Timelesssong Avis 

108
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

From beginning to end the team was very attentive and patient. Even though I'm sure I emailed them around 10 times they were just wonderful. The first version I didn't like too much. But baby let me t... Voir plus

Noté 5 sur 5 étoiles

Timeless Songs took my memories and my realities and created a song for my husband that is so beautiful and so special that he cried when he heard the lyrics. He wrapped me in his arms and just kept s... Voir plus

Noté 4 sur 5 étoiles

Love the song. HATE the edit process. They want my original order number which I don't have and they won't give me. So there are 2 errors in my song which actually affect it personally and I have to l... Voir plus

Noté 5 sur 5 étoiles

I was speechless at such a wonderful birthday gift! There are really no words that describe how I felt hearing this beautiful song that took my husband's and my walk in Faith and set it to music, alon... Voir plus


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

108 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 23 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(108)

108 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

EDITED: WOW What an Amazing SONG:

I have left my original review for all to see because HOW WRONG WAS I. What an amazing song that was put together after the Edit, I was not sure if i had paid for an edit but what a fantastic turnaround, Customer service was amazing as was the Communication.
PLEASE ACCEPT MY SINCERE APOLOGIES and THANK YOU
I have received the song that was dedicated to my future wife.
The song lyrics bear no resemblance to the information I provided in the full and final draft I sent. I have not played it to her as it seems to be all about me.
Not very happy with the outcome and the three verses.
Please explain how the outcome could be so wrong and where in the terms can it be rectified as I cannot see having read the terms and conditions..

2 juillet 2026
Logo de Timelesssong

Réponse de Timelesssong

Hi Antony, I'm sorry the song didn't meet your expectations on the first try. please email us and we will get it just right for you =) -Cindy Hope

Noté 5 sur 5 étoiles

I made some edits from the first draft…

I made some edits from the first draft and boy was it worth it. The song tells our story so perfectly truly moving. My husband cried and I cried and we reminisced of all the years. It was beautiful! Thank you! What a beautiful experience!

4 juillet 2026
Noté 5 sur 5 étoiles

This song was great

This song was great. I don't know how you do it!
I saw one you did called "Brandy" ,it was so good that i knew you could do one for my daughter 😉

10 juin 2026
Logo de Timelesssong

Réponse de Timelesssong

so happy to hear you love the song! =) -Cindy

Noté 5 sur 5 étoiles

Our 40-year wedding anniversary song

I ordered our song as a 40-year wedding anniversary gift for my husband. It turned out that it was the greatest gift I could have given to myself also! I don't believe anything could have gotten closer to perfection than what Timelesssong did for us! We are both overwhelmed with gratitude for the professionalism of the music and the lyrics, and the quality of the artwork and the LP, and the two cups that we also ordered. The transaction was near seamless. The cost was more than reasonable for such a treasure that will cross time and space. My youngest daughter said that not only will we treasure it, but so will her and our other daughter, their children and future generations also. We both cried like babies at the summation of our 40 years together. I had to let my husband open it without me present, because I knew I wouldn't be able to hold back the tears. Timeless song truly hit it out of the park!!

3 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

A month later and received nothing!! $200 gone!

I ordered a song on June 4,2026. As of today July 3rd and still have not received anything. I have reached out multiple times to no reply. I spent 200.00 cad and it was taking off my card June 4th. Today I will contact my credit card today. If you're thinking of ordering maybe g9 to another site. Because you will have no way to contact the company.

4 juin 2026
Avis spontané
Logo de Timelesssong

Réponse de Timelesssong

Hi Ginger,

Please check your spam folder. We have sent out all orders. I have also sent you a request for information so we can contact you by phone if our emails aren't getting through.

-Cindy Hope

Noté 5 sur 5 étoiles

So glad that I trust my gut

This was such an easy process and I'm so glad that I took the plunge and tried it out. My husband was so surprised and got teary eyed when he heard our song. Our song is beautiful and heartfelt!

