I had paid them 60 dollars to write me a piece. However, I had received the entire 1000+ word piece in less than one day - which initially quite suspicious, but I let it slide. However, upon reading... Voir plus
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Lisez les avis des autres
I had a positive experience with the student help line. The staff were patient, understanding, and professional when answering my questions. They listened carefully to my concerns and provided clear g... Voir plus
I had a really good experience with this assessment writing service They are quick to reply and they care about how your outcome is with your assignments They put in the hard work they’re honest and... Voir plus
I had an excellent experience with The Student Helpline. Their team was very helpful, professional, and quick to respond to my questions. They provided high-quality support and delivered the work on t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Student Helpline: Your Premier Online Assignment Help in Australia, we understand the challenges university and college students face when balancing their academic and personal lives. As Australia's leading online assignment help service, we specialize in providing comprehensive support across all subjects, ensuring you achieve academic success without the stress. Our team of expert tutors and academic professionals is dedicated to offering personalized assistance tailored to your unique needs. Whether you're struggling with complex mathematics, intricate science projects, detailed humanities essays, or any other subject, The Student Helpline is here to help. Our commitment to quality and academic excellence ensures that every assignment is meticulously researched, well-written, and delivered on time. We pride ourselves on our exceptional customer service, available 24/7 to address any queries or concerns you may have. Our user-friendly platform makes it easy to connect with top-tier tutors and access valuable resources, making your academic journey smoother and more manageable. Choosing The Student Helpline means choosing a partner in your educational journey. We are dedicated to helping you excel, providing the tools and support necessary to reach your academic goals. Trust The Student Helpline for reliable, high-quality assignment help and experience the difference in your academic performance.
Coordonnées de contact
1 Peebles St, Endeavour Hills VIC 3802, Australia, 3802, Sydney, Australie
- +61 370 761 224
- help@thestudenthelpline.io
- thestudenthelpline.com
3,6
Moyen
138 avis
A répondu à 68 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Totally unprofessional customer…
Totally unprofessional customer service. I booked for my dissertation however they did not properly communicate with me to provide them more brief of what to be done and so. When I asked for a refund they said it will be in TSH which is their store credit which I no longer have use of because I am.done with my university and they said they can't refund money in my bank or using app like wise. Totally fraudulent company I would rather say make assignment yourself atleast you habe a surviving chance than wasting money. They are withholding information regarding their policy before putting and order.. they are withholding my money. And totally crap service ever!!!
14 août 2024
Avis spontané
Réponse de The Student Helpline - Assignment Help
Dear,
We are truly sorry to hear about your experience. At The Student Helpline, we always strive to provide clear communication, quality service, and fair refund practices.
We have tried locating your order based on the name provided, but we were unable to identify any matching request. If you could please email us at help@thestudenthelpline.io with your order ID, we would be more than happy to look into this further and resolve it appropriately.
Regarding refunds, our policy clearly states that eligible refunds are processed in the form of store credits. This is mentioned during the ordering process, and we are always happy to clarify any questions about it before or after an order is placed. We are committed to resolving any genuine concerns in a fair and transparent manner.
We value all feedback and remain open to resolving this if you can provide the relevant order information.
Sincerely,
Team The Student Helpline
Absolutely amazing work
Absolutely amazing work! And so timely too, I got it sent to me way earlier than the proposed date so giving me time to read into it & make sure it’s up to par! I’m an very pleased with the content of the work provided for my order TSH7605.
The communication from beginning to end was consistent which was very reassuring as I am a first time service user. So thank you, will be looking to use this service again.
25 juillet 2024
Avis spontané
Réponse de The Student Helpline - Assignment Help
Hi Isha,
Thank you so much for your kind words and detailed feedback! 🌟
We’re thrilled to hear that the timely delivery and quality of the work exceeded your expectations. It’s always our goal to ensure clear communication and satisfaction, especially for first-time users. We look forward to assisting you again in the future!
Best regards,
The Student Helpline Team
Very good experience and very helpful
Very good experience and very helpful. Delivered the work in time.
24 juillet 2024
Avis spontané
Réponse de The Student Helpline - Assignment Help
Thank you for your kind feedback. We are so glad to hear that you had a positive experience and that the work was delivered on time.
Your satisfaction is our priority, and we are always here to support you with reliable academic assistance whenever needed.
Warm regards
Team The Student Helpline
Professionals and very surprised with…
Professionals and very surprised with quality of the job , the delivery time was perfect, highly recommend them.
10 juin 2024
Avis spontané
Réponse de The Student Helpline - Assignment Help
Thank you so much for your kind feedback. We are delighted to know that the quality of our work and timely delivery exceeded your expectations.
