Tomorrowland Avis 

Things have changed somewhat since the last time, 3 years ago.
I am a die hard fan, I love tomorrow and been there already more than 10 years in a row but this years it was all a little less.
Much much more people on the site, very crowded a lot of times.As I am a foodie I tried a lot of different food and it all tasted not as good as always. It was still good but it seemed that they payed not as much attention to it as before.
The lineup for me personally was also not that impressive as other years. I went 3 days divided on 2 weekends and I never had a day that I said, wauwww what a lineup.
I understand that the last 2 years were difficult financially but for me it showed that everything was less as before.
But already look forward to next year, giving them for sure the benefit of the doubt! Still is the best festival in the world!

Tomorrowland een festival wat veel anders is dan andere festivals ik kan maar 1 woord omschrijven over deze festival GEWELDIG! 😍🤩

Hallo TML,
i am writing this here comment on trustpilot as it is my last desparate hope for help. Since you do not have a phone number and it is now 3 weeks since I wrote you an email, but have not received a reply yet. I need approx. 3000 € on the two TML tickets and it has been a nightmare to get hold of you !! Problems with payment links, airline tickets and TML bracelets. and all this I would avoid by buying a complete package. the festival is in under 2 weeks and I am still not in goal. Then one of you will not call me soon, or get my many emails resolved. my phone number + 45 21 44 23 29 / lmh.privathotmail.com

I bought a speaker, stickers and a bag from the Tomorrowland store, as much as I luv the items I got stung with a £47 bill for duty charges coming into England which they did not warn me of, be careful if you don’t want an extra 50 pound charge.

In 2020 tickets aangekocht, nu dat het festival eindelijk kan doorgaan dacht ik er ineens aan dat ik verhuisd ben en mijn adres moet wijzigen ivm de bracelet die thuis word opgestuurd. Mail gestuurd hierover, krijg ik als antwoord dat dit mogelijk was tot 25/03. Nergens heb ik hierover een mail ontvangen (ook niet in spam), terwijl hun beweren van wel. Dus vraag ik of dat ze dit alsnog kunnen doen, niet mogelijk krijg ik als antwoord. Bracelets worden pas eind Juni verzonden, dus ik zie niet in waarom ze mijn adres niet willen/kunnen aanpassen! Geen service vind ik dit!!!

The worst customer service and refund policy ever! They don't want to refund the amount what I paid for the ticket, they try to find excuses and to be honest I am really dissapointed as I went to the festival and the whole atmosphear was amazing, but when it comes to customer service and refunding they are simply rubbish!!! Unfortunately I can't give minus rating, but if could that would be a huge minus five star!!!!

I must say that Tomorrowland is literally the best festival on Planet Earth, I really feel bad that it couldn't happen last year because of Covid. But I really miss that music and craziness.