Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Ordered jumpers? Watches October never arrived no emails nothing after6 weeks my bank refunded the money today 19th January had a message from bank telling me that the retailer ( sp gentry ) are disp... Voir plus

Noté 2 sur 5 étoiles

It's more effort than browsing sites myself for inspiration. I kept getting told I hadn't selected enough 'likes'. I spent a solid couple of weeks liking and disliking items. Didn't change... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Francamente se ne poteva fare a meno. Non si capisce a cosa possa servire un social che combina Instagram con Tinder. Non è semplice comprenderne lo scopo perché non ha nessuna correlazione con il sit... Voir plus

Noté 5 sur 5 étoiles

Good quality products at reasonable prices but also good collection of higher end products to purchase which is very simple. The suggested outfit and personal shopper work well but there is no... Voir plus

À propos de l'entreprise

  1. Shopping & mode

Informations provenant de diverses sources externes

Find clothes you'll love, with tailored-to-you recommendations and a shop where everything is in your style, size and budget.


Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy to use

Easy to use, clever AI system to find you items in your size, style and price range. Free returns for 100 days takes away the stress of getting items back quickly

29 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Good selection, good service

Ordered a selection of items for the first time, they were a little bit delayed, but I expected that as the items were on sale. They arrived well packaged and fit exactly as I expected, so no strange sizes. They've been through a wash cycle and they haven't immediately shrunk either, so very happy.

Also gave them feedback and was actually emailed back about my comments which proves they read them, so huge thumbs up from me.

28 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent buys

Very pleasing purchases at good prices with delivery sooner than the estimated time.

27 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Thread's trick is to lure you in with…

Thread's trick is to lure you in with the promise of a referral discount but will then cancel your order so that they don't need to honour the discount. I have heard this from other people and have just experienced it.

Reply to Thread:
Tasmina, this was a genuine order. I am a real person. I have not ordered through Thread before. The payment card is in my name, and my residential address and delivery address is different to the person referring me. There is no wrongdoing here other than by Thread. Clearly you just did not want to honour the discount and put me through the trouble of having to place the order and make payment knowing full well you were not going to honour the discount. I have been warned that this is what Thread does which is why I asked you to confirm this before placing the order.

26 juillet 2022
Avis spontané
Logo de Thread

Réponse : Thread

Hi Shamil,

Thank you for taking the time to share your feedback with us.

We would ask our users to respect our referral scheme by only referring genuine friends and family, rather than using the feature to place discounted orders for yourself or the same person.

Unfortunately, this means that future orders placed in this way will be flagged on our system and cancelled if it appears that the referral scheme is being taken advantage of. We’d recommend that your orders are placed under one Thread account only, and that any referrals are for genuine users with distinct delivery and billing addresses.

If we’ve misunderstood anything here, please do let me know and I'll be happy to reassess the situation and investigate further. If I can help any further with your order, please don’t hesitate to contact me at support@thread.com.

Thanks,
Tasnima
--
Team Thread

Noté 5 sur 5 étoiles

Outstanding service

Outstanding service. The phone app is excellent with new items and ideas posted daily. I’ve used Thread for a few years and they haven’t given me a reason to go anywhere else. Very happy.

25 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

An intuitive and proactive clothing source!

Thread is a very good way of organising your wardrobe, giving you a chance to customise your clothing preferences and then showing you available items within your size range from various sources, many on sale and promotion. The items arrive promptly and well packaged, with an easy return process if needed. They take the stress out of clothes shopping and make it easy to create your own identity through the clothing you wear. A very good, easy to use, service!

25 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Prompt service

After a few mishaps of trying to make my mind up what sizes to buy I ended up buying 2 pairs of shorts, a pair of chinos, a polo shirt and a linen shirt. As the items were over £50 I got free postage and it’s free to return any items. I returned a few as I couldn’t make my mind up what size to buy. Thank you for the love hearts which is a nice surprise and it goes a long way as an appreciation for buying from thread. I will no doubt buy some more items when autumn comes to add to my collection.

25 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent app

Excellent app, I have recommended it to all my friends. how to shop the high street and designer street without leaving home.

25 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Great website with a great choice of…

Great website with a great choice of clothes. Always have good choice of sizes available. Easy to order and easy to return. Great service with the regular updates and recommendations (can turn off if you choose)
Always updating its range as well and has a wide choice available

25 juillet 2022
Avis spontané
Noté 4 sur 5 étoiles

Perfectly good experience

Perfectly good experience, easy to order and great communication. The delivery did take longer than I thought it would but I was updated regularly. The items were beautifully packaged too.

23 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Great experience thus far

Great experience thus far. Really lovely and responsive team of stylists. The recommendations are great and the variety of brands and price ranges is excellent. All purchases delivered in a speedy manner, very well wrapped and presented. I like Thread and find them a reliable online retailer. I will continue purchasing things from them for the foreseeable future. Highly recommended or I would not plunge into this review. Thanks.

22 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Good range of products

Good range of products, easy to filter by price/ size/ style etc. And very prompt returns for when sizes arent quite right.

22 juillet 2022
Avis spontané
Noté 4 sur 5 étoiles

Happy with this site

Happy with this site. I enjoy the outfit selections, and the different styling ideas. However, I am tall, and there is seemingly no adaptation of the outfits to us. Therefore I would be very hesitant to purchase anything, as I expect it would not fit.

22 juillet 2022
Avis spontané

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