Tiltedsole Avis 

253
•
TrustScore 3 sur 5

2,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

The only way I could review is by giving tilted sole a 1 star review. This is the worst costomer service I have ever experienced. You cant even send them and email. I believe this whole sight is a sca... Voir plus

Noté 2 sur 5 étoiles

Don't present prices and sizes in AUD, claim you're a global company, then tell me after you ship the incorrect size that your sizes are only in US measurements. Very disappointed by your shipping... Voir plus

Noté 3 sur 5 étoiles

Whoever packed my shoes... Your packing job sucks, $350 for a pair of shoes... My shoebox should be intact & it is destroyed... I anticipated to keep my shoebox for my shoe storage & now this is not h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Couldn't find my son's sneaker preference on any other site. Tiltedsole had size and price comparable to chains. Easy order and check out process. Liked the spin wheel discount effect. Now just waitin... Voir plus

À propos de l'entreprise

  1. Magasin de chaussures
  2. aussi dans
  3. Magasin de vêtements

Informations provenant de diverses sources externes

High end and on-trend men's and women's footwear. Unique and bold shoes to match your personal style and make a statement. Trusted on-line and in store since 2003.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

253 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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2,9

Tous les avis

(253)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Awesome!

My shoes arrived on time, packaged well and definitely authentic. Definitely will be ordering from this company again.

5 avril 2019
Avis spontané
Noté 5 sur 5 étoiles

Customer service is fantastic

Customer service is fantastic. I purchased 3 pairs of shoes and one just didn't look good on me. They sent me a return label right away and I sent back next day.
Just love the shoes I kept and would absolutely recommend purchasing from this company.

18 mars 2019
Avis spontané
Noté 1 sur 5 étoiles

THIS COMPANY BAD DO NOT TRUST

THIS COMPANY BAD DO NOT TRUST
My Order #47283 ORDER IN NOT SHIPED
AND I TRY TO CONTACT ANYWAY TRY TO CALL TO THIS SHOP BUT NO ANYONE GET MY CALL

11 février 2019
Avis spontané
Logo de Tiltedsole

Réponse de Tiltedsole

We will contact you at the number on file. Our records show that we shipped your order 02/11 two days after receiving your order. Please check you inbox for tracking number as well.

Noté 1 sur 5 étoiles

Buyer Beware!!!

THIS COMPANY IS A SCAM. DO NOT ORDER FROM THEM!! THEY WILL TAKE YOUR MONEY AND NEVER SHIP YOUR ITEM. Ordered a pair of boots and ended up cancelling because the shipping took way too long. Waited for tracking info for 3 weeks never received that, so I cancelled my order. After cancelling my order they said allow 3 - 10 business days for money to process back to my account, a month later still have not seen that money. If you have ever had any issues with this company please report them to the BBB, because they are most certainly scamming people.

30 novembre 2018
Avis spontané
Logo de Tiltedsole

Réponse de Tiltedsole

We would like to be given the opportunity to further review this matter what is your order number so we may review the order details.

Noté 1 sur 5 étoiles

Shipping took 3 weeks

They ship from one state away from me so I thought " That's great. Shipping should only take a couple of days." Nope. I have never waited for a package this long in my life. Horrible experience. I wish I could just return the shoes but they haven't even came yet.

5 septembre 2018
Avis spontané
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Réponse de Tiltedsole

We would like to fully review this matter please contact us back with order number at customercare@tiltedsole.com and put in subject Trustpilot Review feedback. We apologize for any inconvenience this may have caused you.

Noté 5 sur 5 étoiles

Love

I would love more irregular choice platform sandals.. love the brand and cheaper prices on sales and discounts. Bargain shopper so what would allow me to buy more is a cheaper price, more for my money

7 août 2018
Avis spontané
Noté 4 sur 5 étoiles

Great site with great sales and deals

Great site with great sales and deals. My go to for Irregular Choice shoes. Items aren't packaged as secure as I liked. Shoe box is just thrown in another box with nothing to stop it from sliding around. Shipping box is not marked in any way, not even as fragile. One of my boxes came crushed/torn to the extent where even the shoe box inside was extremely torn. Luckily IC themselves wrap the shoes in paper very nicely so the shoes themselves weren't damaged but I can't say the same for any other brands.

