The Woof Whisperer Avis 

155
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I literally never leave reviews but the vibration collar has drastically changed mine and my pups life for the better. I have a miniature dachshund who was incredibly reactive to other dogs,... Voir plus

Noté 1 sur 5 étoiles

Bought this thinking it would work, just completely ignores the device, ive tried numerous of times to change setting just switches back to blue mode which is the second to longest setting! Doesn't st... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Admittedly, as the owner of cairn terriers (known barkers) we were sceptical that these would work, but as previous reviews have attested, these have been simply amazing. Easy to set up, comfort... Voir plus

Noté 5 sur 5 étoiles

This collar has literally changed our lives. Our 12 year old cockapoo has always been a barker, but it had become really bad since the birth of our son. It was impossible to put the baby down for bed... Voir plus

À propos de l'entreprise

  1. Magasin d'articles pour animaux

Écrit par l'entreprise

The Woof Whisperer is the Original Innovative Pet Collar that Corrects Nuisance Barking without harming or punishing your dog.


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4,5

Excellent

TrustScore 4.5 sur 5

155 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(155)

29 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

This is a A Life Changing Product!!

This is a wonderful product and has made such a difference to my life and my Jack Russell's. It is a much more peaceful household. Even without the collar now he hardly barks and is a much less anxious dog. A very well made product of high quality. An ingenious invention. Well done!

12 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I recently received my Woof Whisperer…

I recently received my Woof Whisperer and a lovely treat tin which was a gift. I’m thrilled with the anti bark collar. Very simple to set up and easy instructions to follow. It’s working brilliantly and has pretty much stopped my dog from barking. It’s early days as I have only had it 2 days but it’s a miracle! Richard has been very helpful and the communication has been excellent. I can only highly recommended this company. Many thanks. 🙏

21 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I purchased this for my 6 month old…

I purchased this for my 6 month old jackchi,as she would bark at a pin dropping! when this collar is on her she will give a couple barks but it soon stops her in her tracks, she doesnt like the vibration, so its working well for her, hopefully wont have to use it soon.. after service from richard was excellent my pup had managed to lose the rubbers so richard sent me some more out, free of charge😀 my advice if u have a yappy dog, then buy this..

22 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

It Does Work!

Our neighbours alerted us that our labradoodle was HOWLING in our absence!! And she always went a bit crazy when the postie or other delivery person came to the door.
I saw the WoofWhisperer after doing a Google search about how to help reduce howling.
The info did not explicitly mention howling. I emailed, and was assured that the device would work — and a training plan was included.

Amazingly, after following the instructions, the barking much improved almost immediately. And the howling has stopped too - inside a week! Our neighbours are very happy too.
Her general disposition is calmer.
I have no hesitation in recommending the WoofWhisperer.

10 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Woof tastic

Fantastic product - the woof whisperer really works and my puppy doesn't get at all distressed wearing it, it seems to calm him down. Fantastic customer service too.

10 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

NOT EFFECTIVE ON OUR THICK-COATED…

NOT EFFECTIVE ON OUR THICK-COATED GOLDEN RETRIEVER

I purchased the Woof Whisperer as I was looking after my son's Golden Retriever while he was away from home on a personal matter. The dog is used to living in a detached house and I am in a flat and I was concerned his barking would annoy my neighbours.

The Whisperer does not work on his thick coat and I was not willing to shave my son's dog. I tried to return the product but, because of things I was dealing with, I accept that I did exceed the 30 days return limit which was explained in a response from the company. I then wrote back explaining that there were significant personal reasons why I had not responded within the time limit, but have not received any further communication.

I am really disappointed that the Woof Whisperer has adopted such an inflexible approach. It would appear that lots of customers have had positive results with the Woof Whisperer, but I cannot recommend this product especially to owners of dogs with thicker coats. Very rarely do I write negative reviews for products, but on this occasion I feel potential customers need to be aware of the limitations of the product and its money back guarantee.

1 novembre 2023
Avis spontané
Logo de The Woof Whisperer

Réponse de The Woof Whisperer

Dear Stuart,

I understand that you had concerns after the 30-day return window had passed, and I apologise for any frustration this may have caused. We offer customised training plans and dedicated support to assist customers facing challenges. In many cases, a tailored training plan or simple adjustments, such as increasing sensitivity, can make a significant difference especially with long haired dogs.

I noticed that we didn't receive any correspondence from you during the 50-day period from your order date to the return request. We encourage our customers to reach out with any issues or questions, as our team is here to provide support and address concerns promptly.

I regret any inconvenience caused during my absence on paternity leave, which may have contributed to the delay in addressing your situation. Your satisfaction is our priority, and we are here to work with you to find a solution that meets your needs.

I genuinely value your feedback. I believe that with the right adjustments and support, we can turn your experience around. Please consider reaching out to discuss your specific concerns so that we can provide the assistance you need.

Once again, I apologise for any inconvenience, and I appreciate your understanding. We look forward to the opportunity to make things right and ensure your satisfaction with our product.

Best regards,

Richard

Noté 5 sur 5 étoiles

Oh wow

Oh wow! Having inherited my mother-in-law's 10 year old Maltese terrier who barked incessantly, I was in despair. I really worried that despite my promises to her, I wouldn't be able to keep the dog as I couldn't bear the noise. Then I found Woof Whisperer and thought ANYTHING was worth a try. I have a new dog!! From the bottom of my heart, thank you. Within 24 hours she had ceased the constant barking and, as I associate the command to the action, I am sure that our lives together will now be able to continue amicably. Anyone in despair - all is not lost, try this!

6 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Great customer service. I placed an order which I unfortunately had to cancel the next day… Richard responded to my cancellation email very quickly and I received a full refund within a couple of days.

