The Sofa Cover House Avis 

374
•
TrustScore 3 sur 5

2,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

AVOID, SCAMMER COMPANY. TrustPilot doesn't allow zero stars. Covers don't fit, despite ordering the correct sizes, stupid foam packers keep popping out and I hurt my back turning a 3 seater sofa... Voir plus

Noté 1 sur 5 étoiles

Bought 2 sofa covers which stated they were 100% waterproof. I have an elderly dog who has accidents. I wanted something waterproof to protect my sofa, They aren't waterproof, they're not even water r... Voir plus

Noté 5 sur 5 étoiles

Straight forward process. Measured my sofa's and although I haven't fitted them yet. The one I've tried appears to fit perfectly. Really pleased and have already recommended to a friend. Good qual... Voir plus

Noté 5 sur 5 étoiles

I was excited when ordering 2 sofa covers to get new look sofas. However they send the wrong colours I was skeptical to whether they’d change them or even respond. They went above abs beyond to... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

New covers can instantly enhance the style of your interior! Using only the best materials, our covers are lightweight, sturdy and durable.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

374 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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2,9

Tous les avis

(374)

1 avis reçu au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Return address was in France

I wanted to return the items. They were good quality but not suitable. I had read it was 100% money back guarantee. I had no idea I would be returning them to France and that it would cost so much. Communication was prompt and friendly.

6 mai 2023
Noté 5 sur 5 étoiles

Great customer service!

When my one sofa cover did not fit my sofa, despite taking correct measurements, the Sofa Cover House did not hesitate to send me a replacement. Their customer service was amazing and it was such a pleasure dealing with them.

5 mai 2023
Noté 2 sur 5 étoiles

Poor product

Poor product. I bought a 2 seater and a 3 seater settee cover and they just didn’t fit. Even tried the 3 seater cover on the 2 seater settee but the polystyrene rods designed to hold the covers in place just popped out the minute I sat on the settee. Also cost me £19 to return the covers to France. Thankfully they were fully refunded, contrary to many people’s experience but I did return inside the 14 day period.

Overall an impressive website is used to sell a very poor product. Don’t bother.

30 avril 2023
Noté 1 sur 5 étoiles

Too small

Cover is said to be for two seater sofa and I took the measurements requested and it is too small.

27 avril 2023
Noté 4 sur 5 étoiles

Material meh. But I kind of expected that.

Good delivery time. Material too easily pulled by clothing and movement when seated so forever having to reassemble. Will do as a temporary measure and good enough as not expensive. Looks every bit of that though. The teal colour is nice. Also the teal one is made better than the red I ordered, with a better elastic base for staying in place. I won't be getting a sofa cover but it will do for the bucket chairs.

25 mars 2023
Noté 5 sur 5 étoiles

Highly recommended

Just what we need to keep our new sofa bed safe and smart in a house with three dogs. These covers are a brilliant idea. Outstanding service too!

16 mars 2023
Noté 1 sur 5 étoiles

Do not buy from this company

This is another one of those reviews: I wish I had read this before ordering.

No communication, after 2 weeks of waiting I report to Paypal. They tell Paypal they sent it and tell me they have not received the order. The saga goes on as per other reviewers here.

I stopped the conversations and escalated the case to Paypal. I will refuse the package when and if it ever arrives.

The company is clealry a scam. The Kimberley from customer services mentioned by other reviewers is clearly automated.

I thank those bothering to write reviews as I now also know the product is really poor when it does arrives. So, I can reject the package outright if it does get here.

Update: I rejected the package with the help of my postie. It comes as if from UK with a warning that the sender if not the product manufacturer but just a distributor. They have it all sorted to make it as hard as possible for you to get your money back. I kept Paypal updated on my open case, they came through and, weeks on, the money is back in my account.

DO NOT BUY FROM THIS COMPANY.

10 mars 2023
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