Excellent product. I don’t know what I’d do without them. So nice to read in bed without having glasses pushing into my head. Company was great to deal with- wrong strength sent in my last order bu... Voir plus
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These were for my husband as I got sick of taking a pair of glasses in my handbag when we went out. He actually commented yesterday how handy the thinoptics are!! Unusual for him to notice, lol. Becau... Voir plus
All looks good to start with, but the reading glasses don’t last. Have bought 2 pairs and each broke after 12 months of gentle use. The friend who recommended them to me had the same experience. No re... Voir plus
I've bought a few of the cheap knock-off's on ebay, and they haven't survived very long.. the Thin-optics I have now, have out-lasted 2 pairs of the knock-offs, and still going strong. I'm quite impr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Never forget your reading glasses again! ThinOptics lets you carry your reading glasses right on your mobile phone so they're always with you.
Coordonnées de contact
PO BOX 7927, 2153, NORWEST, Australie
- 0293718884
- hello@thinoptics.com.au
- thinoptics.com.au
Great product, shady marketing
The reading glasses are excellent, just perfect for storing away in your phone case. The delivery was fast and will buy again if needed. However, my opinion of Thinoptics was tarnished by the inclusion of an invitation to sign up to their membership base in return for "Free Replacement Glasses forever...". However on signing up I discovered that the offer does not exist. So I was duped into signing up to their membership with a false promise.
Thanks for your reply below, & separate email. All I did was try to activate the lifetime warranty following the instructions supplied with the glasses. So if I was on the wrong website, it was because I was directed there.
18 février 2021
Réponse de ThinOptics Australia
Hi Mark
We do honour the free replacemnt if your glasses break. Im not sure if you were on the US website. I have just sent you an email with step by step instruction on how you can register for your warranty.
Kind Regards
Thinoptics Team
Replacement glasses
I lost the glasses from my keychain holder and found I could buy just the replacement glasses. They didn't take long even with the COVID delays.
18 février 2021
Réponse de ThinOptics Australia
Hi Nick,
Thank you for the positive feedback, we do pride our self in excellent customer service.
Hope you are loving your glasses
ThinOptics Team
Love the product
Love the product, have been using them for years, have a set on my mobile, iPad, fishing tackle box, boat! So easy, always handy! I have had to replace a few sets offer a years due to the nose support failing but considering the price point, still well worth it.
18 février 2021
Réponse de ThinOptics Australia
Hi Rakkas
Thank you for the positive feedback, we do pride our self in excellent customer service.
We are Glad to hear you are loving your glasses
ThinOptics Team
Love the product
Love the product. However, I would suggest using different couriers other than Couriers Please. This was the second time I ordered a product and the supplier used Couriers Please and completely did disservice to your product delivery.
11 février 2021
Réponse de ThinOptics Australia
Hi Brian
Thank you for the positive feedback, we do pride our self in excellent customer service.
We are in the process of speaking to Couriers Please regarding their delivery options.
Hope you are loving your glasses
ThinOptics Team
Purchase never arrived
Purchase never arrived. Will need to seek refund or chargeback.
11 février 2021
Réponse de ThinOptics Australia
Hi MR
Apologsies that you never received your product.
We have looked into this for you and Australia Post have re sent this to us.
We have now re sent you another pair.
Kind Regards
Thinoptics Team
Réponse de ThinOptics Australia
Hi Patricia
Thank you for the positive feedback, we do pride our self in excellent customer service.
Hope you are loving your glasses
ThinOptics Team
lenses and case - wrong product provided, very disappointing
wrong product provided, very disappointing
27 janvier 2021
Réponse de ThinOptics Australia
Hi James
Im sorry to hear that you received the wrong product.
Please get in touch with us at sales@eyelogic.com.au and we will send you out the right product.
Kind Regards
Thinoptics Team
ThinOpitcs Glasses
Light, compact design and reasonable price but being an Asian person. I have a small nose bridge. Therefore each time I turned my head, the glass came off or slowly popped off my the bridge. Otherwise, I really like the glass.
