The Vapour Room - Thor Juice Avis 

317
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Always get my vape refils from them & had great service. Easy to order & arrives double quick, sometimes next day which is great. Definitely recommend them for your vaping needs.

Noté 5 sur 5 étoiles

Aside from selling my favourite juice I have to commend the staff working for Thor Juice. The staff are friendly, knowledgeable about their products and really considerate answering any questions or q... Voir plus

Noté 5 sur 5 étoiles

I love Thor Juice e-juice. Thorbacco is amazing. I am local to one of their stores and Ben at Langley is brilliant, excellent customer service and the range of UK made juices is large, great prices an... Voir plus

Noté 4 sur 5 étoiles

I've been buying their Bat Juice flavour for a number of years now, and never had an issue. I decided to try something new recently and purchased a couple of bottles of Indisposable liquid. My coils n... Voir plus

À propos de l'entreprise

  1. Magasin de cigarettes électroniques

Écrit par l'entreprise

The Vapour Room The home of the multi award winning Thor Juice e-liquid, from best fruit e-liquid to best established vape shop. Specialists in electronic cigarettes. We provide only the best service with knowledgeable staff offering professional & helpful advice to ensure YOU are satisfied. Using only UK pharmaceutical grade ingredients manufactured under strict, sterile decontamination cleanroom facility. Each batch is regulated, tested and fully batch traceable. Our team of mixologists adds the magic by creating and developing the wonderful flavours that bring Thor Juice to life!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

317 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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4,7

Tous les avis

(317)

27 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, good product.

25 juin 2024
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Réponse de The Vapour Room - Thor Juice

Thank you for the review! We're glad you received your items quickly and that you enjoy our products. Have a great day!

Noté 5 sur 5 étoiles

Exceptional Experience

"Thor Vape Juices has truly impressed me with their exceptional products and customer service. My favorite flavor, Banana Ice, is a delightful blend that never fails to satisfy. Not only do they offer an insane variety of flavors, but their customer service is top-notch. The staff is incredibly knowledgeable and always up to date with current guidelines, ensuring that I am equipped with the best advice for my vaping needs. Thanks to their guidance, I discovered that I didn't need to be on such a high dose of nicotine, which has made a significant difference in my vaping experience. I absolutely love the vibe at Thor Vape Juices and highly recommend them to all vaping enthusiasts!"

30 mai 2024
Avis spontané
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Réponse de The Vapour Room - Thor Juice

Thank you for the review, Madeline! We're grateful to you for taking the time to leave such great feedback, and we're happy you enjoy our products. Have a lovely day!

Noté 1 sur 5 étoiles

Absolutely shocking experience

Absolutely shocking experience, don’t use this company. They are one of the worst vape company’s out there. They Use cheap tacky vapes. They don’t care about your health. I bought several products before and they all taste awful, the company owner promised to refund me for over a Month, they failed. I finally got refunded from my bank after a long process. Be warned this is not thr company you want to deal with.

4 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

What's not to like!

As always, prompt and correct service, What's not to like!

27 avril 2024
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Réponse de The Vapour Room - Thor Juice

Thank you for your review, Kei! We're glad you're happy with the service you received. Have a lovely day!

Noté 1 sur 5 étoiles

Severe Health Issues and Poor…

Severe Health Issues and Poor Experience with Thor Juice Ltd.

I strongly advise everyone to steer clear of products from Thor Juice Ltd., particularly their vaping products. After purchasing one of their vapes, I suffered severe health complications that persisted for several months. The experience was not only distressing but also detrimental to my overall health.

From the outset, the product seemed subpar, emitting an unusual odor that was unlike any typical vape juice. Within a short period of using this vape, I began experiencing respiratory issues, prolonged nausea, and other alarming symptoms that led to multiple visits to the doctor.

Attempts to address the issue with Thor Juice Ltd. were met with apathy and ineffectiveness. Their customer service was unhelpful and dismissive, showing little concern for the serious health effects I reported. There was no effort made to investigate the issue or offer any form of compensation or resolution.

This experience has been not only physically taxing but also emotionally frustrating. For your health and well-being, I urge you to avoid purchasing anything from Thor Juice Ltd. There are many other reputable brands out there that prioritize customer safety and satisfaction. Do not risk your health on a company that fails to uphold basic standards of product safety and customer care.

7 mars 2024
Avis spontané
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Réponse de The Vapour Room - Thor Juice

*Edit*
Hi, since this is a copy and paste review and we have tried multiple times to get your contact details to be able to remedy this, along with no members of staff recalling a conversation as mentioned by you, we have suspicion that this is a fake review in retaliation to the bad feedback we left on Drain Busters Ltd. They charged an obscene amount to fix the toilet at our HQ address (which is still broken) and conducted themselves in a very unprofessional manner, and have flagged the reviews we left. If this is a genuine review, we urge the writer to contact us directly, otherwise the review will be deemed fake and removed.

