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Lisez les avis des autres

Noté 1 sur 5 étoiles

Let's be very clear here, this is a scam site. You will not get anything. Do not make any bank transfers to these/this people. There is a second website where present this fraud sales in Very s... Voir plus

Noté 1 sur 5 étoiles

Less than 1 star.... order placed 31st July #14471 money taken...NOT DELIVERED NO RESPONSE - NO CONTACT DETAILS ANDREW JOHN BEARD DIRECTOR DOES NOT TAKE RESPONSIBILITY ONLY YOUR MONEY Doubt i... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Scam,...stay away. Customer service does not exist, just generic email response. Money wasted. Alarm bell should have rung when they claim to be q sister company to best ecig. Order #13607]... Voir plus

Noté 5 sur 5 étoiles

After ordering on the 14th Oct then reading the reviews here, I thought I wasn't going to receive anything. However took delivery on the 19th Oct. Nice NET liquids supplied. Excellent service.

À propos de l'entreprise

  1. Fabricant de produits alimentaires

Écrit par l'entreprise

World class Tobacco E-liquids for Vaping. Best quality, Flavours and Price in the UK.


Coordonnées de contact

2,0

Bas

TrustScore 2 sur 5

26 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

THIS IS A SCAM Fraudulent Website

Let's be very clear here, this is a scam site. You will not get anything. Do not make any bank transfers to these/this people.

There is a second website where present this fraud sales in Very similar way

The reviews that say waiting a while are

Please trust 🙏 me

1 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I recently placed an order with…

I recently placed an order with [tobacco Vap ] for e-cigarette liquid, specifically requesting the "Pip" flavour, which I was excited to try based on their product description. Unfortunately, my experience with this company has been extremely disappointing, and I feel compelled to share my honest feedback.

Firstly, instead of receiving the Pip flavour I ordered, I was sent completely different flavours that I did not request or want. The flavours I received were something along the lines of "salt" or other unappealing options that were nowhere near what I had selected. This is not only frustrating but also shows a lack of attention to detail and professionalism on their part.

Secondly, the quality of the liquids I received was subpar. The flavours were unpleasant, and the overall experience was far from what I expected from an e-cigarette liquid supplier. It felt like I had been sent low-quality or mismatched products, which raises concerns about the company's standards and reliability.

To make matters worse, the lack of communication and customer service from the company has been appalling. There was no explanation for the mix-up, and attempting to reach out to them for a resolution has been like talking to a brick wall. Their unresponsiveness and disregard for customer satisfaction make me question whether this company is legitimate or simply a scam.

Overall, my experience with tobaccoVap has been highly unsatisfactory. From the incorrect order to the poor-quality products and terrible customer service, I cannot recommend this company to anyone. If you're looking for a reliable and professional e-cigarette liquid supplier, I suggest looking elsewhere. Save yourself the hassle and disappointment—this company is not worth your time or money.

1 février 2025
Avis spontané
Noté 1 sur 5 étoiles

I would prefer 0 stars

I would prefer 0 stars. Crooks. They target international customers by taking their money and not sending anything, because they think they can't touch them. What to say after August 22nd 2023, order #13105. No contact, no tracking number, no info on sending the items, no response to any contact. And then they say they are not crooks. Yes you are, big time. People, stay away

24 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

How come your company is linked to…

How come your company is linked to Vapeiq and my order 17511 never got sent to me even tough it's now been 10 days

I hope they are not blaming it on you I shall revoke this if you are not connected to them.
They never respond to any email

18 octobre 2024
Avis spontané
Noté 3 sur 5 étoiles

I really do hate leaving negative…

Update I did recive my order as of yesterday Around 3-4 weeks later. Still not sure if I will order again unless seller can improve reliability off postage.

Liquids are very good for the money.

I really do hate leaving negative reviews but I feel as if I have no choice.

I ordered £60 worth of liquids and nic on the 15th September and have not recived it. Usually they take a few extra days as I think they prepare after order but this takes the biscuit.

Whats a shame is for the money their liquids are extenely good I've had Virginias from here that match drakes. I've reccomended them and have still not recived my order

I will say the first couple of orders were fine no issues, but something not right here. I have emailed and emailed and emailed and have not recived a reply.

