In hoesty i have had the worst experience with this company but having just dealt with Qyaam Clark, he was very helpful and if all he said is correct, ill be happy at last. He was very clear and very... Voir plus
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Lisez les avis des autres
A seamless renewal process from start to finish with Darren C. He was transparent throughout, kept me informed at every stage, and never resorted to a hard sell. Instead, he took the time to secure th... Voir plus
After months of emails and phone calls to TE regarding arrears and having no explanation we decided to make a formal complaint. The following day we received a call from Laura Monsellato, Customer Com... Voir plus
Qyaam Clark was a lovely assistant & answered my questions clearly & professionally. This was the perfect aid & I will be happy to ask for their advice again. I would recommend Qyaam to anyone struggl... Voir plus
À propos de l'entreprise
À propos de TotalEnergies Gas & Power (UK only)
Écrit par l'entreprise
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Coordonnées de contact
Royaume-Uni
- 08002761014
- totalgp.com
4,8
Excellent
9 k avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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great experience with assistance/ help of "Kauthar Kamaldien"
29 mai 2026
Avis spontané
Excellent customer service from Shameeg…
Shameeg was extremely helpful and clarified my numerous issues with TotalEnergies and the issues which have arisen due to energy switching
29 mai 2026
Avis spontané
Thank you Christine was very helpful…
Thank you Christine was very helpful today when submitting the electric readings, also checked for me to see if there was an existing gas account!
28 mai 2026
Avis spontané
Thank You Elliot Great Customer Service!
Elliot was really great in terms of his communication being very proactive, accommodating and providing great customer service.
He provided a great solution for the club, assisted in looking at a number of different options and was very amenable. Highly recommended!
28 mai 2026
Avis spontané
Brett was extremely helpful .
28 mai 2026
Avis spontané
Sweetness is an absolute credit to…
Sweetness is an absolute credit to Total Energies, very positive and calming nature, happy to help and provide next steps for resolution.
28 mai 2026
Avis spontané
Quick response
Web chat was easy to use but didn't provide the required options, was taken up by a web agent who did a great job, prompt and polite dealing with the issue.
28 mai 2026
Avis spontané
Qyaam Clark has been a huge help today.
27 mai 2026
Avis spontané
Qyaam Clark
Qyaam Clark, was very quick to respond to my query and the information was very helpful.
27 mai 2026
Avis spontané
Helpful Webchat assistant
The Webchat assistant, Qyaam Clark, led me patiently to successfully carry out my task to arrange for no further meter readings by supplying me with a dedicated phone link. Thank you
27 mai 2026
Avis spontané
Reassurance
Someone has been contacting Total under my details pretending to be me to obtain information, Qyaam Clark has recognised this and has been so helpful and responsive to rectify this problem and has responded to me with urgency giving me peace of mind the matter has been dealt with and will continue to be monitored by Qyaam Clark. So polite and reactive.
27 mai 2026
Avis spontané
Account queries
The customer care representative, Qyaam Clark, was very helpful and was able to answer all my questions.
26 mai 2026
Avis spontané
Really polite and helpful quickly…
Really polite and helpful quickly sorted out my problem with no issues. Didnt have to wait online for ages the chat is very quick and you can speak to a real person whom was very helpful
26 mai 2026
Avis spontané
Great service answered query quickly
22 mai 2026
Avis spontané
Shameeg on WebChat was excellent
Shameeg on WebChat was polite, professional and extremely helpful
22 mai 2026
Avis spontané
Qyaam Ckark has made my query journey…
Qyaam Ckark has made my query journey easy, shared valuable information that helped me understand how to resolve the issue that one of our energy accounts has.
I am happy about the customer service provided!
22 mai 2026
Avis spontané
Qyaam Clark very sweet very helpful…
Qyaam Clark very sweet very helpful thanks
21 mai 2026
Avis spontané
Great Service
Qyaam Clark help me with a billing query. Was a few accounts to deal with, but Qyaam was fast, helpful and friendly!
21 mai 2026
Avis spontané
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