tiney Avis 

I found the process of becoming a childminder easy and stress free. Everything was made clear, and the app is brilliant. If I have had an issue, I have rung up, and it's been sorted while I was the phone.

I had such an amazing experience registering with Tiney, starting from my training all through post registration, my advisor poppy was the most amazing person! Helping me with anything and everything. Someone is always there to help you as and when needed. Such a stress free way to becoming a registered childminder!

Worst childmind service I’ve ever used all they care about is money which is hilarious because they always get the payments wrong and are impossible to get a hold off. My childminder dropped one of the days she was meant to look after my son to do drop off which apparently gives her more money out of the blue without any pre warning but when I had to pull out my son because she couldn’t look after him got slammed a debt of £225 even though I told my childminder over 2 weeks in advance. Absolutely disgusting greedy and opportunistic behaviour. Will not be using again neither will I recommend to anyone I know.

I joined tiney in May and passed my checks in August ready for the new term. From start to finish they have been super supportive. Even after qualifying any issue I have or don’t understand they are right there to help out. This way for me was much better than going through ofsted directly.

I have had such an amazing journey from training to setting up to officially being a fully registered childminder. The process was so smooth thanks to my advisor Rachel! She supported me the entire time! The whole team is very supportive, I felt so relaxed and content during my theory call and home visit! I would definitely recommend tineys to go through with for childminding! They have been the best! Thank you for everything team!

Shaneela

The Tiney SEND Big Conversation Webinar was very informative with very simple and practical resource ideas to adapt to suit our individual settings. The presentation was very clear and concise with loads of references and extra resources in the Tiny Tips section of our Tiney App. We had a lot to reflect on with various Childminders sharing experiences with their own settings. A very great webinar!

My advisor Carla was top, she was ready to answer all my questions. She helped and supported me with my registration process the whole way , and was there whenever I needed . Over all Tiney has been absolutely amazing

My advisor was top, she is ready to answer all my questions. She helped and supported me with my registration process.

10 out of 10 more like. I've had the best experience with Tiney. Very happy with the support throught every single step. Truly I recommend anyone considering childminding to use Tiney!

The app does not work properly, it keeps crashes and I cannot access messages from my childminder.

After a very stressful time of being made redundant I decided to pursue my dream of childminding, after a very lengthy process of trying to register with OFSTED I came across Tiney, right from my very first interaction with tiney they’ve been amazing, a special shoutout to Harry my advisor for always being extremely supportive and constantly reassuring me I would make an amazing childminder. I have been registered for a few days and have already had enquires from parents regarding places for their children. I don’t think this would’ve been possible without tiney.

I had the amazing privilege as an author to partner with Tiney in the delivery of one of their Tiney online Bookclubs with their community based on my latest book 'Oopsy Whoopsy Daisy". From the initial communication with Kim, to the meeting she set up to meet with herself and Claire, to the progression of the collaboration with Claire through to the delivery with the team; the entire process was smooth, supportive, collaborative and educational! It's clear they provide so much valuable content for their community, and the bookclub is just one example of this. It was wonderful to have worked with them and learned from their expert knowledge and practice. It is also abundantly clear they are passionate about supporting the healthy holistic development of children and childminders. I couldn't recommend them more and look forward to future collaborations.

I received all the training and knowledge I needed to become a childminder through Tiney. The company are incredibly supportive and genuinely passionate about helping me succeed as a registered Childminder. Their compassionate approach made the entire process smooth and encouraging.

What a wonderful journey I have had on becoming a childminder. I became fully registered in July. And have found my whole process from enquiring and speaking to my advisor to becoming a completely full childminder fantastic. Initially on your first call and your questions and the advisors question you’ll find o it if you are a suitable candidate for childminding from there you’ll be advised on costs (nothing is hidden) and training program. With rewards on completion. After registration you’ll then have a new tiney team looking after you. And they are also incredible, always there for any query, to help with invoices and payments. All round great support.

Honestly I do not regret at all being with Tiney. All thanks to Tiney, I am enjoying my dream job. The support has always been there since day one and still receiving it from Tiney.
I appreciate and recommend Tiney to families and friends.

I recently had the opportunity to speak with Kim Esnard (Head of Education & Training at tiney). It was an absolute pleasure to speak with her! She left me feeling inspired, confident and excited about my future as a tiney childminder. I truly am very grateful to be part of such a wonderful team/community. Kim's ability to bring out the best in others is truly remarkable!

I simply have no words for Kim. She is amazing part of tiney. She is a person who makes sure things go smoothly for tineys. I have been with tineys childminder. I spoke to kim and fell in love with how nicely she handles and explains everything. 5 star for kim

I have been a tiney childminder for just over a year now and I’m so happy I chose to go down the agency route and with tiney in particular.

They provided high-quality, comprehensive training and close support throughout the registration process and once registered you have a huge wealth of accessible training and resources at your fingertips through their slick app experience, which is constantly getting added too.

For me, their quality assurance visit (instead of Ofsted) was such a supportive and positive process.

I know some childminders have some issue with Tiney’s response time for in-app queries, but I know this is something tiney is aware of and working on and is a result of their exponential growth and I’ve never had issue quickly getting through to someone on the phone and they are always so helpful.

Yes they take 10-12% of your earnings but in my option you are absolutely getting value from them (eg so much training, sort out your insurance etc, great community, possible career development opportunities and support whenever you need it, plus not having to deal directly with Ofsted is a bonus).

Would highly recommend tiney to anyone considering a career in childminding.

I was formerly a childminder with Tiney. They are great whole you pay your joining fee and get set up but that's where the support ends. It takes days, sometimes weeks to get a response when you need support woth anything. The invoices are wrong 90% of the time and you have to chase them. If parents refuse to pay for their contracted hours there is no support to get your money.
They change the terms and conditions you have signed when they decide to change their business model or fee structure which you must sign even when you don't want to because of the personal financial loss.
Their staff are badly trained and make mistakes on invoicing, funding and the advice they give to both the childminders and parents who call with queries. There are also not enough staff for the workload.
They have some wonderful childminders on the books but as a company they are absolutely one to avoid.
If I could give no stars then I would.

The support is amazing and friendly via phone and email, with quick responses to any queries. Training is very well done in small achievable chunks and very engaging. Lots of reading on the app but doable in small amounts of time available throughout your day. There is so much information available on the app.