So far customer service has been good.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The professionalism that your staff extended to me in making the loan request for me.
L'entreprise a répondu
Employees are very knowledgeable,friendly and lots of patience with customers
L'entreprise a répondu
Wonderful people to deal with great experience
L'entreprise a répondu
À propos de l'entreprise
- Établissement de crédit
- Société de crédit et de prêt automobile
- Institution financière
- Prêteur hypothécaire
- Société financière non banquière
À propos de Tower Loan - Columbus
Écrit par l'entreprise
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Coordonnées de contact
1920-11 Hwy 45 North, 39705, Columbus, MS, Etats-Unis
- 662-240-1352
4,1
Bien
9 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Tower Loan - Columbus
We greatly appreciate your positive feedback about our customer service at Tower Loan.
Tower Loan make dreams come true.
The professionalism that your staff extended to me in making the loan request for me.
13 septembre 2025
Réponse de Tower Loan - Columbus
Thank you for taking the time to share your experience. We are honored that our staff's professionalism helped make your dreams come true.
Réponse de Tower Loan - Columbus
Thank you for your positive feedback! We're pleased to hear that you found the process quick and easy. Your satisfaction is important to us, and we look forward to serving you again.
Employees are very…
Employees are very knowledgeable,friendly and lots of patience with customers
11 juin 2025
Réponse de Tower Loan - Columbus
Thank you for the 5-star rating! We're glad to hear that our team's knowledge and patience made a positive impression on you. Your feedback is greatly appreciated.
Réponse de Tower Loan - Columbus
We're glad to hear you had a great experience and found our team wonderful to deal with. Your positive feedback is much appreciated. Thank you for choosing us!
Réponse de Tower Loan - Columbus
Thank you for the positive rating! We're glad to hear that you feel supported by our services. We strive to assist our customers in the best way possible. Your feedback is greatly appreciated.
Management very unprofessional
I had done business with this company for several loans over the last few years. Never missed a payment or been late. I needed to get a small loan to pay my property taxes on time. While I was waiting one of the employees was on the phone trying to get a customer to come in and make a payment. They had this customer on speaker phone so that everybody could hear. He made it clear that he received his money on the 20th of the month and would be in then. They kept putting pressure on this man to come in and pay to keep from being reported as late. He kept telling them that when he got his check, he would be in. This went on and on until they convinced him to increase the amount of his loan to get his current one up to date. Then they ask me for proof of income and said that I could go to my bank and get a print out. Now I have done business with them for over 5 years and have a credit score of 730. I told them never mind, if I had to drive to the bank, I would get it there. I also told them that I didn't like the way they did business. A couple of weeks later, I got a letter that a loan request had been refused because I was unable to verify income. These people are a joke.
14 février 2025
Avis spontané
Réponse de Tower Loan - Columbus
We're sorry to hear about your recent experience. We value all our customers and their privacy, and we apologize if this was not reflected during your visit. We also understand the inconvenience you faced regarding income verification. We're continually working on improving our services and your feedback is crucial in this process. Thank you for sharing your concerns.
Friendly staff
8 mars 2025
Réponse de Tower Loan - Columbus
Thank you so much for the kind words and review. We aim to provide the best customer service possible.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.