The Web Carvers Avis 10

Very responsive and easy to work with.

If I could give Webcarvers a negative rating, I would. Although their work quality was exceptional, it felt like they never intended to hand over control of the product. I requested a website and three social media pages for my nonprofit organization. Instead, I received a fake login for the website, and the one social media page I could access was set up using someone else’s email, which is obviously problematic. Initially, customer service and my representatives were helpful. I informed my initial rep that I would focus on the website, social media, and SEO later, as I was still setting up the nonprofit.

When I was finally ready, I couldn't access the website. My rep suggested I make changes myself, but I couldn't log in. He provided the same login details but no clear way to access the site. It felt like they wanted to control everything without delivering the $2800 service I paid for.

Problems I've encountered:
1. Inability to log into my website
2. The company refused to release control of the website to me
3. Inaccessible pages
4. Three different representatives since my purchase
5. The company was sold during the process
6. Refusal to issue a refund or deliver the product
7. No access to the website or social media pages without contacting the company
8. Persistent upselling of additional products when they hadn’t delivered on the original products
9. Customer service failed to address all my concerns, including issues with the website's verbiage
10. Customer service response times were slow.
11. Godaddy took over everything and pretty much had to do an overhaul of everything. I had to pay additional funds to get the previous mistakes corrected.

A positive review: I got a nice logo. I was charged $50 for the rights to it.

Chris Vonic was assigned to my account to produce a website for me. He and his team worked very hard to make sure they fulfilled everything I was looking for. I recommend Chris and his team for your business and I will use them again in the future. Thanks 👍 Mark Morton

I had a very wonderful experience with them, Chris Vonic especially. They were very helpful and walked with me through the entire website process. Good price and good job.
I like my booking website.
Thank you so much.

You couldn’t ask for a better team from Russell the sales agent to Chris the web designer. They finished a wonderful product and I’m completely satisfied thanks again

The website design services that I have received have been immensely valuable as it has allowed me to improve and create a much more effective online presence. Their assistance has helped me manage the website very professionally with an organized and efficient interface. This has resulted in a better impact in the market. The company provided great support just like we agreed in the beginning. The Web Carvers were able to deliver everything that they said and this made them reliable. Affordable as well as professional, I feel that this was one of the best choices that I made for my company.

For someone like me who had no idea of what website design and development is, they did a great job of making sure that I am able to understand the work that they are providing. Unlike other people who would get irritated once I started asking too many questions, these people were always happy to answer as many questions as I had. I am so happy after working with these guys as the logo and the website looks brilliant. Since getting the website many customers have come in and told me about how good they think the design is.

I want to take this opportunity to provide these guys with the best rating that they have ever received. I would like to recommend their services to all of you. In just a single conversation I was able to make sure that The Web Carvers were trusted with the task of handling the creation of an application for my company. Now all my office relies on the application and I am so happy with the results. The application handles the attendance and also acts as a chatroom between the employees. It also works as a task manager which has helped automate a lot of the process.

The experts at this organization made me believe in online services again. In the past I had a few experiences that I would not like to think of again. Not only did I waste a lot of money but I dedicated a lot of time to something that was not fruitful. Which is why this time when I was looking for website design services online I was skeptical. I did not want to go through what I had gone through in the past which is why I thoroughly looked at the portfolio of The Web Carvers and the testimonials from their previous clients. Only then was I relieved that this organization would be able to provide exactly what I was looking for. If you're like me and need proof of expert services, then you should be looking at this organization as it has a lot of experience and can provide what you're looking for.

I already knew that their web design services were great, but I was a little concerned about working with them because I decided to make some last-minute changes to my site. I thought that they would just make the changes and leave me hanging until the next day but they were willing to work with me on Friday night and made all of the changes that I wanted. The Web Carvers care about customer satisfaction and I am glad that I was able to find someone that does.