You seriously need to work on your customer service and can't just not reply to customers.

Shame because liquids are fantastic value!

15 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Less than 1 star...no delivery no contact

Less than 1 star.... order placed 31st July #14471 money taken...NOT DELIVERED

NO RESPONSE - NO CONTACT DETAILS
ANDREW JOHN BEARD DIRECTOR DOES NOT TAKE RESPONSIBILITY ONLY YOUR MONEY

Doubt if there will be any response from this but I cannot find anyway to contact, no social media presence , LinkedIn, etc, so clearly hiding.....
Money I can't afford has been taken....
No good at all.....

31 juillet 2024
Avis spontané
Logo de Tobacco Vape

Réponse de Tobacco Vape

Hello Vanessa, first of all if you check your account this shows as SHIPPED. This means the order has been shipped! Now, we deal with hundreds of orders per week and very rarely do we have any orders go awol, but it can happen. You can see all our 5* reviews by going here:
https://tobacco-vape.co.uk/customer-vape-reviews/

We will have this order a full resend for you straight after the bank holiday.
This is our sister website and yes you have ordered off our other websites too without any issues.
Have a fantastic Bank Holiday

Noté 4 sur 5 étoiles

#14291 #14226

I think people expect products next day, which is not going to happen. Chill out it does turn up,tracking is not great but the vape liquid is!!! THANKS GUYS N’ GALS keep up the good work!!

13 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Very suspicious

Very suspicious. Ordered for the first time from the new website. Order says shipped on 13th but more than a week on, nothing delivered. Tried to contact using the form on the website but got nowhere. I'm sure this is a reincarnation of bestcigeliquid, which I never had any issues with. Not sure what's going on with this one.

Update in response to their reply:
It may be so that your website is not a reincarnation of bestcigeliquid but the fact the matter is that you took over £30 and delivered nothing. Order #14272.

20 juin 2024
Avis spontané
Logo de Tobacco Vape

Réponse de Tobacco Vape

Hello Rofikul Shahin, sometimes orders can take a little time to be delivered via RM, this is out of our control. And tobacco-vape is not a reincarnation of Bestecigliquid that we had for over 10 years, our other website is. Thank you

Noté 1 sur 5 étoiles

Scam,...stay away.

Scam,...stay away.

Customer service does not exist, just generic email response.
Money wasted.
Alarm bell should have rung when they claim to be q sister company to best ecig.
Order #13607] (January 9, 2024)

Nothing, no confirmation of a complete order, no tracking number.

Stay away!!!

31 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Scam!!!!

Scam!!!!! Ordered on December 8th Order #13451 and have received NOTHING! Sent emails and only ever received an automated response! Sent emails to their apparent sister websites and the emails don’t send.. apparently they don’t exist. This website now has my money and I have nothing to show for it! AVOID 100%

8 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

For what it's worth I got the ordered e…

For what it's worth I got the ordered e juice too. I ordered it Mon and it came Fri. I even made a mistake ordering and said number 26 not 25. So I was surprised to get an email the very next day saying they will amend it.

9 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

5 day turn around with no problems!

After ordering on the 14th Oct then reading the reviews here, I thought I wasn't going to receive anything. However took delivery on the 19th Oct. Nice NET liquids supplied. Excellent service.

19 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

1 star is too much !

Placed order back on 6th September, and still nothing has been delivered. No response to emails, chat messages or anything ! Only response was through Trustpilot and that was " they are looking into it"
You take payment then put items in an envelope and post ! Is it really that difficult? If it's not happening, then issue a refund. Neither has happened Just taken my money and then washed their hands of it. Shocking and disgraceful!

13 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

Same company as bestcigliquid run by…

Same company as bestcigliquid run by Andy Beard. Fantastic juice but unfortunately customer service is nonexistent. 2 weeks and still no juice. No reply to emails, no response to onsite messages. Exact same products in different sections of website but with different prices. Very very disappointed.

20 août 2022
Avis spontané
Logo de Tobacco Vape

Réponse de Tobacco Vape

Hello Barry Amy here. If your order has not shown up there is obviously an issue with its delivery. Yes this is ran by BCL so pop along onto the BCL website and use the contact form to fly us an email as it seems we have an issue with the email server on the tobacco-vape.co.uk site and needs looking into.

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