Total Sheds Avis 

213
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered an 8x8 composite shed in May. It arrived a couple of weeks later. The quality of the component parts is very good and the precision of each of the panels is excellent making assembly straig... Voir plus

Noté 5 sur 5 étoiles

Total Sheds fabulous service, easy to order from EBay, delivered & installed on exact day and timeframe they advised. Chris & Vinny built & installed our new shed & have done a great job. Very nice &... Voir plus

Noté 5 sur 5 étoiles

Ordered an 18x8 shed from B&Q on the Tuesday and what a shock it arrived 2 days later. Shed arrived in good condition no damage found, very easy to assemble, liked the flexibility of the design... Voir plus

Noté 1 sur 5 étoiles

Avoid, you are reading this you have be warned. Appaling I would never buy a shed from here again, shed arrived then roof arrived 3 days later, contacted customer service not interested at all, shed q... Voir plus

À propos de l'entreprise

  1. Jardinerie

Écrit par l'entreprise

Total Sheds provide quality garden buildings made to measure to your requirements. Fitting service available!


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

213 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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3,8

Tous les avis

(213)

38 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great shed

Great shed, great service, great price.
Really surprised at the quality and build of my new shed, I've bought a few over time but this one is far better.
Easy to order, communication with company straight away from start.
Chris was really helpful and fitted in no time at all, didn't need to do anything.
This company is spot on.

2 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Great shed

Excellent service and good quality 10 x 6ft shed, also we had the shed built for us by Chris who did a great job.

27 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

The shed arrived wet and mouldy

The shed arrived wet and mouldy. We were told to put it up and it would dry out. After unloading the pallets we saw how bad it was and complained. It took lots of calls and emails but eventually it was collected and swapped a week later. The new shed still had some mould and mildew but less so we put it up. Lots of panels were not square or had holes in them. It was one of the cheapest sheds we found online and now we know why. Sheds.co.uk blamed total sheds.uk and visa versa. Very unprofessional.

28 novembre 2024
Avis spontané
Logo de Total Sheds

Réponse de Total Sheds

Thank you for taking the time to share your experience, and we are sorry to hear about the issues you encountered.

We are sorry that the initial delivery arrived in a wet and mouldy condition and that this caused understandable concern. Timber products should always be supplied in a suitable condition for storage and assembly, and any concerns of this nature should be addressed promptly through the appropriate warranty and support process.

We are pleased to hear that a replacement was eventually arranged, although we regret that the resolution process required multiple calls and emails and took longer than expected. That is not the standard of service we aim to provide.

We are also sorry to hear that the replacement still presented issues such as minor mould, panel alignment concerns, and manufacturing defects. Any such faults should be assessed and addressed through formal reporting with supporting photographs so that they can be properly investigated.

Regarding your comments about communication between parties, we appreciate how frustrating it is when responsibility appears unclear. Where multiple retailers or platforms are involved, it is important that the original point of sale coordinates the support process, and we are sorry that this was not handled smoothly in your case.

We regret that your overall experience has led you to this conclusion and appreciate you sharing your feedback, which will be taken into account as part of ongoing improvements.

Noté 5 sur 5 étoiles

Total Sheds - Top Business

A great shed at a great price with free delivery and installation. Excellent communication from the business exactly when promised. The installers arrived when expected and did a very good job. Highly recommended.

5 février 2025
Avis spontané
Noté 5 sur 5 étoiles

A1 First Class

Nice and easy to order and plenty of choice, quick delivery with good communication.

Product is brilliant, really well made and easy to put together with all fixings etc provided.

All round a fantastic experience and I would have no trouble recommending them for sheds etc.

Many many thanks

3 février 2025
Avis spontané
Noté 5 sur 5 étoiles

After waiting 13 weeks from a reputable…

After waiting 13 weeks from a reputable company, who messed me about making excuse after excuse requarding my shed, I got my money back and ordered the shed from total sheds,
Absolutely no problem at all the shed arrived on the date quoted and installed within the hour, absolutely delighted, with the service they provided, 5***** from me

28 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

excellent service

Just had a shed delivered and erected, I am very impressed with the quality and the speed of erection, all done on the day as booked. I thoroughly recommend this company.

22 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant Shed Build.