3 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

I purchased a pair of Steve Madden…

I purchased a pair of Steve Madden slides from Tilted Sole. They shipped from California and I live in New York. I received them on time and they were exactly as described. These shoes were sold out everywhere so I took a chance and am so happy that I did. They are a legit company. They were not seconds, as they do sell and they are discounted because of that. I just recommend that you keep that in mind. I will definitely buy from them again. 😁

26 juin 2018
Avis spontané
Noté 1 sur 5 étoiles

DO NOT BUY FROM HERE

I ordered Irregular Choice Bee Delicious boots in pink and recieved one shoe completely damaged and clearly used - no tissue stuffing, missing pearls, a scuff, and dirt on the bottom of the shoe. The other shoe, to my intense confusion, was perfectly fine. I don't understand how that could even happen. (I provided photographic evidence to customer service, by the way)

I emailed customer service and they offered me a $20 refund to keep the damaged pair - are you KIDDING me? These shoes were $100 dollars and one is damaged and clearly used.
My only other option was to send these back and then be exchanged with a new pair - however they couldn't confirm if I would be able to get a new pair as they were for sale (why not...I don't know, set them aside? This was your mess up not mine)

TL;DR: Don't buy from this site unless you want to risk getting damaged shoes and then being offered essentially nothing in compensation. I have NEVER dealt with a site that didn't offer a full refund or secured new item when I received something damaged.

15 juin 2018
Avis spontané
Logo de Tiltedsole

Réponse de Tiltedsole

Hello,
We are very sorry to hear about the item received and we would like to look further into this matter and see what we can do to fix the issue. Can you please call us at 855-395-7653 we are open Monday- Friday 7am-5pm PST, For further assistance. We look forward to getting this issue resolved.

Noté 5 sur 5 étoiles

EXCELLENT WEBSITE-AMAZING SALES

The website has excellent prices on shoes that would be drastically higher. As a high school student I'm into the shoes that no one really knows much about. The top name brand sneakers are cool and all but there's no better feeling when someone asks you, "Yo, I've never seen those before, those are dope where'd you get them?" The feeling I get when I can confidently reply to them that I got them from tilted soles is a great feeling. And then once I tell them the original price of the shoe compared to what I paid for it, their mouths drop to the floor in awe and they quickly rush to the website. Tilted soles has a great and wide variety that really focus on the lesser known shoes and shed a new light on them to show that they have just as much of a fashion impact like any top brand shoe. Besides the widespread variety they have great prices, they have a great shipping system, a VIP rewards program and multiple discount codes applicable at different times during the year. So you're spending little money on high fashionable shoes and then with all the great opportunities to get great discounts and deals the price is lowered even more. Since the time that I figured out about this website which was about two years ago, I have bought five pairs of shoes and I honestly don't think that I've even paid a total of $200 yet and I've bought FIVE pairs of shoes. Without hesitation and without a single thought of doubt I can easily say that I'd recommend tilted soles to anyone and I proudly have.

25 mai 2018
Avis spontané
Noté 5 sur 5 étoiles

Extremely pleased

Extremely pleased! I have an eight year old pair and was looking for a replacement. Brand new in box, Merry Christmas 🎄 to me!!

13 avril 2018
Avis spontané
Noté 1 sur 5 étoiles

Ignored my email and never gave me a…

Ignored my email and never gave me a confirmation email of my order! I ordered a pair of shoes that cost $74.00 and nothing! Only paypal sent a confirmation saying they took my money!!!! Wow, take my money and give me no product!? What is this? It is a scam. Glad I decided to check on other people's experiences, sadly after I already made an order.

21 mars 2018
Avis spontané
Logo de Tiltedsole

Réponse de Tiltedsole

Hello, I wasn't able to find any email sent from you with the email provided on the order. We tried calling you however no answer and the voicemail is full so couldn't leave one. Please give us a call at 855-395-7653, so that we can give you order information.

Noté 1 sur 5 étoiles

Unprofessional

Terrible service. I paid for two day shipping on an item and 4 business days later it still had not been shipped. After calling customer support multiple times with no answer, I finally got an answer on INSTAGRAM. INSTAGRAM!!! I emailed 3 times before calling. Still no answer.

Someone promised to get down to the issue by the end of the day but instead of owning up to their lack of professionalism, they issue me a refund. No one ever bothered to email me back. Nor did they explain their reason for the mess up.

This is not good business practice. Never shopping on this site again. Stick to DollsKill or buying directly from the Product lines because this shop obviously is lacking in customer service skills and cannot fulfill the most basic of tasks.

21 mars 2018
Avis spontané
Logo de Tiltedsole

Réponse de Tiltedsole

We do apologize for the issue that you are getting, we would like to look into it and see what happened. In order to look into it we need your order number or email address used to placed the order. Or we can be contacted at 855-395-7653 Mon-Fri 7am-5pm PST

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