Hello from the GARNERMED Research Team regarding a research project we conducted involving consumer loan companies and customer-facing representatives in Alabama. We wanted to specifically... Voir plus
L'entreprise a répondu
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Hello from the GARNERMED Research Team regarding a research project we conducted involving consumer loan companies and customer-facing representatives in Alabama. We wanted to specifically... Voir plus
L'entreprise a répondu
What made my experience great was the staff. They go above and beyond to help in anyway possible. Great customer service.
L'entreprise a répondu
The employees were so nice and helpful.
L'entreprise a répondu
Fantastic. Very polite and respectful talked like we were old friends and the service was fantastic would recommend to everyone.
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Écrit par l'entreprise

About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!1230 S Eufaula Ave, 36027, Eufaula, AL, Etats-Unis
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Réponse de Tower Loan - Eufaula

Réponse de Tower Loan - Eufaula
Hello from the GARNERMED Research Team regarding a research project we conducted involving consumer loan companies and customer-facing representatives in Alabama.
We wanted to specifically recognize a Savannah at the Eufaula location for her performance during our inquiry. She handled a very extensive series of questions regarding the loan process and demonstrated strong knowledge of the information she was authorized to discuss.
These questions were based on credit reporting, application requirements, alternative resolution, repayment terms and loan insurance. She answered all questions promptly and in full detail. These only question she had to put us on hold for was where to go so our team could leave a review!!
We’re documenting representatives who perform particularly well during these inquiries, and we wanted the company to be aware that her interaction stood out positively in our project.
We also wanted to make sure Savannah receives recognition internally for the way she handled our call.
Thank you for your time, and please pass along our appreciation to Ms. Savannah for her performance during our inquiry. She demonstrated strong knowledge of the information she was authorized to discuss and we were extremely impressed!!!🤩

Réponse de Tower Loan - Eufaula
Fantastic. Very polite and respectful talked like we were old friends and the service was fantastic would recommend to everyone.

Réponse de Tower Loan - Eufaula

Réponse de Tower Loan - Eufaula
What made my experience great was the staff. They go above and beyond to help in anyway possible. Great customer service.

Réponse de Tower Loan - Eufaula
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