TK Maxx Avis 

I bought an electric shaver and it isn't working properly; I went to return it, but the store manager refused. My advice to everyone is to steer clear of this TK Maxx store in Carrickmines. Today, September 25, 2026, at 12:00 PM.

Security beckon with hand gesture for my return back to shop - T.K.Maxx till staff hadn't taken off security alarm device on purchase. I returned to the till desk staff with my till receipt proof and the security male following stood close by, but till staff didn't take responsibility and endeavour to take off the T.K.Maxx alarm device stuck on box and didn't act concerned by such adsurd delay put upon me. Unsatisfactory customer service that afternoon was without apology.

Love shopping in tk maxx very nice staff great produce got servered by Irene today

They wouldn't let a kid buy a kids toy because it had a plastic knife in it I'm tje tx maxx in newtownards shopping centre

Stephens green shopping centre blonde woman with messy hair listening to my conversations and being so rude. Will never return

The staff in the Killarney store are arrogant, unprofessional and unhelpful, I would never again darken their doors

Sligo location; a bit smaller store but a nice offering. Staff is pleasant and they keep the store fairly tidy.

the staff arent the best. I was not well communicated with

UK bad online order experience
I did an online order and accidentally used and old address (my bad). I've called in roughly 15 min and been told I can't cancel the order or change the delivery address although the status said preparing and clearly wasn't ready or dispatched. Hence I need to travel hours to pick up my order from a post office IF I am lucky and it gets redirected. Will never order again honestly.

You only need to see how bad the online website is . This will save you from wasting your time heading to the store to be disappointed

The quality got very bad, expensive items break really fast, the service became slower, quality lower. The price introduced for bags that rip very easily is shameful. Shopped for over 10 years and used to be much happier with everything.

Ever since the new CEO took over, the prices have gone up, the rewards have disappeared, the CEO has earned a massive salary hike, and the shareholders are very happy with their new increase in profits.

TK Maxx used to have nice rewards. These days they offer you a chance at a competition, or something so plastic, it's not worth having. In addition, when they offer you some products, you have to download the app or give your email address to the company which is giving it. In other words, it's just a ruse to get your email so that they can market to you.

I have now lost two rewards (and many more) because their rewards are just not having.

Another thing, their prices are now more expensive than the cost of the original item. When I queried that, they told me that it now had to be imported from the UK, and therefore there were customs duties. That may well be true, but I would then prefer to buy from the original brand owners rather than TK Maxx. Check your prices before you buy.

Thankfully, I will have access to much better stores in the future because I'm moving, and although another TK Maxx store will be close by, I have decided to remove my custom from the company. I don't like being treated like a fool.

I used to shop to TJ Maxx in the States, and it was a very different cup of teea to what TK Maxx is here. Thanks, but no thanks.

I am highly annoyed by the TK Maxx Dublin policy of charging 15 cents for a paper bag under the guise of "environmental grounds."
​If TK Maxx actually cared about the environment, the bag would be plain or carry an eco-message. Instead, it is covered in the TK Maxx logo—likely using non-biodegradable synthetic inks. I am effectively being charged to walk around and provide free advertising for a multi-million euro company.
​Charging 15c for a paper bag is scandalous and feels like a blatant profit-making exercise disguised as sustainability. If I’m paying for the bag, it’s my property—give me a bag without your logo on it.

I had fantastic service today from Gavin in the Drogheda store. So polite and so professional and went above and beyond in customer service for me.

I was blown away at how great the customer service was at TK Maxx Dublin. Not only did I find a suit for under eur100 that far surpassed the quality available on nearby Grafton Street for eur1000 but...

...when I found myself without my phone to pay for it there and then... the staff went above and beyond to make sure I got my (now favourite) suit!

I was stuck needing to get fitted out for an important meeting and left fully suited and booted, primed and ready for it with a smile on my face.

Thanks to everyone at TK Maxx: yet again saving the day!!

I don't usually leave reviews, but the service I’ve received lately has been so outstanding that I just had to share. I’ve been into TK Maxx Killarney a few times now and it’s always top-notch, truly above and beyond. It’s such a pleasure to shop somewhere where the staff genuinely care.

I’d love to give a special shout-out to Sonya on the first floor. She is absolutely brilliant. She’s been so patient every time I’ve visited, always answering my questions and showing me exactly where everything is.

She has helped me a few times in the fitting rooms as well, and I really appreciated her honest opinion on the outfits. It’s so refreshing to have someone give genuine advice rather than just a sales pitch. What I love most is how she points out bits I hadn’t even thought of buying. She has a real eye for what suits a customer and I’ve walked out with some amazing finds thanks to her help. Every visit has been a 10/10 experience and I’ll definitely be back again soon!

Oh am I fuming with TK Maxx , never ever again will I spend a cent with this store, of all Christmas seasons past , Christmas 2025 I wanted absolutely nothing to go wrong, but it could not have been worse, firstly my mom passed on Dec 11th , and I just wanted this Christmas week to go ahead as mom and I planned ,
I said at the dinner table I will buy the best Christmas crackers I could find this year , last year's ones were good, not great ,cracker fillers were decent and the jokes and questions, you would for sure laugh , they were about €10/€12 , but then in Killarney's TK Maxx this year I see a box of 6 very stylish looking Crackers for €19/€20 and immediately of course one would think these must be exceptional at this price, so I bought about 5 boxes , Christmas day at the dinner table what a complete disaster, disappointment and disbelief that a supposed to be a very reputable well known store TK Maxx actually had the cheek to litterly rob customers of hard earned money on such absolute RUBBISH ! so basically for a cheap nail cutters , that actually would not cut paper I paid €19 for and half of them would not even snap or crack ! oh my god what's the world coming to , never ever again will I set foot into this store , be WARNED !! people complain about Temu but I actually have had great experience, but TK Maxx !! I won't waste my time writing any more , bring back Argos , yes I have just read more bad reviews here and honestly if I could give no star I would ...

Today I visited the TK Maxx store in Killarney with my husband and young child. While using the fitting rooms, I felt extremely uncomfortable due to the behaviour of a staff member.
She counted my items, which I understand is store policy, but then repeatedly went through my clothes without explanation and stopped me again when I was leaving the fitting room to go to the till.
At no point did she clearly explain what the issue was, and the situation made me feel as though I was being treated with suspicion. This was especially upsetting as I am currently pregnant.
I have shopped in TK Maxx many times before and have never experienced anything like this, which made the situation particularly surprising and distressing.
I understand loss prevention procedures, but they should be carried out with clear communication and basic respect. Unfortunately, this experience left me feeling stressed and uncomfortable, and I decided not to make a purchase.
I hope this feedback can be used to improve customer service and staff training in the future.

received delivery on time, products were great gifts for christmas. thank you

Terrible experience at TK Maxx Killarney. The cosmetic bag I wanted had a price tag in pounds instead of euros — which is against Irish law. When I asked for help, the manager was rude and refused to check the price, then charged me €6 more than the same item in another colour.

Staff rolled their eyes, sighed, and looked at me disrespectfully. As a woman wearing a hijab, I felt discriminated against and humiliated. No one apologized. I overpaid and left feeling very upset. TK Maxx should train their staff and fix this behaviour immediately.