with three dogs. These covers are a brilliant idea. Outstanding service too!
Do not buy from this company
This is another one of those reviews: I wish I had read this before ordering.
No communication, after 2 weeks of waiting I report to Paypal. They tell Paypal they sent it and tell me they have not received the order. The saga goes on as per other reviewers here.
I stopped the conversations and escalated the case to Paypal. I will refuse the package when and if it ever arrives.
The company is clealry a scam. The Kimberley from customer services mentioned by other reviewers is clearly automated.
I thank those bothering to write reviews as I now also know the product is really poor when it does arrives. So, I can reject the package outright if it does get here.
Update: I rejected the package with the help of my postie. It comes as if from UK with a warning that the sender if not the product manufacturer but just a distributor. They have it all sorted to make it as hard as possible for you to get your money back. I kept Paypal updated on my open case, they came through and, weeks on, the money is back in my account.
DO NOT BUY FROM THIS COMPANY.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








