Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

One start only because you have to put a star to write a review. Went to return stuff to the Stevenage branch Stevenage branch tills were down so couldn't return stuff Lilly tried to be helpful wit... Voir plus

Noté 5 sur 5 étoiles

We were very impressed with Tom, at the Uckfield Branch, for his knowledge and advice. After taking a few days to decide on our designs, despite being closer to another branch, we returned to Uckfie... Voir plus

Noté 5 sur 5 étoiles

Can't fault the staff at the Worthing Branch, thought they were amazing. Completely professional, put us at ease with their friendliness and had plenty of advice that wasn't pushy or selling. More exp... Voir plus

Noté 5 sur 5 étoiles

We recently bought tiles from the Saltash branch near Plymouth. May I just say how highly I recommend topstiles products and even more impressed by the team in Saltash store, always cheerful, very kno... Voir plus

4,1

Bien

TrustScore 4 sur 5

55 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,1

Tous les avis

(55)

5 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent knowledgeable and friendly staff

We were very impressed with Tom, at the Uckfield Branch, for his knowledge and advice. After taking a few days to decide on our designs, despite being closer to another branch, we returned to Uckfield because of the service he had provided before. He was not actually working, but Sarah, the branch manager and Rob.

What a great team, well done one and all 👏👏👏

29 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

An impromptu visit to Topp Tiles the…

An impromptu visit to Topp Tiles the other day. Ended up buying some coloured silicone. I was served by Ahmed, who was very helpful and supportive in the advising on colour matches. Ahmed was professional and understood my needs very well. I would recommend visiting Topp Tiles in Brentford. A team that knows their product very well.

7 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Letchworth store

Letchworth store
I needed some tiles that where out of stock the chap went out of his way to get them for the next day and also offered lots of advice he was very helpful

5 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

The Northallerton tops tiles store

The Northallerton tops tiles store have been amazing such good customer service so helpful and when I needed my tiles quickly they sorted it for me with no fuss. The delivery was cancelled due to the van breaking down the store were quick to sort it out and it was delivered same day just 5hrs later. The tiles look amazing in the en-suite. 10/10 well done to the staff the customer service is just amazing.

29 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Shoreham branch appear not to answer telephones!

I ordered some tiles and the process was simple and easy. Three days later I received a message to call them (Shoreham by sea branch) and on the seventh time of calling I got an answer! They ask me to call as my tiles were in stock. Had the message said they were in stock, I could have had them 7 telephone calls earlier and a day sooner!

27 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Ordered a trim online on clearance…

Ordered a trim online on clearance (£2.99) for a small job. A staff from Watford branch gave me shiny one instead of the brushed one on my order (Not on clearance) Didn`t even realize at all as can`t see properly on online pictures and wasn`t really important for the job too.
Later just needed 40cm more so ordered another one and went to pick up few days later.
Of course correct item this time but they wanted me to pay the full price (£21,99) even though they knew its not my fault that been given the wrong one in first place.
I have asked why do I need to pay the mistake of your staff, managers smile gone straight away. They said with trade discount they can only do £11,99.
I had to pay that to finish the job on the day but they didn`t get the real reason behind the problem and this review!
Why do you asking someone to pay more for something caused by your staff and showing the face like "it is what it is"

25 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing service 10/10

Had new hard wood flooring installed throughout my home.. Required underlay and wooden panelling as it’s an old building. Amazing job from start to finish. In store were helpful, informative and helped me make the right choice on my budget. When it came to the fit, everything was perfect. Lovely guy (Adam guscott) worked amazingly well, super polite and stuck to schedule. Can’t recommend these guys highly enough. Such a breath of fresh air 👏👏👏

10 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Jack and Peter were at the Old Shorham…

Jack and Peter were at the Old Shorham Road outlet amd were great. Enthusiastic, polite, helpful and not over the top. We spoke to Jack more than Peter who managed to be charming without being sickly which is a rare attribute these days.

7 novembre 2022
Avis spontané

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