Everyone was polite and patient with me as well as amongst themselves. They explained everything in detail and did not force any additional services on me that I did not need or want. Only the ones re... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Getting a loan is stressful enough without any added hassle. I appreciate Bryce for making me feel comfortable while applying for the loan. His energy was great over the phone and in person. Carol was... Voir plus
L'entreprise a répondu
Every few months I recieve an unsolicited loan check in the mail from Tower Loan. If I CHOSE I can deposit it directly into my bank, at which time it becomes a loan, which I make monthly payments on.... Voir plus
L'entreprise a répondu
Entire staff there is courtesy and willing to help the customer at every chance, I will recommend to this branch to friends. Example how customer service suppose to be.
L'entreprise a répondu
À propos de l'entreprise
- Établissement de crédit
- aussi dans
- Institution financière
- Prêteur hypothécaire
- Société de crédit et de prêt automobile
- Société financière non banquière
À propos de Tower Loan - Phenix City
Écrit par l'entreprise
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Coordonnées de contact
1703 14Th Street, 36867, Phenix City, AL, Etats-Unis
- 334-664-9330
4,6
Excellent
30 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Nice and easy to talk with
11 septembre 2026
Réponse de Tower Loan - Phenix City
We are glad to hear our team made the process nice and easy. Thank you for sharing your experience with Tower Loan.
Réponse de Tower Loan - Phenix City
We are ecstatic to hear you experienced courteous service at Tower Loan. Your feedback is truly appreciated.
Réponse de Tower Loan - Phenix City
We are delighted to hear your kind words about our team at Tower Loan. Their dedication means everything to us.
Excellent customer service
23 juillet 2026
Réponse de Tower Loan - Phenix City
Thank you for your wonderful feedback, Patrick. We are glad our customer service met your expectations at Tower Loan.
Great Customer Service!!!
3 juillet 2026
Réponse de Tower Loan - Phenix City
Thank you for taking the time to share your experience. We are glad our customer service met your expectations, Annette!
Everyone was polite and patient!
Everyone was polite and patient with me as well as amongst themselves. They explained everything in detail and did not force any additional services on me that I did not need or want. Only the ones required. I was provided different repayment options and a start date that benefited me the most.
24 juin 2026
Réponse de Tower Loan - Phenix City
We are grateful for your kind feedback, Kimberly. We are pleased your repayment options and experience met your needs.
the polite professional service…
the polite professional service presented by the staff at Tower Loans.
10 juin 2026
Réponse de Tower Loan - Phenix City
We are glad to hear our staff provided polite, professional service. Tower Loan appreciates your kind feedback, Teresa.
Easy to work with
Easy to work with. Very fast approval process and everything ready to sign when I arrived.
9 mai 2026
Réponse de Tower Loan - Phenix City
Thank you for taking the time to share your experience. We appreciate your feedback about our approval process.
Entire staff there is courtesy and…
Entire staff there is courtesy and willing to help the customer at every chance, I will recommend to this branch to friends. Example how customer service suppose to be.
1 mai 2026
Réponse de Tower Loan - Phenix City
Thank you for recognizing our courteous staff and their dedication to helping customers. We appreciate your recommendation.
Réponse de Tower Loan - Phenix City
We are grateful for your kind words about our staff and quick service, LaShawn.
Excellent service
28 mars 2026
Réponse de Tower Loan - Phenix City
We are so glad we could assist you; we appreciate your positive feedback and your time.
Réponse de Tower Loan - Phenix City
We are thrilled to hear you find Tower Loan reliable, dependable and trustworthy. Your feedback means everything to us.
Réponse de Tower Loan - Phenix City
We are elated to hear everyone was helpful and you were treated great. We appreciate your positive feedback.
Great customer care team
Great customer care team. Quick turn around time in which you receive money in hand. Almost instant!
7 février 2026
Réponse de Tower Loan - Phenix City
Thank you immensely for highlighting our customer care team and quick service. We appreciate your positive experience with Tower Loan.
They harass you
They harass you, your relatives etc. Constantly leave threatening letters on your house saying they will sue and garnish you but never do. They violate the Fair Debt Collection practices act. Am currently seeking
an attorney to file harassment charges and filing a complaint with the Federal trade commission
1 janvier 2026
Avis spontané
Réponse de Tower Loan - Phenix City
Thank you for your wonderful feedback! We are delighted Miss Carol provided you with excellent service at Tower Loan.
The gentleman that worked my loan…
The gentleman that worked my loan request was awesome and very helpful.
21 novembre 2025
Réponse de Tower Loan - Phenix City
Thank you immensely for your kind words about our team member. We appreciate your positive feedback about your loan experience.
Getting a loan is stressful enough…
Getting a loan is stressful enough without any added hassle. I appreciate Bryce for making me feel comfortable while applying for the loan. His energy was great over the phone and in person. Carol was very nice also. The economy is so bad right now and the working class is feeling it the most. In this case I appreciate Tower loan as a helpful resource.
27 août 2025
Réponse de Tower Loan - Phenix City
We're happy to hear that you felt comfortable during the loan application process. We appreciate you recognizing our team's helpfulness and positive energy. It means a lot to us that we could be a resource for you during these challenging economic times.
I'm a new customer at Tower Loans and…
I'm a new customer at Tower Loans and Ms. Carol is my go to agent. She always goes above and beyond her call of duty. She is especially kind and has a nice smile for me. So I'm giving this Tower Loan agent her flowers cause she deserves them🌻🌼🌼🌷🪻🪻⚘️🌱🪻🌷🌷🪻🪻🌼🌼🌼🌼🌻thanks Ms.Carol for all you do.
22 août 2025
Avis spontané
Réponse de Tower Loan - Phenix City
Thank you for sharing your positive experience with Tower Loan. It's wonderful to hear that Ms. Carol has made such a positive impact with her exceptional service. We appreciate your kind words and look forward to continuing to serve you.
Carol in the Phenix City, Alabama office is the BEST!
Every few months I recieve an unsolicited loan check in the mail from Tower Loan. If I CHOSE I can deposit it directly into my bank, at which time it becomes a loan, which I make monthly payments on. Usually, it is relatively short term, ten months or so, so although the interest might be a bit better off than what I might pay for a personal loan at my bank or credit union, the fact that it is a relatively short term loan, overall, I don't have to pay back an excessive amount lot of extra money. I have had three loans from Tower and I have found the process to be extremely easy. The staff in the Phenix City, Alabama have been pleasant, courteous, and very helpful. They are attentive to my needs. From time to time I have been asked if I need additional funds, but they are never pushy about it. "We are here if you need it." Everyone there is pleasant, but I especially like Carol.
13 août 2025
Réponse de Tower Loan - Phenix City
Thank you for sharing your positive experience with Tower Loan. It's great to hear that the process has been easy and that the staff, especially in Phenix City, Alabama, have been courteous and helpful. Your feedback about the loan terms and the service provided is valuable. We appreciate your trust and look forward to continuing to meet your financial needs.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.