Ticketek Australia Avis 3 370

A fabulous show. Everything from the costumes, music, staging , lighting and of course the incredible cast, took me back through my childhood of the 60’s right up till now in my 60’s. Love, love loved it.

Poor ticketing system
I recently tried to buy tickets via a presale event, to Iron Maiden. I was on nice and early, logged into the ticketek site, and sat in the waiting room.
I eventually get in, great seats. Directly in front, Row C.
Taking my young kids to the show, and thought this is perfect. Not to many adults in front. I go to pay, get to the second last step (where it loads the screen to pay) and it logs me out. Timer expires, tickets lost.
I then go to log in again, but it isn't accepting the password I'd just set up yesterday to ensure THIS DIDN'T HAPPEN IN THE MIDDLE OF BUYING MY TICKETS, but now I need to reset the password again.
Pick a new password, go to log in and choose the area we want to sit. Go through the same process, and I get Section A4 row X. Hmmm, long way back. Maybe I can try another section and get closer. So I hit the little rubbish bin icon, to enable me to re-choose my seats. I get an error "All tickets exhausted for this code". I can't get back to the event screen. So I have to go back to the pre-sale link and try again - 15mins gone to this point.
I log in AGAIN, have used the presale link in the email. Type my special code, select the area (A2) I'm hoping for, just on the adjacent end so we're directly in front of the stage.
Row F. Not bad - probably someone else who's had a bad experience and been logged out and their tickets are free. I can cope with moving back a few rows. Go to pay. Everything works great. Yay. I'm excited.
However, it then confirms, instead of giving me tickets IN THE AREA I SELECTED, it's moved me to the side of the venue. No where near where I had asked for tickets. No CLEAR notice that it had selected a different section.
What's the point of trying to sign up for pre-sales, to get the best seats, if your system falls apart and does not tell the user that it's CHANGING the proposed ticket area that they had asked for.
What's the point of going through this process when you get random log outs, lose your tickets and have to go back and start again. This is just a garbage experience. Instead of being excited to see a show, I'm not feeling short changed and pissed off.
Thanks for such an awesome experience.

The entire experience was wonderful. Easy to get in, great service and help from staff to show us to our seats. The show itself was just wonderful. Amazing choreography, music and sound.

The show needs to be longer. We have recently seen Gabby’s dollhouse and Pepper Pig. Both went longer with an intermission. This show went for less than one hour, had a couple of minute prelude and finished with a crowd game of keepy uppy. The actual show was too short.

So easy to purchase tickets and attend concerts

Fantastic show! The performers were outstanding, their talent was a tribute to MJ. We felt that they brought his music back to life. The simplicity of the sets were perfect. Whilst they set the scene they didn’t distract from the performance. Production was brilliant.

Great show, brilliant for the whole family. The show started right on time and it was a great length for children, who were enthralled the whole time

Absolutely amazing show.. from start to finish, totally captivating. From the choreography to the singing and the actors. Brilliant and a must see... 👏🏻

MJ The Musical was amazing, the costumes, dance, storyline etc were all brilliant :)

Artists were fantastic and very creative! Seating was well communicated, event was well organized and my children had a great time!

The production was outstanding !!!

Quality of performers, dancing and tech effects.

Just was unsure if the pause before final act was part of the show or a tech issue?

We thought it was part of the script that toaster was touchy.

A wonderful fun night celebrating MJ’s music and his life as an entertainer.
Was relieved that his sad life towards his end wasn’t portrayed

The mini-golf tour at Powerhouse Brisbane was a fun and interesting experience. I enjoyed the installations, and the information about the different artists was informative. I wish the project much success at other venues as well.

The performers dancing was spot on, set designs amazing.

MJ the musical has been one of the best musicals I've ever seen! The cast were the perfect fit and played each character to a tee!! Highly recommend seeing this musical!!

was a good show

MJ the musical was all i expected and more. The dancing and singing was on point and enjoyed the storyline, playing all my fav songs. Recommend to all MJ fans.

Apart from the wonderful production and a fabulous cast, a special thank you to theatre employee Tomas whose customer service was second to none. Thank You Tomas

Really enjoyed the story line and the music

The venue staff were helpful and friendly and the show was incredible.