Topdealsmax Avis 77

Trying to return my E writer , but no help whatsoever . Please can you organise this .

I ordered 2 Astrobupy telescopes total bill $227.97 Order # TOPUS518990. No written instructions, just pictures to figure out how to put it together.

Quality is sub par, cannot find how to contact them to request a full refund and return the telescopes.

Looking through the lens to find the moon is blurry and hard to locate anything else in the sky. So disappointed.

Purchased a car camera. Item arrived with missing parts. Returned item to with authorization. Request refund including photo copies of item and postage. Given excuse as diffulty with processing credit card refunds three times now. When informed Company I was reporting them to Facebook management, they now have stopped responding. Buyers beware. This is a scam Chinese company with fake front marketing company doing business on Facebook. Now Trying to get assistance from Facebook. Next Reporting to BBB and FTC.

I have to agree with all other reviewers. I generally check out Trustpilot before I buy anything, why I didn’t this time is a mystery and I regret that. This company is not responsive, charge too much, even with all their discounts & email appeals.

Do not order from this company!! The quality of their products is horrible. I have requested a refund several times and they respond asking for pictures. I’ve sent pictures 4 times. Obviously they are not going to give me a refund.

Scammers they sell you expensive stuff and wrong size and never response you

I bought a nottiepad. No English instruction. No worth of money. No refund link 😔

Bought a Soundbar, absolutely no good. Trying to return but no response to my requests.
Any advice about getting a refund?
DO NOT USE.
Who do I report this fraudulent company to?

Order #TOPUS54592. Paid Top Deals Max $166.77 debit card 12/10/24for 2 pair binocular. Product received, but inferior quality. The issues are- 1) the optics are misaligned; the images don't line up. 2)The binoculars have high chromatic aberration; with high contrast, you see a rainbow at the edge. 3) The focal point is imperfect; there are no chrisp details. In summary, optically the binoculars are of poor quality.
1/7 I emailed support@customer-star, provided photos and a complete explanation of the problem. I wanted to return the unused binoculars for a full refund.
re: Ticket# 138930, 139141,147121. Every time I emailed about a refund, they email me a new Ticket Number.
1/20/25 I filed a complaint with the US Federal Trade Commission against TopDealsMax for failing to refund $166.77 for 2 pairs of optically poor quality binoculars.

Warning! The way the product looks and the description is complete opposite! The quality is equal to TEMU, but TEMU is a better company to deal with. I requested a return immediately when the package delivered and got push back. Finally they agreed to let me return, but I had to pay the return fee. If you do not know the expense and headache shipping to China. Save yourself grief and use another supplier!!

What a cheap binocular/camera combo!! The battery stays charged for one photo and it doesn’t zoom in at all!! False advertising for sure. $160 wasted!!

I ordered some headphones from them a few days ago and never received a confirmation number or invoice showing anything I ordered. I tried calling there customer service and emailing address for support and nothing. I got scammed out of $90.00. Very disappointing.

This company uses a link to a fake review site that placed the sticker vacuum I purchased above all the reputable brands. Stupid me. Product is unusable without major modifications. Do not purchase anything. It’s a Chinese company pretending to be reputable. It also uses another name of TopDealSaving.

Bought a metal detected, and what a piece of rubbish, never seen anything like it in my life proper scammers should be closed down that site and need reporting . Better going to pound shop .

Scam site. Claims a 4.8 Trustpilot rating, yet here I am with their first review. Uses fake rating sites with fake reviews to link you to their site. False claims about their products using images and logos of reputable sources, just a total scam across the board.