Hire people with social care or law experience
Due to misinformed advice from 2 threshold agents I’ve been fighting an eviction in a very abusive household for over 6 months. They did not stick to any script that allows transparency by quoting or giving links to statute.
The first advisor went radio silent, never gave me info in time sensitivity for submitting a counter claim. Advidpsed not to open a counter claim until the landlords case arose and I was given notice. She did not give me a formal letter of non compliance and she did not answer emails or calls. Her linked in profile reads like a drunk. No experience in law, social care or housing.
The second advisor informed me by statute I would not be accountable for rent of the entire property once the abusive housemates moved out. Which I got no notice of. Less than a week later I was informed by the same agent I was. I was so stressed by the situation in which I had to involve the gaurds on several occasions I stupidly gave him the consent to act form. I expected professionalism, not as a social air but in conduct. I expected them to mediate in ways that could be recorded for building a counter claim or promote clarity and safety to me as they are a tenancy advocacy agency.
The agent seemed to broker a deal rather than mediate in favour to the landlord . Didn’t record anything and after months of living in an abusive situation, ringing every homeless agency, posting ads online and newspapers going to viewings his response was to find digs or move to another area. I moved back to my area due to lack of housing and work.
It was literally the first house I found after a 5 month search. He has also made me at risk of financial instability as well as homelessness due to his misinformation, shite conduct and incompetence . When the liability to pay for a three bedroom house while the landlord refuses to allow new tenants I posted him articles and research from the 1986 on mesne law create clarity, informed decisions and critical thinking. His response was egotistical and assumptive of his knowledge demeaning to je and void if reasonable doubt that anyone with an iota if critical thinking skills would have.
When asking to talk to his line lead he stated that it would hold up my case further if I wanted to do so. My forms requesting aid for support in building a case have not been posted in 3 months. When I finally looked into the agent he had been in employment for two months. With no orevious experience in law, social care or housing. So he’s on probation.
Now I have to move my things to storage asap, and argue my case myself. Statute shows no evidence of any claims they made but I have to go to what they said. After 7 months of looking I finally found a friends couch.
Threshold and my experience are a huge example if what I found to be the Irish working force. The title means more than the employees experience. Ego trumps critical thinking. Absolutely avoid thus agency it if you do use them research your advisor. Hire people with experience, can do clerical, people who actually impartially mediate or actually agree with your ethos, Not people in suits that side with landlords and right out refuse to update their awareness of statute. Underfunded and low work force is not a pun excuse to put people financially at risk when already facing homelessness.