1 juillet 2026
Noté 4 sur 5 étoiles

I was amazed at the result

I was amazed at the result. You wove my words perfectly. I gave it four stars because I had some trouble understanding some of the song lyrics as they were sung. All in all I am satisfied with the results.

1 juillet 2026
Noté 5 sur 5 étoiles

Fabulous!!

Fabulous!!!
I’ve tried other song writers… this was the BEST one by far!! The music the singer etc etc., just phenomenal!! I really can not say anything bad… so professional… recommending to everyone my husband cried( and he does not cry) it was a great song! ❤️

30 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

$99.00 and fighting to edit two words

I ordered a custom song for $99.00 and was shocked to find that they want to add additional fees for edits and several of the edits were their fault. No upfront disclosure of any additional fees — just a list of extra charges tacked on with zero explanation and now they want me to “pay” for the final edit. I reached out via email multiple times hoping for a resolution and was met with complete indifference. No accountability & our anniversary is right around the corner. If this is not fixed by then I will dispute this with my credit card company and will be out what could have been a wonderful gift.
This kind of billing practice is deceptive and the customer service is frustrating. I would strongly caution anyone considering this company to get every cost in writing before paying a single cent and beware they like to tack on cost after cost after cost….

29 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

The first song they sent me was great

The first song they sent me was great. The only problem was they were not pronouncing my wife's name correctly, going back-and-forth with them. Now, for about two weeks, every day, still have not got it, correct? Every time they send me a new song the song has words added different singers added to the song
I've asked them numerous times to contact me by phone. So we can get it correct. They refuse to call you just a horrible experience.

29 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

Pretty good

Pretty good few misunderstandings of interpretation who was who however it only took 5 days to get it right with being the other side of the world and im sure they are swamped and really made the impact I wanted . Clever idea and I did get a human talking to me in the end . I don't believe it was all AI. Worth it for my circumstances.

6 juin 2026
Avis spontané
Logo de Timelesssong

Réponse de Timelesssong

Hi Janine, thank you so much for your honest review. We're so happy we were able to get it right for you! =) - Jackie Grace

Noté 4 sur 5 étoiles

My song was incredibly beautiful . Timeless responded to my problem and fixed it for me and I so appreciated being able to change my review to 5 stars! This is so meaningful to me !

My song was incredibly beautiful. It captured my husband who is going through chemo perfectly and conveyed the message my whole family wanted to send. However, when I shared the song, I lost it totally and they have done absolutely nothing to help me retrieve it. I’m so sorry to write this somewhat negative review because the result of the song was so beautiful. Just don’t make a mistake sharing it and expecting any help, otherwise it will be gone forever.

26 juin 2026
Avis spontané
Logo de Timelesssong

Réponse de Timelesssong

Hi Bernice, please send me your order number and we will send you the song link again. You can always go to timelesssong.com and click track my order on top and see your song again with the order number and your email also.

Hi Bernice. You sent an email that you didn't use when ordering your song. the email you signed up with starts with reininoble@

your order number is 29350

with your full email and your order number you can see your song by clicking Track Order from our website https://timelesssong.com/track-order

But your song has 54 views and has been shared over 15 times so we're not sure what you are referring to about it being gone forever. Please let us know. thanks. Jackie =)

Noté 1 sur 5 étoiles

Really disappointing support

Draft of song was really good but I needed to make some
Important edits. Had already paid the $100 extra for unlimited edits but not able to make any and repeated emails over many days have gone unanswered.

There so called 24 hour support is non-existent - they have spoiled this whole thing for me

27 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolute Masterpiece!

Words cannot convey how happy we were with the song you created for my wife’s birthday. We have been together for over 50 years, so it is often difficult to come up with ideas for gifts for each other. Even more difficult, is to come up with something romantic. Getting her this song completely knocked it out of the park! She has been sharing it with all of her friends and our family. I am suddenly a romantic hero! The downside is, all of the women’s husbands or boyfriends, will probably hate me because I raised the bar so high!
My most heartfelt thanks to all of you at TimelessSong for such a quality product that will truly last forever. It is easily worth ten times the reasonable fee charged. Five stars is not enough!

26 juin 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus