Total Pest Control Avis 

149
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jemma was so brilliant, can't thank her enough! She was so knowledgeable and understanding and took extra care for our dogs (who she was wonderful with!). She did a thorough search of around the prope... Voir plus

Noté 5 sur 5 étoiles

TPC sent Joe Mac to sort me out when I had an unexpected rat problem!! He was absolutely amazing. Rat issue totally sorted and future proofing advice given. Joe was fantastic and I am very grateful fo... Voir plus

Noté 5 sur 5 étoiles

Tony is amazing...what a gent and so full of knowledge! We have a reoccurring rat problem at my aunts and so have had pest control out previously, but they just tend to put poison down for a few visit... Voir plus

Noté 5 sur 5 étoiles

I can’t speak highly enough about Frosts. Their level of service was amazing. Taking a call on a Bank Holiday Monday, they attended promptly first thing the following morning. I found the member... Voir plus

À propos de l'entreprise

  1. Service d'extermination des nuisibles
  2. Service de contrôle des oiseaux

À propos de Total Pest Control

Écrit par l'entreprise

Total Pest Control have over 30 years experience in all types of commercial and domestic pest control. We protect against pests such as birds, rodents crawling insects, as well as offering routine pest prevention visits. VISIT OUR WEBSITE

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

149 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,7

Tous les avis

(149)

21 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

I wouldn’t use them again

I had to really chase to get the technicians to visit and I found customer services unfriendly and unhelpful.

16 décembre 2024
Logo de Total Pest Control

Réponse de Total Pest Control

Hi Alex, thank you for sharing your feedback. I am sorry to hear about your experience and I apologise for any inconvenience caused. I understand how frustrating it must have been to feel like you had to chase for a visit and encounter unhelpful customer service.

This is certainly not the standard we strive for, and I will be addressing your concerns with our team to ensure that we improve our communication and responsiveness moving forward. If you would like to discuss your experience further or if there’s anything we can do to make things right, please don’t hesitate to contact me at simon@totalpestcontrol.co.uk

Simon Cleaver
Operations Manager

Noté 5 sur 5 étoiles

Our local technician

Our local technician, Shawn, is excellent. He always checks in with us to see if we have any particular problems, but on the whole keeps our premises vermin free.

19 novembre 2024
Noté 5 sur 5 étoiles

Contacted these guys for a mice issue.

Contacted these guys for a mice issue.
I spoke to the office a number of times and they were friendly and helpful.
Their technician Karl inspected the kitchen, put down traps etc and then once all clear sealed up the entry point. He returned to inspect the area a number of times and was always punctual, friendly and helpful. He always explained what he was doing, and why, and the next steps.
Thanks to Karl and the team for managing the issue and preventing the mice getting in (they did a better job than our cat!).

21 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Professional, friendly and prompt!

We called TPC to attend to little visitors in our loft and garage. They attended that same afternoon, Mark was extremely thorough and friendly. The following other scheduled visits he messaged me to ask when would be convenient to come round and let me know when he was on the way. Very professional and convenient service! I’m pleased to report our unwanted visitors are now gone!

8 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Disappointing Experience with Total Pest Control

I recently had a very disappointing experience with Total Pest Control during a scheduled pest inspection. On the technician’s second visit, John came to inspect the attic. However, when he placed the ladder at the opening, the full cover of the attic fell down. It was clear that this happened due to his actions, but when we asked him to put the cover back, he claimed he didn’t know how to do it and rudely insisted it wasn’t his responsibility.

His attitude was unprofessional and dismissive, which was shocking considering we had expected better service from this company. If a technician causes something to fall, surely it’s reasonable to expect them to fix it!

I wouldn’t recommend Total Pest Control based on this experience. The lack of responsibility and poor customer service were really disappointing.

13 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Nest

We called out Total Pest Control to handle a wasp nest, and they exceeded our expectations. They were punctual, professional, and friendly, and they successfully dealt with the issue on the first visit. I highly recommend Total Pest Control for any pest-related issues!

2 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

We were very pleased with the way that Daz and the installers gave a very professional service, from beginning to end. Huge thanks. Tony + Cath.

22 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

I wish soha contractors were like the…

I wish soha contractors were like the man who did my house for bed bugs he not only was kind and respectful he was also reassuring that it's nothing disgusting or bad but it's his respect alot of soha contractors should act the same way

31 mai 2024
Avis spontané

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