Tire Agent Avis 8 682

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Wpuld have been 5 if no additional fee to return the unused tpms sensors as my car doesn't use them. They are unused and was an option to buy when I was purchasing the wheels. But come mounting they... Voir plus

Noté 5 sur 5 étoiles

Super fast delivery mind blown ordered at 8:40 pm delivered next morning 9:15 Wait what that never happens!!! Definitely have told multiple friends about them Extremely happy they get mounte... Voir plus

Noté 5 sur 5 étoiles

The website is easy to navigate with the ability to compare products and purchase what I needed with only a few clicks. Order updates via email worked well to keep me informed of where my purchase wa... Voir plus

Noté 5 sur 5 étoiles

Placed my order and was shipped the very next day, received the tires 3 days later and no headaches, waiting around or anything. Fast and reliable, will definitely be using them again when I need tire... Voir plus

À propos de l'entreprise

  1. Magasin de pneus
  2. Magasin de roues

Écrit par l'entreprise

Tire Agent was founded with the belief that everyone should be able to afford the tires and wheels they need. Our customers deserve excellent customer service and convenient delivery - saving them time and the hassle of in-store shopping. We are an authorized retailer carrying all the name brand tires and wheels you know and trust. We offer multiple payment plans including 0% financing and no money down options. Shipping is free and fast with the most comprehensive road hazard protection available online for up to 2 years.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

9 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I have never had a worse experience

I have never had a worse experience. I ordered the size of tires and rims that they told me to for my car (16). When they get here at the tires are a size bigger than the rims. It takes over 24 hours for them to get me the labels to return the tires as they won’t send out the new ones until they are returned. I get them returned and get the 16 that they told me would fit my car. Upon going to get them mounted and balanced it turns out that they will not fit my car and that I need 15. Almost a month later they are still telling me that these should fit my car even if searching by vin it says 15 is needed. I now have $1400 in product that will not fit my vehicle and they are doing absolutely nothing about it. When I reached out and that’s a no that my car needs 15 yet their website says 16 they fix the website but are still doing nothing to correct what I have been sent. I still need tires and rims on my car.

I have emailed and tried to call the respondent twice and no return call yet.

25 mars 2026
Avis spontané
Logo de Tire Agent

Réponse : Tire Agent

Hi Jaclyn,

Thank you for bringing this to our attention, and I'm sorry to hear about what happened to your order.

I'd love to look into how I can further assist you. I reached out to you by phone, but was unsuccessful and was routed to your voicemail. I also sent you an email to get your best callback time, and will wait for your response.

Please give me a call at 833-847-3463 at your most convenient time. I look forward to hearing from you.

Thank you.


Marianne Cadion
Customer Experience Supervisor
Tire Agent

Noté 5 sur 5 étoiles

Website was easy to use

Website was easy to use, I ordered some Goodyear A/Ts at 11pm and they were delivered by 1pm THE NEXT DAY. I couldn’t believe it, great experience for me.

1 avril 2026
Avis spontané
Noté 3 sur 5 étoiles

The ordering process was fairly…

The ordering process was fairly straightforward; however, I need to raise a serious concern regarding the delivery service used.

The tires were not delivered to the correct address, nor were they placed at my door as expected. Instead, they were left three buildings away in a common area without any notification or confirmation of delivery location.

As a result, it took me three days to locate the items. During that time, based on guidance from your customer service representative, I was preparing to contact law enforcement to report the tires as stolen due to their missing status.

This situation reflects a significant breakdown in delivery handling and creates unnecessary risk and inconvenience for your customers. I request that this issue be reviewed and addressed to prevent similar occurrences moving forward.

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I received my order quickly!!

I received my order quickly, and its everything I wanted. I can't wait to put them on my new truck!!! The pay off in 90 days is the best part!!!! The sooner you pay the better!!!!

11 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

aweful

aweful! overseas assistance with no capability of connecting you with somebody who can help. They read from Books and are not trained

at the bottom of my review it says unsolicited review which is untrue. I tried to give a bad review and it took me to their website so I gave a good review and it took me to trust pilot where I was able to give an authentic review. The reason you see no bad reviews is because all the bad reviews go directly to them to review and the good reviews go here.

10 avril 2026
Avis spontané
Logo de Tire Agent

Réponse : Tire Agent

Hi Jason,

I'm sorry to hear about your experience, and thank you for taking the time to speak with me today.

As discussed, I'll look into how I can further assist you. Your feedback is valuable, and our TrustPilot reviews are genuine, as you'll see that we have several non-5-star rated reviews, and I'm personally responding to them.

I look forward to speaking with you again to give you an update.

Thank you.


Marianne Cadion
Customer Experience Supervisor
Tire Agent

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus