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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic communication with this company. Rheb in customer services and was able to help with my query and resolve the matter. I received the wrong size and was offered a replacement free of charge.... Voir plus

Noté 4 sur 5 étoiles

Rheb @ Tom Ralph did his very best to get me the shirts that I purchased and finally received even though it was short one shirt at the end of the day I got 3 VN shirts to wear once it warms up again... Voir plus

Noté 1 sur 5 étoiles

Ordered xl shirts in all of the colors. Normally I do research on online companies before I order, but I didn't for this one. I sent an email requesting an exchange, but after reading all of these rev... Voir plus

Noté 1 sur 5 étoiles

Very poor quality of clothes in their shirt compared to how much they cost. The online ads which influenced my purchase is highly misleading. I'm sure they are getting these shirts for dimes and selli... Voir plus

2,8

Moyen

TrustScore 3 sur 5

228 avis

5 étoiles
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1 étoile

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2,8

Tous les avis

(228)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I ordered 2 shirts from Tom Ralph $70…

I ordered 2 shirts from Tom Ralph $70 dollars worth of shirts They did not fit and I requested a return and refund the same day that I received the shirts

The company’s support team refuses to answer my emails and requests for a refund

15 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

The fabric is terrible

The fabric is terrible, size is two sizes off, all labels taken off, material is not what you see online, very cheap material.
Do yourself a favour save your time and money. I would not recommend using them and give them less than a one star rating.

6 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Worst customer service ever

Worst customer service ever. Shirts are smaller, way smaller! When reached out to customer. Are to return, they never respond. Worst chinese company ever! Never ever purchase from them!

25 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Ordered one shirt

Ordered one shirt. It took a long time to come in. Felt really weird, because all the tags were cut out of the shirt. There were no tags for size, brand or care instructions.

4 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Absolute joke of a company

Absolute joke of a company. I paid for goods, was sent the wrong size and they will not refund my money. Do not order anything from this company as they do not care about anything!!

23 mars 2024
Avis spontané
Noté 4 sur 5 étoiles

Pleasantly surprised at the quality

I was a little apprehensive to order clothing online from a vendor I didn't know, but I was pleasantly surprised at the quality of the Davante T-Shirt material and the fit. I had a question concerning an issue with one of the T-shiirts, which was addressed and resolved promptly. I will be ordering more in the near future.

15 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Purchased two shirts (XXL)

Purchased two shirts (XXL). Received them about 3 weeks from purchase date. The shirts were the size of a normal medium size. Emailed the company for a return and refund. Emailed a second time. Finally received a response giving the return policy but not instructions. Emailed again and received a response that they would refund 50% of my purchase. Emailed again requesting a full refund only to get a response that I could return the shirts back to China at my expense. After checking, I discovered that it would cost me about the same cost as I paid for one shirt! I was also informed that it would take about 30 days for them to process the refund and if it met their satisfaction, they would issue a refund. But if I did not receive the refund in about 10 days to contact them again. Finally after becoming exhausted with the ordeal, I settled on receiving a refund of 50%.
Every thing about this experience is just wrong and extremely poor company policies and product! Shame on Tom Ralph Company. I would never recommend this company!

17 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Utterly rubbish

Utterly rubbish, bad material, bad hardware, bad construction. Much worse than photographs.

Trying not to give a refund. Scam store, avoid it.

2 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

After placing an order for 3 shirts and…

After placing an order for 3 shirts and receiving them, I discovered I ordered the wrong size. I also realized I didn’t have my order number. After contacting Tomralf they sent me the info I needed and my replacement shirts are on there way. What great service!!! Way to go Tomralf!!!

30 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Would leave less than one star if…

Would leave less than one star if possible. Shirt too small even though ordered the correct size, have sent messages to request return via FB messenger, email and enquiry page on website. No response to any message for almost 2 weeks. Suspect I’ll not get a reply now. DO NOT BUY, WISH I HAD SEEN THE REVIEWS PRIOR TO PURCHASE.

30 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Tom Ralph total scam!

Item was shipped from china with all tags cut out. So no idea what kind of shirts they are. They were all extrmemely small. When I emailed to complain, they said send it back, but their policy states it has to have tags, and oh I have to pay to have it shipped back to China. Total scam. I have filed complaints with the ag office in my state.

15 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

DO NOT BUY THESE PRODUCTS

DO NOT BUY THESE PRODUCTS. This is a total scam company. It says in their items that you can return them. Sure if you want to return them to China and spend more than the shirts are worth. The quality is terrible there a share, as as anything, and they are just poor quality do not buy them. This is totally a scam company.

13 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Shipped me 3 golf shirts in which I…

Shipped me 3 golf shirts in which I ordered XL
I get the shirts the size tag is cut off and a label stuck to the plastic says xl and the shirt is actually minumum medium at best
Very deceptive to pull that off

29 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Not a good experience !!!!!

Saw this company on instagram. Shirts they were advertising looked good. So I ordered. Waited ages for them to arrive. The material was thinner than I expected. My husband didn’t like them so I’ve tried to make a return. They have not even acknowledged my email. There is no paperwork sent to return any items. I expect you wouldn’t get your money back even if you did return. The customer service is poor. BE CAREFUL. I DO NOT RECOMMEND THIS COMPANY.
Wish I had reviewed this company before I ordered. Lesson learnt.

28 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Have been trying to exchange a few…

Have been trying to exchange a few shirts as they were not the right size. Customer support has been less than responsive. I got one email back saying that they had received my message and would get back to me. 3 weeks later..no response, no resolution. I would not recommend buying anything from this company.

27 mars 2024
Avis spontané

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