Hi Chris, thank you for bringing this to our attention. We apologise for the negative experience you have had with our products, this is not something we've had before! We would like to speak to you about this further, please could you send us an email to support@thorjuice.co.uk detailing which products you used that seemed to cause a reaction and who you spoke to about the issue (if you don't have a name, please let us know what number you called). We want to come to a resolution with you so please do get in contact! Thank you, we look forward to hearing from you.

Noté 5 sur 5 étoiles

Gave them a challenge and Dan rose to the occasion …

This shop is brilliant we would highly recommend they are very knowledgeable on the stuff and we explained what we wanted. Dan rose to the challenge and delivered exactly what we wanted we are very happy with what he sold us. You will have our custom for life and we will highly recommend this company shop and staff to everyone

30 mars 2024
Avis spontané
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Réponse de The Vapour Room - Thor Juice

Thank you for the review, Rebecca! We're glad you had such a good experience shopping with Dan, we'll be sure to pass the feedback over to him. Have a lovely day!

Noté 5 sur 5 étoiles
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Réponse de The Vapour Room - Thor Juice

Thank you for the review, Amy! We're glad to hear you received your order quickly and found our website easy to use. Have a great day!

Noté 1 sur 5 étoiles

Totally disappoint got advised about…

Totally disappoint got advised about new vape they’ve got in they said how good it was got it home totally rubbish rang them up no help what so ever didn’t want to know went to mt usual vape shop this morning’s nag and the vape that cost me £20 yesterday is £10 every where will never go back to Thor vapes again

20 janvier 2024
Avis spontané
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Réponse de The Vapour Room - Thor Juice

Hi Tracy, we're sorry to hear about your experience with one of our stores. We'd like to sort this out for you, please could you send us an email at support@thorjuice.co.uk and let us know which location you went to and which device you purchased, along with the issues you encountered with the device? If you could also let us know what time/date you went to the store, that would be very helpful. Once again we apologise for the issues you have experienced. We look forward to hearing from you. Thank you, and have a lovely day!

Noté 5 sur 5 étoiles

Happy customer

Great service from Thor speedy delivery thank you so I will be ordering again from Thor.

31 octobre 2023
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Réponse de The Vapour Room - Thor Juice

Thank you for the review, Maggie! We're glad you received your order quickly and are happy with our service. Have a lovely day!

Noté 5 sur 5 étoiles

Thor juice

Parcel arrived quickly, well wrapped.

4 octobre 2023
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Réponse de The Vapour Room - Thor Juice

Thank you for the review, Marie! We appreciate the feedback, have lovely day!

Noté 5 sur 5 étoiles

Provided a rare and affordable service

Provided a rare and affordable service, couldn't ask for better.

28 août 2023
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Réponse de The Vapour Room - Thor Juice

Thank you for the review, Kyle! We appreciate you taking the time to leave great feedback, have a lovely day!

Noté 5 sur 5 étoiles

Good prices

Good prices. Good delivery

26 juillet 2023
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Réponse de The Vapour Room - Thor Juice

Thank you for the review, Maureen! We appreciate you taking the time to tell others about your experience. Have a lovely day!

Noté 1 sur 5 étoiles

Ordered online and package never came

Ordered online and package never came. Emailed support multiple times with no response so afraid I’m going to have to charge back with my bank.

21 juin 2023
Avis spontané
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Réponse de The Vapour Room - Thor Juice

Hi Larry, we're sorry to hear your order didn't arrive and you have not heard back from us. We would love to get to the bottom of this but we are struggling to find any emails from you on our support email. Please could you send us an email at support@thorjuice.co.uk and let us know which email you were using to get in touch with us? Please also include your order number and we will do our best to help. Thank you! Have a lovely day.

Noté 5 sur 5 étoiles

Great service

Great service, always order my juice on line and is always a speedy delivery, great juice great shop, keep up the good service 👍🏼

2 juillet 2023
Avis spontané
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Réponse de The Vapour Room - Thor Juice

Thank you for the review! We're glad you love our online service! Have a lovely day.

Noté 5 sur 5 étoiles

Amazing service from Dan in Hastings

Amazing service from Dan in Hastings, couldn’t be more helpful and informative on devices and liquids. Highly recommend.

21 juin 2023
Avis spontané
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Réponse de The Vapour Room - Thor Juice

Thank you for the review, James! We're happy you received great service from Dan in our Hastings store and we'll be sure to pass the feedback over to him. Have a lovely day and we look forward to seeing you again soon!

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