The Vaults Group Avis 1 556

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

كان التعامل رائعًا جدًا، ومن الجميل حقًا أن نجد شخصًا يتحدث العربية، فقد سهّل علينا الكثير من الأمور وجعل التجربة أكثر راحة واطمئنانًا. السيدة التي قامت بخدمتنا اسمها Soumia، وكانت في غاية اللطف والا... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

"It was my first time using their services and I am absolutely impressed! 10/10 experience. I was served by Sandra, who was incredibly kind, polite, and professional. The customer service is definitel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have had a very positive experience with Madrid Vaults. The team is professional and helpful, and the rental process was smooth and straightforward. The facilities feel secure and well-maintained... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an excellent experience with Reading Vaults. Their service truly stands out, especially when it comes to security. The facility is equipped with what I believe is one of the best and most ad... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Centre de stockage
  2. Entreprise de négoce de l'or et de l'argent
  3. Magasin de coffres-forts
  4. Agence de sécurité

Écrit par l'entreprise

The Vaults Group is the largest provider of Safe Deposit Boxes in the UK, Spain and Ireland. The group now consists of twelve Safe Deposit Box facilities located in Dublin, Belfast, Glasgow, Newcastle, Liverpool, Nottingham, Edinburgh, Manchester (Oldham), Bristol, Southampton, Reading and Barcelona. We will open our Cork and West Dublin Ireland facilities in the coming months. The business adopts the latest cutting-edge biometric security systems to ensure your valuables are secure at all times. Complimentary insurance is available to all new Safe Deposit Box customers. Our facilities have discrete privacy rooms. Employees are security vetted to BS7858 standards. We are regulated by the Financial Conduct Authority. In addition, we buy and sell physical Gold & Silver Bullion at all our facilities. We plan on expanding further in the UK, Ireland and Spain in 2025.

Écrit par l'entreprise

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Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I have had a very positive experience…

I have had a very positive experience with Madrid Vaults. The team is professional and helpful, and the rental process was smooth and straightforward.

The facilities feel secure and well-maintained, giving great peace of mind. I would recommend Madrid Vaults to anyone looking for a reliable safe deposit box service.

14 avril 2026
Avis spontané
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Réponse : The Vaults Group

This is a brilliant review. Thank you, Olga

We are thrilled that you are happy with the service and staff at Madrid Vaults. All our facilities are fitted with high-spec, state-of-the-art security to keep your valuables safe, offering peace of mind.
We appreciate your kind feedback and look forward to seeing you again.

Many thanks,
The Vaults Group.

Noté 3 sur 5 étoiles

Becoming expensive!

14 avril 2026
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Réponse : The Vaults Group

Dear Alan,

Many thanks for your feedback. We believe across our 15 branches that we offer value for money in securing what’s valuable to our customers. We are constantly investing in latest security technology to continue offering peace of mind. We would like to thank you for your continued business.

Kind regards,
The Vaults Group.

Noté 5 sur 5 étoiles

Very professional service

Very professional service and robust layered security. Impressed.

10 avril 2026
Avis spontané
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Réponse : The Vaults Group

Thank you, Tom, for your 5-star review.

We are delighted that you are happy with our service and security. This is paramount in keeping your valuables safe. We appreciate your kind feedback.

Many thanks,
The Vaults Group.

Noté 5 sur 5 étoiles

general efficiency

general efficiency

13 avril 2026
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Réponse : The Vaults Group

Thank you for your 5-star review, Enrique.

We appreciate your positive feedback, and hope to see you again soon.

Best wishes,
The Vaults Group.

Noté 5 sur 5 étoiles

Lovely service

Lovely service, prompt and easy to follow and extremely helpful

12 avril 2026
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Réponse : The Vaults Group

Thank you for your 5-star review, Tina.

We are pleased that you are happy with our service, and extremely helpful staff. This is great to hear! We look forward to seeing you again.

Kind regards,
The Vaults Group.

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff. Easy to access over the weekends.

25 mars 2026
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Réponse : The Vaults Group

Thank you for your 5-star review, Shalini.

We appreciate your positive feedback, and are pleased that you are happy with our staff and accessibility.

