t.i.m. UK Motors Avis 

I had an issue with the battery of my Forester. It was diagnosed by the AA as in need of replacement. Ian responded to my request for a replacement within minutes, confirmed the dealership had one and arranged a replacement at a time and day of my choosing. Upon visiting the t.i.m. Motors the battery was installed and I was on the road in just over half an hour. Just enough time to enjoy a complimentary coffee.
I cannot fault this wonderful family business. The battery was, at no cost to myself, replaced because my car is still under warranty. A fantastic dealership. A big thank you to Ian Bell and all the staff.

Phoned T.I.M motors and managed to reach Gabriella, she was wonderful to talk too, listened to my worries and addressed them imminently, gave us a very detailed run through of the vehicle we purchased to ensure we were happy and made the entire experience exciting and pleasant throughout! Would 100% recommend this garage and especially if you’re wanting to deal with Gabriella 10/10 customer service skills 🩵

Gabriella was great from the very first phone call contact with t.i.m. Very helpful. As I was buying from distance; she did a detailed video and photo walk-around of the car. Provided additional information that I needed. When I went to pick up the car, it was very well presented. Washed and valetted. Gabriella took care of all the exhange of documents and vehicle tax. Had a detailed run through of all the cars features and how to work everything. We took it for a drive around the area to make sure I was ok with the cars operation. Great service from Gabriella and t.i.m UK Motors and good coffee as well

Gabriella was so helpful.
She walked me through the whole process excellent service.

1st class service from start to finish. Gabriella was fantastic. Highly recommended.

Sold my vehicle toTIM UK Motor's. Great service Ian kept me up to date with all aspects of the sale very professional and trusting paperwork all sorted in 24hrs would recommend this company

5 Stars all round! From walking through the door you are greeted with the best service you could possible ask for.

Gabriella kept me updated will all proceedings, and an amazing person to deal with. Ian was fantastic in completing my order as well as walking me through all the tech!

Will not go anywhere else for my vehicle needs!

Well. The whole experience was just perfect. Often the process of changing cars can be a little stressful but not with T I M. Very pleased with the car also.

We received a very friendly welcome. Gabriella was very well informed and took her time in explaining all the gadgets before taking the car on a test drive. Before collecting the car it was very well presented and ready for as arranged, including a tank of fuel (a nice bonus). We will definitely use Isuzu Nottingham in the future.

Fantastic service from Gabriella from test driving the car to final purchase. The whole process was smooth and everything was explained in detail. I would highly recommend this business if you are looking to purchase a car.

Great service from Ian and the team at T.i.m. motors. They were very welcoming, honest and informative. There was absolutely no pressure to buy and we came away with a fair deal, a great warranty, and the knowledge that even though we weren’t buying an expensive car we were important customers. Definitely worth a visit.

The customer service we received from Ian was wonderful. Nothing was too much trouble, and he went above and beyond to ensure we were well informed and looked after. I definitely recommend T.I.M motors

I bought a Toyota corolla the guy Ian in T.I.M he gave me very very great services due to my job I don’t have to much time so he arranged the viewing after working hours they doing very hard work
Highly recommended..

A fantastic service from start to finish.
We bought a second hand car from t.i.m.UK motors after seeing it on their website, we didn't attend in person.
Gabriella was friendly, knowledgeable, good natured and very efficient throughout the process.
Ian delivered our car, which was in immaculate condition with full service history, new MOT, serviced and with one years warranty.
Thank you Gabriella and Ian, we wouldn't hesitate to buy from you again.
It was a great experience!

Very helpful , A great buying experience , I am very happy .

Great service from Ian
The putchase was handled with professionalism and care
He delivered as well and spent a lot of time ensuring all functions were understood by us
No extra charges or nonsense
Sound business would be delighted to use again
Thank you Ian

So, I recently bought a lovely Jeep from the fine folks at T.I.M. Motors and let me tell you my experience was extremely smooth and enjoyable. The gold medal for customer service? Goes to Ian. Absolute legend.
Not only did he patiently answer my million-and-one questions (with the calm of a monk and the knowledge of a car whisperer) but he even filmed the underbelly of the Jeep like it was auditioning for Top Gear: Undercarriage Edition. Why? Because I couldn’t be there in person. That’s dedication.
Then, he personally delivered the car all the way to Newcastle Upon Tyne. A teeny-tiny cosmetic hiccup popped up after delivery but Ian and his squad fixed it in no time. Top notch rectification job. No drama. No stress. Just pure, unfiltered customer service magic.
The Jeep? Immaculate. Drives like a dream. Full service history? Check. Warranty? Check. Everything Ian promised? Delivered with a bow on top.
If you’re tired of soulless car supermarkets and want the VIP treatment from a family-run gem with a golden reputation go see Ian at T.I.M. Motors.
Seriously. If you’re hunting for a 4x4 this might just be the most delightful car buying experience of your life. Fully recommended!

This is the second car I have had from this dealer. No hesitation in returning. The customer service and communication from start to finish is superb. The information they give is factual and honest. It is such a personalised service. I have gone to a much bigger car this time round and all the features so well explained. I would highly recommend this dealership.

Excellent throughout. Great test drive and introduction to car. Discussions about trade in and cost were handled in a very friendly and open way. Post agreeing exchange the work on setting the exchange of personalised number plates was dealt with speedily and skilfully. Extras were again dealt with in a very fair way and my customer satisfaction is vey high. Made buying my first Subaru a great experience and gave me a lot of faith in after care and service arrangements. Great job Ian and so approachable and accessible throughout. Many thanks Steve

Had one of our fleet vehicles develope and engine management light fault miles away from home. With no support from dealers local to us we spoke with Matt, arranged to get it to him and within a day Matt had arranged for the fault to be investigated, part ordered and vehicle fixed. Thank you so much to Matt and t.i.m UK motors for there understanding to our urgency