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TopDog Travel Insurance Avis 

1 447
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thank you for ur quote it was quick and easy I put our health conditions and I waited and u came up with a really good quote so thank you very much

Noté 5 sur 5 étoiles

Renewal is always easy with Top Dog and having purchased the additional Platinum cover which included Coronavirus cover we were able to travel to Dubai confidently. Having talked to others at our ho... Voir plus

Noté 5 sur 5 étoiles

I needed to extend my insurance & sent a request to do so, I didn’t have to wait long for a response & after answering a few questions my request was granted & replacement documents sent via email . R... Voir plus

Noté 5 sur 5 étoiles

Errol made the process simple and friendly. He was efficient and effective. The process is, as always, long winded and frustrating but Errol was chatty and helpful. When it is a renewal “no change t... Voir plus

À propos de l'entreprise

  1. Compagnie d'assurance voyage
  2. aussi dans
  3. Agence d'assurance
  4. Compagnie d'assurance

À propos de TopDog Travel Insurance

Écrit par l'entreprise

Our travel insurance is designed to protect you from those unexpected situations, either before or during your holiday. We offer you peace of mind with cover for unforeseen expenses including medical emergencies, lost luggage, delays and cancellations.
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Écrit par l'entreprise


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,7

Tous les avis

(1 447)

94 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

accident in turkey

After an accident in Turkey my wife ended up in hospital . There were a lot of difficulties due to language and very expensive phone calls but the problems were overcome and expenses paid in full. I can only say to have a good phone and i pad if possible. I have took another policy with the same company and hope i can travel this year.

30 juin 2021
Noté 2 sur 5 étoiles

YOUR WEBSITE DIDN'T WORK PROPERLY IN…

YOUR WEBSITE DIDN'T WORK PROPERLY THEREFORE IN ORDER TO GET A QUOTATION I HAD TO CONTACT YOU BY PHONE.LENGTHY WAIT AND AN EVEN LONGER DISCUSSION TO ARRIVE AT A POLICY. HAD RECOMMENDED YOU TO A FRIEND WHO EXPERIENCED THE SAME PROBLEM AND GAVE UP TRYING TO DEAL WITH YOU.

29 juin 2021
Logo de TopDog Travel Insurance

Réponse de TopDog Travel Insurance

Hi Stephen,

Thank you for taking the time to leave us a review, my name is Edie and I am a member of the TopDog Insurance team.

I'm sorry to hear about your experience with us and I would like to look into why this was for you. Could you please email me directly at responses@tifgroup.co.uk with your full name, DOB, postcode and reference number.

Kind Regards,
Edie

Noté 3 sur 5 étoiles

It was certainly easy to buy online and…

It was certainly easy to buy online and I am pleased with the product, as I have always been in the past...
The only problem this time is that I never received any paperwork....just a thank you for your purchase....
I would love to have the paperwork PLEASE!!!

25 juin 2021
Noté 1 sur 5 étoiles

Getting worried

I purchased multi trip insurance with Top Dog a couple of days ago. They have taken my money straight away but have sent no documents. I have tried using the contact form but to date haven't received any reply. Reading the reviews on here I am now thinking this is a rogue company and am worried about what would happen if I needed to make any claims. Considering cancelling as am within 14 days cooling-off period.

23 juin 2021
Avis spontané
Logo de TopDog Travel Insurance

Réponse de TopDog Travel Insurance

Hi Wendy,

Thank you for taking the time to leave us a review, my name is Edie and I am a member of the TopDog Insurance team.

I'm sorry to hear that you haven't received your policy documents, sometimes they can end up in your spam/junk folder. Could you please email me directly at responses@tifgroup.co.uk with your full name, DOB, postcode, email address and reference number, and I'll get them resent to you.

Kind Regards,
Edie

Noté 2 sur 5 étoiles

Bit disappointed I had to move my…

Bit disappointed I had to move my holiday last year to this and this year to next. Top dog wanted to charge me to do this the second time. Under the circumstances of the pandemic I think it’s a little unreasonable.

20 mai 2021
Avis spontané
Logo de TopDog Travel Insurance

Réponse de TopDog Travel Insurance

Hi Lisa,

Thank you for taking the time to leave us a review, my name is Edie and I am a member of the TopDog Insurance team.

I'm sorry to hear about your experience with us and would like to look into why the price has increased for your policy. Could you please email me directly at responses@tifgroup.co.uk with your full name, DOB, postcode and reference number.

Kind Regards,
Edie

Noté 5 sur 5 étoiles

Value for money travel insurance

Fortunately, we have not had to make a claim at any time. TopDog Insurance offers us everything we need in terms of cover at a very competitive price each year. There are plenty of options to choose from and any minor health issues are dealt with suitably.

27 avril 2021
Noté 3 sur 5 étoiles

So far only had a quote and a policy

So far only had a quote and a policy. Acid test will come of I have to make s claim.
Cant comment further at this stage.
Fed up of being asked my cookie preferences at every page lately.
My preferences won't change, so why not just remember them?

26 avril 2021
Noté 5 sur 5 étoiles

Overview

I've been with top dog a number of years very pleased with them having come to my aid when I had a minor issue when on holiday in the US a few years ago. I would have no issue with recommending them

13 avril 2021
Noté 1 sur 5 étoiles

I took out insurance and paid for the…

I took out insurance and paid for the extra cover for covid .... jet 2 have cancelled my holiday and the insurance will only refund 50% of the premium paid . Disgusting service we can’t go through no fault of
Our own and u keep half our money !!! Never will I use ur firm again

27 février 2021
Avis spontané

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