Topex Hat Avis 

20
TrustScore 3.5 sur 5

3,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

Écrit par l'entreprise

TOP-EX was born from my need for outdoor hats that truly fit my XXXL head. With 30 years of experience in hat design and outdoor adventure, I knew this could change. Our mission, “TOP-EX: King of Fit. Leader in Performance.”, embodies our promise: to craft performance headwear that merges advanced fabrics with size-inclusive design, delivering reliable fit and protection - especially for larger heads and all-weather adventures.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

20 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 57 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(20)

20 avis reçus au cours des 12 derniers mois

Écrire un avis

Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Not recommended

Questionable customer service making me think I'd been scammed; in one long-awaited reply referred to myself as 'my dear' ! Told cap was sent, it didn't arrive. Told it had been lost and another was sent. It eventually arrived approximately 10 weeks after original order. I wouldn't really recommend the cap either considering the price. Never again .. be warned !

5 février 2026
Avis spontané
Noté 5 sur 5 étoiles

The perfect beanie for mountain lovers

This Merino wool beanie is perfect for the snow; it's incredibly warm and breathable. The best part is the special inner lining that prevents hair frizz and static. It stays comfortable all day without itching, even during intense mountain hikes. Highly recommended for anyone who wants to stay cozy while keeping their hair perfect!"

12 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Topex review

I own several products from this brand and they have all been spectacular, with excellent performance and quality stitching. I definitely recommend them.

23 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I recently picked up a running cap

I recently picked up a running cap. It’s super lightweight and breathable, which makes a huge difference on longer runs. Even in warmer weather, it keeps me cool and comfortable without feeling heavy or trapping heat. The fit is perfect too — snug enough to stay in place, but not tight or restrictive.

I also love the clean, simple design. The white colour looks great with any running outfit and hasn’t shown signs of wear even after multiple washes.

Overall, it’s a small upgrade that’s made a big difference to my runs. Definitely recommend to anyone looking for a comfortable, stylish, and reliable running

22 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I love my hat :)

I recently received the DryKnit Waterproof Fleece Lined Thermal Beanie Hat in Orange (M/L), and it’s been fantastic. It’s super warm, really comfortable, and perfect for cold weather.

I wore it while climbing Snowdon this winter, and it kept me warm even in strong winds. The fleece lining is soft and cosy, and the waterproof outer handled damp conditions really well.

Since then, I’ve worn it regularly for dog walks and hiking trips, and it’s become a winter essential. Great fit, great warmth, and very reliable — highly recommended!

- Ruby :)

5 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

I never received the Items I ordered

02/08/2026. So far I have not received either of the two hats I ordered.

8 février 2026
Logo de Topex Hat

Réponse de Topex Hat

Hi, James
These are your two packages, which were signed for on February 4th.
2026-02-04 09:16
Peabody, Delivered, Door/Yard. For Delivery Issues & Tracking Support, Contact GOFO at +1 949 688-6032 or cs@mail.gofoexpress.com
2026-02-04 09:16
Peabody, Delivered, Door/Yard. For Delivery Issues & Tracking Support, Contact GOFO at +1 949 688-6032 or cs@mail.gofoexpress.com
I understand how you feel, but please don't slander us.

Noté 1 sur 5 étoiles

Purchased items were never received

Purchased items were never received. Unable to track.

8 février 2026
Logo de Topex Hat

Réponse de Topex Hat

Hi, Betty
The package showed an incorrect address, but we have already resent it. We apologize for the inconvenience.
2026-02-05 21:09:21
Seattle, WA 98125, Attempted Delivery: Invalid Address. Not a valid destination. The package is undeliverable and schedule to redelivery. Redelivery is Scheduled on February 8, 2026

Noté 5 sur 5 étoiles

Easy to order

Easy to order. We bought it for our brother in-law. He really thought it was a great hat. Also made well.

28 janvier 2026
Noté 5 sur 5 étoiles

Love my hats!

I have now had two jars from TOP-EX and love them both! They arrived timely with food communication. The quality was great and they keep my head nice and warm when hiking. Trendy and practical.

1 février 2026
Avis spontané
Logo de Topex Hat

Réponse de Topex Hat

Thanks so much!
Wish it can bring you joy.

Noté 1 sur 5 étoiles

I don’t have the hat yet and no notice…

I don’t have the hat yet and no notice of when I will!

31 janvier 2026
Logo de Topex Hat

Réponse de Topex Hat

Hello, This is your logistics tracking information. We apologize for the inconvenience caused.
2026-02-01 13:32
CHICAGO IL DISTRIBUTION CENTER, US, Departed USPS Regional Facility -> Your item departed our USPS facility in CHICAGO IL DISTRIBUTION CENTER on February 1, 2026 at 1:32 pm. The item is currently in transit to the destination.

Noté 3 sur 5 étoiles

They threw the package over the fence…

They threw the package over the fence an left it on the grass didn't bring it to the door

29 janvier 2026
Logo de Topex Hat

Réponse de Topex Hat

Hi, Bentley.
We apologize for the unpleasant experience.
This is a problem with the courier company, and we will urge them to improve.
Have a nice day!

Noté 5 sur 5 étoiles

Gorro invierno con hueco para coleta

Me compré el gorrito con hueco para la coleta y con el pompon que se puede quitar, para cuándo quiero llevar la capucha ,lo he usado a -7° y me mantuvo mi cabeza y orejas muy protegida y abrigada . Estoy encantada

22 janvier 2026
Logo de Topex Hat

Réponse de Topex Hat

Thank you for your kind words. We hope our hats bring you joy.

Noté 5 sur 5 étoiles

Got a cute ponytail cap that is vented…

Got a cute ponytail cap that is vented so I don’t overheat in the AZ summers. Works great. Good quality, fast delivery. Very pleased.

21 octobre 2025
Avis spontané
Logo de Topex Hat

Réponse de Topex Hat

Thank you for your affirmation, we will continue to work hard.

Noté 1 sur 5 étoiles

I never received the item

I never received the item. They sent a tracking code but when i tried tracking there was no movement. It only stayed in “Label Created” for almost a week now. This is a scam.

29 janvier 2026
Logo de Topex Hat

Réponse de Topex Hat

Hello, we apologize for the logistics issue.

We checked the latest logistics information for you (2026-01-29 13:43:00 John F Kennedy Airport - United States, Arrived at Import Airport).

Because the nearest warehouse to you did not have this item in stock, it was shipped from another warehouse, which caused the slow delivery. We apologize for the unpleasant experience, but please rest assured that we will compensate you once you receive the goods. Please do not misunderstand us.

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