TinLeg Avis 332

It was very easy to purchase for my trip. Different options are provided and I just needed to choose what is the best for my needs.

Very easy to work with. I had questions before I purchased and the customer service representative I spoke with was very friendly, knowledgeable and polite.

A BAD weather day in Raleigh caused our flight to Charlotte to be cancelled so we were re-routed through London to our destination of Munich. London flight badly delayed so we missed connection to Munich... and ended up missing last train to our final destination. Submitted a claim for non-refundable first night hotel at ski resort and also hotel at Munich Airport. They did require documentation but all seemed pretty fair (IMPORTANT: Save Receipts and Email From Airline Saying Why Flight Cancelled/Delayed). Just got note that check was in the mail.

easy to enroll , great price !

I appreciate that there are many options for policies that meet personal needs. I called customer service and they were able to quickly and efficiently answer my questions. We have used this company before and are very pleased.

I enjoyed using TinLeg Travel Insurance because it allowed me to compare rates of top travel insurance companies, a real time saver.

The site was easy to navigate, easy to use, easy to read. It provided me with all the details I needed to get really good travel insurance at less than the cost of the travel website I booked my travel with.

Excellent service

Selecting travel insurance for an upcoming trip was very easy. The website was easy to navigate & each feature worked perfectly.

Very easy to navigate the site and compare options.

The lady that helped me was very knowledgeable and patient.

Ease of use, and I really liked the comparison tool.

I talked to customer service because I had questions regarding coverage for guide motor cycle ride and she check to make sure it was covered.

Plans and options that met my needs at a reasonable cost.

The price is right the coverage is great thank you very much

So easy to understand and purchase. My go to from now on!

ALL THE INFORMATION THEY GIVE COMPARING EACH POLICY. THE APPLICATION IS SHORT AND EASY.

Easy to navigate. Great choices that allowed me to purchase only what I needed. Affordable.

I wish I had read the reviews written by individuals who filed claims because I would never have purchased thia policy.
From 4/2025 there were 9 negative (1 star)reviews written and each was referencing harrassment by Tin Leg who required an inordinate amount of documentation ro prove the claim only to have Tin Leg deny the claim. Almost all of the positive reviews were about the ease with purachasing the insurance.
I have a pending claim since 12/2025 and each time I submit documents they request something more.
I received a call from Squaremouth who does business as Tin Leg offering to review my case under the Squaremouth Zero Complaint Department which is another scam. When questioned Squaremouth did not acknowledge that it was actually a dba for Tin Leg. In fact they alleged that they did not have access to the Tin Leg claim file. I received a letter from this Zero Complaint Department and now there are more documents required to pay this ligitimate claim.
We paid $5086.00 for the policy and are demanding about $17,000. for our claim. One of our travelers had received a diagnosis which prevented him from traveling and his physicin confirmed that he should not travel and that this was not a preexisting illness. ( the medical records confirmed this). Still Tin Leg refuses to pay. DO NOT PURCHASE THIS INSURANCE.

Excellent. I would recommend this service.