Tiktox Avis 

Dreadful company
I ordered two items
A bezel- never arrived, no communication why
I had to get PayPal involved because they wouldn’t sort it out
A strap- took almost 3 weeks, no communication saying where it is when I asked
They used to be really good
But now they’re a joke
Very poor

Do not purchase anything from this company I ordered a bezel on the 25/4/26 and haven’t received it and they won’t respond to my emails it’s now the 27/5/26
Absolute scammers

I ordered two Casio watch bands, paid via PayPal and was told they had been shipped on 30/04/26, but the Royal Mail tracker showed they had not received the parcel from Tiktox. I emailed and received an apology and promise to ship again, but nothing happened. Tiktox finally shipped the items to me on 30/05 after further reminders and a threat to report it as fraud. I wouldn’t recommend this company, but they did eventually send the correct items.

April 24, 2026
£239.55
10591419 Bracelet
SKU: T2 03 12-10591

Received Royal Mail tracking number April 30th, but Royal Mail never received the package so I contacted them on May 5th for an update. May 14 they promised to reship the next day.

I reached out May 20th because I had not received a new tracking number and the original tracking number still has not to this day been received by Royal Mail. I reached out again May 22nd for a refund as it became clear Royal Mail never received the package.

I filed a dispute with Paypal then American Express who have credited my account for a full refund after their investigation.

As of May 26th, I have not heard from them since May 14th after they promised a new tracking number would be sent the following day.

Dont waste your time, i ordered a watch band on April 29, have yet to hear any update or response

I ordered a 120£ bracelet but received some other cheap parts instead. After contacting the seller he promised to send the correct item but I never received it and got no response either. Thank to paypal I got most of my money back but still had the costs for packaging and tax. Very bad customer experience, stay away at all costs!

Don’t order from these folks! Twill not deliver nor answer your email. Major scammers!
YOU HAVE BEEN WARNED!!😡😡

I placed an order on February 18th. The item was claimed to have been dispatched on February 22nd.

The Royal Mail tracking has never been updated since the item was supposedly sent.

I have sent 3 emails to TikTok and 1 to their sister company Watchseek.com. All emails have been ignored.

I can only assume at this point this is no longer a legitimate company.

Ordered a few parts for a G-Shock and one of them did not fit despite being advertised as compatible. I complained and was offered a refund. I returned the item and not heard anything since despite chasing. I now have no part or my refund.

Placed an order for 2 x Casio items and only received one of the items. Have emailed them repeatedly for the last two weeks and even filled their own online feedback form and nothing. No acknowledgement, apology or refund. Absolutely appalling company to deal with - or not as the communication has been one way - so do not waste your money with them go to Maddisons or another supplier if you want Casio parts and avoid TikTox completely.

Ordered replacement band 2 weeks ago and no updates since then. Sent few emails if order is even shipped.

Terrible experience, feels like a scam so far

Exelent service with fast and secure shipping. Item received in perfect condition. Very proffesional. Thank you tiktox.

Sent wrong bezel 3 times in total.

First order they got wrong twice, but eventually supplied me with the right one. I put this down to an unfortunate mistake. Ordered another. The wrong bezel - again!

Mailed them 3 times clearly showing they'd sent the wrong thing. Presumably they thought of me as a troublesome customer (rather than someone who just wants the right item I actually ordered), and now they are ignoring my emails. So I'm stuck with the wrong bezel and they've lost a customer forever - a real lose-lose situation all round.

Won't be ordering from them again.

I ordered a used watch because Tiktox site was showing they had 2 bezels in stock which would make the watch look new.
Ordered on 23rd August. Still no item on 1st September so I emailed asking if it had been shipped, no reply.
Emailed again on 2nd September and got a refund an hour later. No correspondence what so ever, just a refund.
Now I have the watch but am unable to replace the bezel so very unhappy.

Wouldn't of bought the watch if I knew I couldn't source a new bezel.

Awful company with even worse customer service.

Brilliant service and excellent value, wish I'd found tiktox earlier as all casio pro trek watch owners will tell you. Brilliant watches but straps sometimes need replacing. Will defo remember in future.

Have placed a few orders from Tiktox and never been let down. I've now decided they'll be my go to for anything G-Shock/Casio related. Excellent prices, super fast delivery and easy to use website, what's not to like.

Great service! Delivery in 2 days. Bezel fits well, looks like a new watch. Bargain price too.

Got a quick response when I asked a question about an item that I wanted to purchase.
When I did make my purchase the order arrived very quickly, even in these times of super slow Royal Mail.
Excellent item and excellent service. Thank you.
***** all the way.

I cannot praise Tiktox highly enough. I needed a resin strap end for my Casio Wave Ceptor bracelet, which is no longer manufactured, and I had given up hope of finding one and wearing my watch again. Tiktox asked me for photographs of what I needed, which I provided, and, given the total lack of availability I had experienced in searching, I didn't expect to hear anything more. However, they absolutely came up trumps, and managed to find one, the location of which is totally immaterial. It was sent to me, complete with a brand new bracelet. I asked for an invoice for the goods to which they replied, 'We're just glad we were able to do this for you'. What a refreshing business acumen, praiseworthy indeed.

I ordered a replacement DW-6900 strap and bezel from Tiktox for my 25 year old DW-6630b on a Saturday evening and by Monday I received an update email from Meryem informing me the items had been shipped and I was provided with full tracking details. The strap and bezel arrived the very next day.
The original casio replacement parts were the cheapest I could find on the internet, plus TikTox also provided fast free tracked shipping!
I cannot recommend TikTox and Meryem highly enough.