Kind regards,
The Vaults Group.

Noté 5 sur 5 étoiles

Nick was great

Nick was great, I didn’t need to ask any questions as he covered everything in the tour.

5 avril 2026
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Réponse : The Vaults Group

This is a great review. Thank you, John.

We appreciate you taking the time out to write this. Nick will be thrilled with your kind feedback. We hope to see you again soon.

Kind regards,
The Vaults Group.

Noté 5 sur 5 étoiles

I was very impressed on how welcome I…

I was very impressed on how welcome I was made to feel and the high level of security you have on the premises.

8 avril 2026
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Réponse : The Vaults Group

This is a fantastic review! Thank you, Colin.

We are thrilled that you are happy with our welcoming staff and high-spec, state of the art security. This is paramount in keeping your valuables safe, offering peace of mind. We appreciate your great feedback and hope to see you again soon.

Kind regards,
The Vaults Group.

Noté 5 sur 5 étoiles

Always efficient

Always efficient. Not going anywhere else.

8 avril 2026
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Réponse : The Vaults Group

This is a great review. Thank you, Gerard.

We are delighted that you are happy with our service and you are staying with us! This is wonderful to hear, and we appreciate your continued custom :)

Kind regards,
The Vaults Group.

Noté 5 sur 5 étoiles

easy to deal with

4 avril 2026
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Réponse : The Vaults Group

Thank you for your 5-star review, Spencer.

We appreciate you taking the time to do this, and hope to see you again soon.

Many thanks,
The Vaults Group.

Noté 5 sur 5 étoiles

More friendly staff

More friendly staff. Great security.

3 avril 2026
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Réponse : The Vaults Group

Thank you for your 5-star review,.

We appreciate your kind feedback and look forward to seeing you again soon.

Kind regards,
The Vaults Group.

Noté 5 sur 5 étoiles

Helpful staff easy to set up.

Took about 30 minutes to set up, personal professional service. Good use of technology together with strong physical infrastructure provides excellent reassurance at a reasonable cost.

2 avril 2026
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Réponse : The Vaults Group

This is a brilliant review. Thank you, Hugh.

We are delighted that you are happy with our costs, professional service and high-spec security, which is paramount in keeping your valuables safe, offering peace of mind. We appreciate your kind feedback and look forward to seeing you soon.

Many thanks,
The Vaults Group.

Noté 5 sur 5 étoiles

Excellent service,

Excellent service,

31 mars 2026
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Réponse : The Vaults Group

Thank you for your 5-star rating, Caterina.

We are delighted to know that you rate us as an 'excellent service. This is great to hear. We hope to see you soon.

Kind regards,
The Vaults Group.

Noté 5 sur 5 étoiles

I am glad to find Newcastle Vaults ,at…

I am glad to find Newcastle Vaults ,at a time when this kind of great service is in very short supply,locally.

2 avril 2026
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Réponse : The Vaults Group

Thank you for your 5-star review, Daniel.

We are thrilled that you found us and that you are happy with our service and location. We appreciate this great feedback and hope to see you again soon.

Many thanks,
The Vaults Group.

Noté 5 sur 5 étoiles

Always very helpful

Always very helpful, prompt and efficient.

2 avril 2026
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Réponse : The Vaults Group

Thank you for your 5-star review, Winlocks.

We appreciate your positive feedback on the service you receive, and look forward to seeing you soon.

Kind regards,
The Vaults Group.

Noté 5 sur 5 étoiles

Very secure place service is amazing…

Very secure place service is amazing and staff is very friendly and helpful and professional.

30 mars 2026
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Réponse : The Vaults Group

This is a fantastic review. Thank you, Eric.

We are delighted that you are happy with our service and staff. We love to read great reviews like yours, and we look forward to seeing you again soon.

Many thanks,
The Vaults Group.

Noté 5 sur 5 étoiles

Excellent service

31 mars 2026
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Réponse : The Vaults Group

Thank you for your 5-star review, K Webster.

We are thrilled that you rate our service as 'excellent' This is great to hear! we look forward to seeing you again soon.

Best wishes,
The Vaults Group.

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