Ordered jumpers? Watches October never arrived no emails nothing after6 weeks my bank refunded the money today 19th January had a message from bank telling me that the retailer ( sp gentry ) are disp... Voir plus
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It's more effort than browsing sites myself for inspiration. I kept getting told I hadn't selected enough 'likes'. I spent a solid couple of weeks liking and disliking items. Didn't change... Voir plus
L'entreprise a répondu
Francamente se ne poteva fare a meno. Non si capisce a cosa possa servire un social che combina Instagram con Tinder. Non è semplice comprenderne lo scopo perché non ha nessuna correlazione con il sit... Voir plus
Good quality products at reasonable prices but also good collection of higher end products to purchase which is very simple. The suggested outfit and personal shopper work well but there is no... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Find clothes you'll love, with tailored-to-you recommendations and a shop where everything is in your style, size and budget.
Coordonnées de contact
Royaume-Uni
- thread.com
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Gteat to get clothing from various…
Great to get clothing from various makes, not all too expensive. As I live on a small island I mostly buy all my clothes online. This last order was a little late, and I kept 2 out of the three items I was sent. All round good service, especially tips on how to put an outfit together.
This a truly great service
This a truly great service. Clothes picked for me, the styles I like and suit. Ordering from the same place with ease. I wish I had known about Thread sooner!
Good views and recommendations
Good views and recommendations. Great service. Fast response if any items returned.
Only once have I received a product…
Only once have I received a product from Thread that was not as pictured on the site. The photo on the site was of a pair of Colchester Rubber Co 1892 National Treasure High Tops, but what was sold was a pair of US Rubber Co Colchester Contrast Hi. Upon further investigation, it seems that US Rubber Co is using photos of Colchester Rubber Co products on their website.

Réponse : Thread
Great site and the ad users are very…
Great site and the ad users are very knowledgeable. Occasionally the produ t we site is cheaper with more options but overall great place to shop.
My go to site for menswear …
Thread is my go to platform for menswear. The range is fantastic and I have access to all my favourite brands. Thread delivers great service every time.
My very first order with you.
My very first order with you.
Fantastic clothes and service.
Thank you very much.
Although one item did not fit (too big)…
Although one item did not fit (too big) there was no difficulty in the return and THREAD communicated well thereafter.
Pleased with the quality of the items as well as the fit and they arrived safely and without delay. I like the suggestions that you are sent
Thread never disappoints!
Every order and delivery has been perfect. Updates on sales are spot on too. Great company!
I ordered two dresses
I ordered two dresses, they came wrapped well and quickly.
One of them was a perfect fit and I have kept it and I felt really good in it.
The second was supposed to be my size, it was at least two sizes smaller which was very disappointing as it was gorgeous and I so wished it would have fit me.
I returned it through the post office and got notification two days later that they had received it, which was excellent service. This was yesterday, so I'm yet to get the refund, but the return process is a big thing for me as when some companies take a couple of weeks I always wonder if its been lost.
I will definitely buy from them again, if it wasn't for that dress size it would have been a 5 star rating as everythng else was perfect.

Réponse : Thread
Excellent service and great quality
Excellent service and great quality of clothing. Delivery is normally pretty quick and they give multiple options on how to return items for most convenience. I've been a customer for a few years and keep coming back again and again.
It's very clear that Thread really values their customers
It's very clear that Thread really values their customers. I ordered a shirt for a wedding and when unboxing on the day of the wedding, I realised there was a stain on the shirt. With no time to get a new on in time, I emailed thread asking for a refund/exchange option. Not only did they provide both options and sent a new one out immediately, they let me wear the original / stained one with the option to then send back foc. Instant responses from their support team via email. All super friendly.
As a result, I will definitely be using Thread again. Not many brands take customer experience to this level.
Thank you
I cannot praise enough
I cannot praise enough, from the standard of clothing ordered to the customer care which was exceptional. Good old fashioned and very green packaging too. It’s a win win all round
Nice stuff!
Nice stuff!
Arrived when it was supposed to and everything fitted (this time - slight error last time, might have been my fault)
A good reliable supplier of quality…
A good reliable supplier of quality products
Excellent customer service
Excellent customer service, beautiful clothes, definitely ordering from them again
Great Service altogether
The clothes arrived within a couple of days, it was very fast. They were very high quality as well, very good value for the price. They sent some complimentary candy as well, very good service.
Thread a useful shopping site
I found Thread to be a useful site as a shopping experience as it selected fashionable pieces in my style, size and price range. Good returns process and received my refund within a week of return
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