We were having a 10 ft x 6 ft shed erected this morning. Chris turned up well on time at 8.30am and basically got to work immediately. He was a big, amiable, lad from Dudley and how on earth he managed to move around the massive sections of solid wood on his own l will never know! He had the whole shed built, with glass windows, in just over an hour - and still had a big smile on his face after all his hard work, what a grafter!! I would wholeheartedly recommend Chris if you are looking for a top class professional to erect a wooden building. Oh, and the quality of the shed is top notch top!!

16 janvier 2025
Avis spontané
Noté 4 sur 5 étoiles

The fitter

The fitter, Vin , made every effort to put the shed together despite being single handed.
He was accomadating and hardworking.

6 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Happy customer

Very happy with the installation of my shed, the builder Vin did an excellent job of constructing it, very friendly chap and professional in his job.

16 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Total sheds

Had to unload lorry as they sent a lorry that could not unload the pallet. No user guide for large sheds lots of split wood and pieces you have to cut to size yourself

28 juin 2024
Avis spontané
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Réponse de Total Sheds

Thank you for your feedback, and we are sorry to hear about the difficulties you experienced during delivery and assembly.

In some cases, larger deliveries are carried out on vehicles that require customer assistance for unloading where access or site conditions prevent the use of a tail lift. This is normally made clear at the point of order or in the delivery terms, and we are sorry if this was not fully clear in your case.

We are also sorry to hear that you felt the instructions were insufficient for your build. Larger shed kits are supplied with assembly guidance, however the installation does require a degree of site preparation and fitting as part of the construction process. Components are manufactured to standard sizes, and any trimming or adjustment should only be minimal when assembling on uneven ground or to suit installation conditions.

Regarding the condition of the timber, natural materials can occasionally include knots or minor splits, but significant damage or unusable parts should always be reported so they can be reviewed under warranty with supporting photographs.

We regret that your experience did not meet expectations and appreciate you taking the time to share your feedback.

Noté 5 sur 5 étoiles

Excellent quality shed and reasonable…

Excellent quality shed and reasonable price. Ordered over the phone with very helpful lady called Rachel. Very easy process and paid the extra cost for fitting - very much worth it and not expensive at all. Product quality is excellent. Vin delivered and installed the shed - provided an excellent service. Really helpful and respectful of my property. He was efficient and installed it in no time at all. Very happy customer. 100% recommend.

26 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Where do I start

Where do I start , the whole experience was first class , I spoke to Raj who was so polite and helpful , rang me back to confirm I will have the day and time I required. On the day for fitting Vin the fitter was first class , he put the shed up on his own and was so professional and helpful , the quality of the shed is excellent , so pleased with it and the price was for the shed the delivery and the fitting all under £500 , after seeing the sheds in B and Q etc this was so superior , great work Total Sheds would recommend to everyone , thanks Raj and Vin first class.

14 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Shed and Service

Fantastic seller, everyone I spoke with at Total Sheds was very kind and helpful. I had a couple of hiccups re delivery and these were swiftly sorted. Total Sheds went above and beyond. My shed is brilliant, super quality and the wood is a nice light colour. I can see it has been treated. My dad got a shed a few years ago from these guys and recommended them to me also. His is still looking great too. Thanks Total Sheds!

4 juin 2024
Avis spontané
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Réponse de Total Sheds

So glad you love the sheds! Thanks for the awesome review. 😊

Noté 5 sur 5 étoiles

Great service start to finish

Great service amd communication from start to finish, came exactly when they said and Chris did a great job of building the shed in no time at all. Great quality shed.

29 mai 2024
Avis spontané
Logo de Total Sheds

Réponse de Total Sheds

So glad you're happy! Enjoy your new shed, and thank you for the kind words!

Noté 1 sur 5 étoiles

NO Reply from Total Sheds

Reply from Total Sheds

25 Apr 2024
So sorry to hear this. We aim for better and appreciate your feedback. Let's make it right. Please DM us for assistance.

That was the reply received from my bad review and took weeks and weeks to get, I sent a message and a month later nothing again...I have had to spend a lot of time and money painting to try make a shed that is made no better than making a pallet look better...split wood...all nail holes and knot holes...i bought a NEW shed, not the old crap thats been kicking about for months...

24 avril 2024
Avis spontané

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