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Le retrait a été converti deux fois à leur propre taux et j'ai reçu 68 pour cent de ce qu'affichait la caisse.

Deposited 50 quid and played for a bit. My account shows the money was added but theres no entry for it in the history. Makes it impossible to track what actually happened.

Missing a 50 pound withdrawal from couple of days ago. Its not in my transaction list even though the money left my bank. Very frustrating.

The deposit limit I set said it was active immediately but clearly wasnt. Lost another 150 before I realized the restriction hadnt actually kicked in. Support eventually fixed it but by then the damage was done.

The date filter on my account history shows Friday as Saturday. Only noticed because I was checking my bets before playing again. Pretty confusing.

Chatted with support for ages and they just gave me a canned answer unrelated to my problem. Chat window closed right after like the issue never happened.

Tried to get support on a Sunday afternoon, queue was massive. Got through eventually but by then I'd wasted most of my afternoon waiting around.

Sent 100 via card and it left my bank but my playing balance shows zero. Nobody in support could tell me where the deposit went or when it would appear.

Got logged out mid session twice in one afternoon. Had to enter my password again both times which is annoying when you're in the middle of playing.

Claimed the cashback bonus and it arrived 18 pounds short. The system showed one amount in my activity log and another in the actual balance. Support said everything was working as intended tbh.

Playing a bonus round last week and the game froze mid-spin. When I reloaded everything the round had finished but I didnt get the money from it. Live chat was no help at all.

Cashed out 300 and expected one transfer. Instead received three different deposits over ten days. Would have been nice to know that beforehand.

Tried to get help via live chat on a Friday night and there were 23 people ahead of me. By the time someone responded an hour later I'd already sorted it myself.

Couple of days ago I hit a bonus feature and the whole thing locked up halfway through. After I refreshed it showed completed but the winnings never appeared in my account. They claim everything worked fine.

The site said my payout would arrive in 1 to 2 business days. That was two weeks ago. Every time I contact them they give me a different timeline and honestly Im tired of checking my account.

The account statement is missing an entire transaction from the 15th. I know for certain I played that day because I remember losing money.

Cashback showed 25 euros pending, then disappeared from my account balance couple of days later. Live chat said it was never actually approved.

Just tried to cash out and they want my ID documents. I already sent these in last month when I first joined. Why am I uploading the same paperwork twice.