12 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

First class service

We have tried everything with our rescued Yorkshire terrier/cross who is very hyper with barking problems. He barks in the house, when he's put in the car, and anything that moves when out on his walks, we decided to purchase the woof whisperer collar as a last resort, and was surprised at the difference in our dog after the first week!! He has stop barking when in the car, and dropped by 80% when walking past people on his walks and still improving, because he is so hyperactive he somehow managed to lose the silicone caps, I emailed Richard with the intention of purchasing new ones
Richard emailed back that he would pop some in the post for free, and they arrived within a few days, Thank you Richard for a first class service which I highly recommend!!!

29 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Richard was extremely helpful

Richard was extremely helpful, answering our emails promptly. Sadly the collars didn’t fit our dogs who must have particularly skinny necks. A full refund was given as soon as the collars were received back. Excellent customer service, thank you

22 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic customer service!

Fantastic customer service!! Answered emails straight away and was very helpful!! The collar is amazing!! It started working on my little dog straight away!! I am using the beep method with just a short vibration. After trying everything else, I am over the moon that this one works!! Thank you 😊

8 septembre 2023
Avis spontané
Noté 4 sur 5 étoiles

High praise for customer service

Excellent customer service , and guidance for training during correspondence.No quibble refund.Will most likely retrial the gadget at a future date as return only made due to us not being able to commit fully to the opportunity to trial it within the 30 days.The very favourable reviews are encouraging showing perseverence pays positive results.

2 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

barking dogs

I have two dogs and there barking at everyone that walked passed really annoyed me. I purchased Woof whisperer and attached to one of my dogs. Within a few hours the barking reduced by half. Swapped the unit to the other dog and barking has reduced 90%. I purchased another unit, so both dogs wear them now. The neighbours and I have peace. Can’t believe it

1 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Barking Massively Reduced!

Both myself and my friend bought this for our noisy cockapoos. We’ve both had great success reducing the barking to about 1% of what it was. Our dog enjoys having the collar on as she knows she gets treats and is recommend!!

29 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Game changer. Our cocker spaniel was becoming a…

Our cocker spaniel was becoming a nuisance for neighbours with his constant barking and getting himself wound up in the process.
We turned to this as training wasn’t being productive as we couldn’t always be in the garden with him.
We put it on the lowest vibrate only setting and off he went. The first time he looked a bit bemused, but he stopped straight away at which time I gave lots of praise and a treat, same for a couple of times, then he moved to just coming to me for a treat and praise. Took the collar off after 2 hours at which point he just stood and looked at things he’d normally bark at.
I can completely see why it’s referred to as a training aid, I didn’t like the idea of a collar like this permanently.
Has not been on since and we have a reformed dog. He might give a single bark and them just settles, but overall he is so much calmer as he doesn’t feel the need to chase up and down the garden.
Best thing we’ve done for him.

2 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Would recommend collar and company

I bought two collars for my dogs and what a difference! One dog got it within 10 minutes... it was so successful I gave his collar to a friend of mine for her dog (who also loves it and has had great success). My second dog... well he is different, and has been wearing it a while now and it's made a massive difference. Unfortuately, the collar stopped working and despite changing the battery it wouldn't go again (by this time he'd realised that there was no beep when he barked.. too clever for his own good). Anyway, I contacted the company and received a brand new replacement collar in a couple of days. Excellent customer service and a successful product. Peace has been restored! Thank you

15 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Just wow!!!

We have a very vocal sausage dog , the main challenge of his barking is when we are on holiday. Eg around our caravan where it’s really not enjoyable to sit outside it as he just barks at everyone that walks by. I sceptically bought this collar to take with us on holiday and it was an absolute game Changer! By the end of the holiday we could sit outside our caravan in peace and quiet without the collar even on as he quickly associated the bark with the beep along with the command of quiet! I can not recommend this product enough! Amazing service and fabulous communication! Thank you!

17 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Superb customer service from the Woof…

Superb customer service from the Woof Whisperer.
Contacted over the weekend on chat in regards to an item we required, did not expect a response, but, question answered immediately & item received yesterday.
Amazing service.
Thank you so much.

6 août 2023
Avis spontané
Noté 1 sur 5 étoiles

disappointing

The product looked great and the reviews helped turn my head to the purchase, I received the product in which my dog hated wearing and was scared, I understand it isn’t for every dog. But when I returned the item i was disappointed to know I would receive less than half the price of the bundle back I ordered.

20 juillet 2023
Avis spontané
Logo de The Woof Whisperer

Réponse de The Woof Whisperer

Dear Lewis,

Thank you for taking the time to share your feedback with us. We sincerely apologise for any inconvenience you may have experienced with your order and the refund process.

After thoroughly reviewing your order and the processed refund, we can confirm that you have received 80% of the value of the bark collar, which is in line with our refund policy. As stated in our policy, we do reserve the right to deduct 20% for goods returned in a non-saleable. The treats and the personalised treat tin were not returned back to us.

We understand that using a bark collar for an anxious dog can be a sensitive process. We always recommend following the instructions provided, which include letting your dog get familiar with the collar, allowing them to sniff it, and initially putting it on in a turned-off state to help them get used to the device. Gradually starting on a low setting can also be beneficial for your dog's comfort and well-being.

To give our customers the opportunity to test the product's effectiveness, we offer a 30-day trial period. This period allows you to observe how the collar works with your dog and, in many cases, has proven to be highly effective, with over 97% of dogs benefiting from it.

If there's anything else we can do to assist you or if you have any further questions about the product or its usage, please don't hesitate to reach out to us. We genuinely care about our customers and their furry companions, and we are committed to ensuring your satisfaction.

Once again, we apologise for any inconvenience caused and wish you and your dog all the best.

Kind regards,

The Woof Whisperer

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