Your recommendation means a lot to us. We are always here to provide professional, reliable support whenever you need it.
Warm regards
Team The Student Helpline
5/5 stars for the quality of work…
5/5 stars for the quality of work provided
4/5 stars to the team
Just that communication can be more effective
29 juin 2024
Avis spontané
Réponse de The Student Helpline - Assignment Help
Thank you for your honest feedback. We are glad to hear you were happy with the quality of work and truly appreciate the five stars for that. Your suggestion regarding communication is noted, and we will certainly work on making our coordination even smoother in the future.
Your input helps us improve, and we look forward to serving you even better next time.
Warm regards
Team The Student Helpline
Customer Satisfaction
I received good grades, I had to get on call with the expert multiple times to discuss how are we going to work this out and gladly it did work out.
I received a brillant feedback from my tutor on work done by them, initially my deadline was about to cross but I was told that if they assign it to some other expert I won't be able to get maximum grades which I eventually did.
24 juin 2024
Avis spontané
Réponse de The Student Helpline - Assignment Help
Thank you so much for your positive review and for sharing your experience with us! We are thrilled to hear that you received good grades and brilliant feedback from your tutor. Your
satisfaction is our top priority, and your kind words are truly appreciated.
If you ever need assistance in the future, please don't hesitate to reach out. We look forward to working with you again!
Advance Category
Wonderful service with reasonable rates for all three categories, everyone in the team is soft spoken and does not delay the work, regular follow ups my taken and revisions were provided on the feedback.
10 juin 2024
Avis spontané
Réponse de The Student Helpline - Assignment Help
Thank you so much for your wonderful review! Your satisfaction is our top priority, and we delighted that our efforts have met your expectations. Should you need any further assistance, please feel free to reach out. We look forward to serving you again!
Best regards,
The Student Helpline
Réponse de The Student Helpline - Assignment Help
Thank you for your feedback. We are glad to know you were satisfied with our service. Your support means a lot to us.
We look forward to assisting you again in the future.
Warm regards
Team The Student Helpline
Extremely Disappoited
I am extremely disappointed with the whole company. I feel that they are unprofessional and have not met my expectations. They delayed my assignment to the point where it was overdue, and when I finally received it, it was poorly written and did not meet the standards of a professional work. There was a lack of communication among the team, and the so-called expert I had a virtual meeting with did not come from a similar background and did not seem to understand the topic well. The content of the assignment did not align with the topic, despite me providing clear guidelines. As a result, I have failed my dissertation and wasted valuable time. I advise others to stay away from this company, as it seems they use AI to write assignments and deliver poor quality work.
There was no option to give them not even a Star .
Trash and Cluless people!!!!!!!!!!!!!!!!!!!!
22 juin 2024
Avis spontané
Réponse de The Student Helpline - Assignment Help
We are truly sorry to hear about your disappointing experience and sincerely apologize for the issues you encountered. Your feedback is important to us, and we take it very seriously.
We deeply regret that your assignment did not meet the expected standards. This is not
reflective of the service we strive to provide. Kindly share your order ID and contact our
customer support team at complaints@learnwithfraternity.com so we can address your
concerns personally and work towards a resolution.
Once again, we apologize for the inconvenience and frustration this has caused you.
Best regards,
The Student Helpline
I pay for nothing
I pay for nothing. Make the phone calls to assure making the payment during the night time, scaming me with a lot of phone calls and SMS. They have the misunderstanding and misconmunication with their team memebers and they delivered the wrong trash to me. I have the special inquiry and I mentioned with the consultant in the chat, she didnt talk it back to the team and just sent my file to them. Completely wrong with requirements. I noticed it and memtioned to them straight away, every time sent email to them. Always wait wait wait for it. They hold a meeting to me and said they did as what the file requirement and not mentioned to the special inqury. They said as I am the wrong one, until I showed them the coversation with the consultant. Then they said they would do it again.Then I said I was few days late for my due time. They told me to give them time. i gave them the time who give me time?Pay for the assignment and cant receive what I want. I asked for the refund and they said just can paiy to my TSH wallet and can use for next time :) and refuse to pay back to my bank account. What can I say then. The organisation is like a professional scammer :) took the money and not suppprtive and not responsible for what they done :)
16 juin 2024
Avis spontané
Réponse de The Student Helpline - Assignment Help
Dear Consumer,
We are truly sorry to hear about your experience and understand how frustrating this situation must feel. At The Student Helpline, we take customer concerns seriously and always aim to offer transparent communication and timely support.