20 janvier 2021
Réponse de ThinOptics Australia
Hi Huy
Thank you for the positive feedback. The glasses do fit most noises but unfortuantly not every nose.
ThinOptics Team
Handy to have
They are very easy to use, attach to your phone, light weight, not bulky, perfect for quick read of anything.
18 janvier 2021
Réponse de ThinOptics Australia
Hi Pamela
Thank you for the positive feedback, we do pride our self in excellent customer service.
We are glad that you are loving your glasses
ThinOptics Team
The nose pad hurts due to sharp edges…
The nose pad hurts due to sharp edges and is not very comfortable at all and does not grip very well. You should try to redesign. A similiar product from NOOZ is very very comfortable to wear but does not fit the back of my mobile due to size.
13 janvier 2021
Réponse de ThinOptics Australia
Hi Sandy
The US has just come out with a new design for the nose pad, which will make it more comfortable.
Thinoptics Team
I am still waiting for delivery.
5 janvier 2021
Réponse de ThinOptics Australia
Hi Harpreet.
Im sorry you have not received your item.
I have just looked into this for you and your parcel has been waiting for you at your local post office.
Please let us know if we can be of further help.
Kind Regards
Thinoptics Team
Réponse de ThinOptics Australia
Hi Luke
Thank you for the positive feedback.
We are glad to hear that you are loving your glasses
ThinOptics Team
Just perfect for what I need
Just perfect for what I need. No carrying a pair of glasses around.
3 janvier 2021
Réponse de ThinOptics Australia
Hi Anthony
Thank you for the positive feedback.
We are glad to hear that you are loving your glasses
ThinOptics Team
Great glasses and so useful when going…
Great glasses and so useful when going out without having to take bulky glasses with you. Highly recommend
26 décembre 2020
Réponse de ThinOptics Australia
Hi Julie
Thank you for the positive feedback.
We are glad to hear that you are loving your glasses
ThinOptics Team
Réponse de ThinOptics Australia
Hi Jeff
Thank you for the positive feedback.
We are glad to hear that you are loving your glasses
ThinOptics Team
Réponse de ThinOptics Australia
Hi John
Thank you for your positive review.
I think you might have accidently given us a one star (which is a bad review)
We are glad to hear that you are happy with our service.
Kind Regards
Thinoptics Team
Product arrived quickly
Product arrived quickly. Used them for a week and super happy however 🤯🤯🤯 lost them since as they fell out of the key chain holder.
Tried tracing my steps with no success
Struggled putting them in from about the 5 th go
Bummer
I did enjoy them for the brief time I had them.
16 décembre 2020
Réponse de ThinOptics Australia
Hi David
Thank you for the positive feedback.
Once you get used to the way they go in and out of the keychain then you will find it a lot easier.
You can buy the POD that goes on the back of your phone as they are very easy to pit in and out of the case.
ThinOptics Team
Had a small problem with one of the…
Had a small problem with one of the frames. ThinOptics Aust replaced the frame immediately. Thank you for your quick action!
David.
14 décembre 2020
Réponse de ThinOptics Australia
Hi David
Thank you for the positive feedback. We do pride ourself in customer service.
We are glad to hear that you are loving your glasses
ThinOptics Team
Sent back for refund and the only…
Sent back for refund and the only information I have received back is from the American Branch who told me to get in contact with the Australian Branch who I thought I had - so now have no glasses or refund - very dissappointing
10 décembre 2020
Réponse de ThinOptics Australia
Hi Penny.
Im sorry to hear that you are disappointed.
It does not look like we have received any products back from you.
Could you please email us at sales@eyelogic.com.au
so that we can chase this up for you.
Kind Regards
Thinoptics Team
Réponse de ThinOptics Australia
Hi Rick
Thank you for the positive feedback.
We are glad to hear that you are loving your glasses
ThinOptics Team
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