After reviewing our records, we could not locate your order or communication details under this name. If you are a genuine customer, we kindly request that you share your order ID and contact information with us at help@thestudenthelpline.io so we can investigate this matter thoroughly and assist you directly.
Please note that our refund and revision policies are clearly stated at the time of booking. Our team follows a process based on the shared instructions, and any special requirements must be documented and confirmed to avoid miscommunication. We are always happy to make necessary changes when the client highlights any discrepancies.
We are committed to resolving genuine concerns in a fair and respectful manner. If your experience was real, we would appreciate the opportunity to make things right.
Sincerely
Team The Student Helpline
Helpful experts
I was struggling to do my assignment. My friend suggested me the student helpline number. Initially I was worried If I would get the my task on time or not. But student helpline helped me so much throughout the time and even delivered the assignment on time as promised. They even made changes as per the requirement even after the full payment. I would recommend student helpline experts (Learn with fraternity). Thank you for the support.
11 juin 2024
Avis spontané
Réponse de The Student Helpline - Assignment Help
Thank you for your kind review and for recommending Student Helpline!
We are delighted to hear that our team was able to help you with your assignment and deliver it on time as promised.
Your satisfaction is our priority, and we are thrilled that our service proved helpful to you. Should you need any further assistance in the future, please do not hesitate to reach out. We look forward to helping you again!
Best regards,
The Student Helpline
THIS COMAPNY IS A SCAM!!!
Literally a Scam site.
They initially wanted to charge me $230 for a 8-question, 500-word assessment. This was too much so I asked for only the first question instead which I haggled down to $70. By the time I had received their answer, I had already completed my assessment. I thought at least I could confirm my answer...
Yet the answer they gave me was so entirely incorrect it was borderline laughable. When I contacted them and stated that they were incorrect all they had to say was "Hey, Expert is asking You took them from Libertext?" essentially stating that I copied my work off another site rather than amending the incorrect responses.
After clarifying that I did not, they just asked me the same question again. (Which was not relevant in the first place)
After this frustration, all I wanted was my money back for a job not done, to which they responded "We are trying to resolve this issue, as the refund is not possible according to the rule book of our organization" So in their rule book it seems they can send you a photo of scribble and call it a day.
Overall this company is just a service designed to take money out of the pockets of already broke university students.
If I could give them a negative star rating (or a lawsuit) I would.
7 juin 2024
Avis spontané
The student help line is great site for…
The student help line is great site for help in assignment to meet in deadline and and provide great service.
2 juin 2024
Avis spontané
Communication
Communication service is a bit slow , need to put more effort in that service. Didn’t receive any feedback from my tutor regarding assignment till date
23 mai 2024
Avis spontané
Réponse de The Student Helpline - Assignment Help
We are deeply sorry to hear about your disappointing experience and sincerely apologize for the issues you encountered. Your feedback is crucial, and we take it very seriously. This is not the level of service we aim to provide.
Please contact our customer support team at complaints@learnwithfraternity.com so we can work towards a satisfactory resolution. Your feedback helps us improve, and we are committed to taking the necessary steps to prevent such issues in the future.
Best regards,
The Student Helpline
price is very high and its not worth of…
price is very high and its not worth of paying. Anyways experst are trying their best.
29 mai 2024
Avis spontané
Réponse de The Student Helpline - Assignment Help
We deeply regret to hear about your disappointing experience and sincerely apologize for the issues you encountered. Your feedback is important to us, and we take it very seriously. Please share your order code with us so we can investigate this issue further. We are committed to making things right and regaining your trust. Your feedback is invaluable in helping us improve our services, and we are taking the necessary steps to prevent such issues in the future.
Best regards,
The Student Helpline
They have helped me alot with my…
They have helped me alot with my assignment thank you ♥️♥️
26 mai 2024
Avis spontané
Réponse de The Student Helpline - Assignment Help
Thank you so much for your kind words and positive feedback! We are thrilled to hear that we could assist you effectively with your assignment. Your satisfaction is our utmost priority, and we are delighted that you had a great experience with us.
If you ever need assistance in the future or have any questions, please feel free to reach out to us. We are always here to help! Thank you once again for choosing our services.
Warm regards,
The Student Helpline
Amazing results!
Super quick turnaround and followed instructions precisely. This was so helpful!
22 mai 2024
Avis spontané
I was really struggling with my…
I was really struggling with my assignments.it was really good help, responded in timeline manner .
27 mai 2024
Avis spontané
Experience was great always happy to…
Experience was great always happy to assist
23 mai 2024
Avis spontané
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