Never had to claim (thankfully) but never had a bad experience with them. Easy to use website for either getting a quote, looking at your account, renewing. Called them once to renew instead and had a... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Feedback Dear Jack, I just wanted to send a quick note of thanks for your help with the Public Liability insurance for our company's operatives. I’ve just left you a 5-star review via the l... Voir plus
L'entreprise a répondu
Been with thus company for a while for my company insurance. Very reasonable on price and staff are polite and know what there doing! Unlike other companies out there.
L'entreprise a répondu
Smoth Renal easily to do would give 5 stara only the price had increased not heavily enough to see if they could done better saying ive been with them 5 years
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our aim is to keep tradespeople covered against the sort of risks that could potentially stop them from trading. For insurance at trade prices - quote and buy your construction and tradesman insurance online now.
Coordonnées de contact
Mill Pool House, Mill Lane, GU7 1EY, Godalming, Royaume-Uni
- 0800 0280 380
- enquiries@tradedirectinsurance.co.uk
- tradedirectinsurance.co.uk
4,7
Excellent
239 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It was easy to set up and clear 👍
14 juin 2026
Réponse de Trade Direct Insurance
Thank you for your feedback! We’re really glad to hear you found the setup easy and clear.
helpful and quick/efficient service
6 juin 2026
Réponse de Trade Direct Insurance
Thank you for your great feedback! We’re really pleased to hear you found our service helpful and efficient.
We appreciate you taking the time to share your experience and look forward to supporting you again soon.
Online was easy and quick to setup and…
Online was easy and quick to setup and very good value for money
10 juin 2026
Réponse de Trade Direct Insurance
Thank you for your 5-star review! We're delighted to hear that you found the online setup process quick and easy, and that you feel you received great value for money.
Réponse de Trade Direct Insurance
We’re really pleased to hear you had a great experience with our service. If you ever have any questions, our team is always here to help.
Very good and bonus of having 10% off…
Very good and bonus of having 10% off at trade point but the renewal offered was £40 more than i got by not renewing and starting a new policy
29 mai 2026
Réponse de Trade Direct Insurance
Great to hear you had a positive experience and enjoyed the TradePoint discount. We appreciate you taking the time to share your feedback, and we will review this.
Very easy to follow i feel confident in…
Very easy to follow i feel confident in the coverage of the policy ive selected
5 juin 2026
Réponse de Trade Direct Insurance
Thank you for your feedback! We’re really pleased to hear you found the process easy to follow and you feel confident in your cover. If you ever have any questions, our team is always here to help.
so easy to navigate and info is clear
12 avril 2026
Réponse de Trade Direct Insurance
We appreciate you taking the time to leave feedback, and we are pleased to hear you had a straightforward experience with us.
I find Trade Direct are easy to deal…
I find Trade Direct are easy to deal with and offer very competitive rates.
2 juin 2026
Réponse de Trade Direct Insurance
Thank you for your feedback! We’re really pleased to hear you’ve found us easy to deal with and competitively priced. If there’s ever anything you need, we’re always here to help.
Réponse de Trade Direct Insurance
Thank you for taking the time to share your feedback. We are delighted that you have renewed your policy for another year.
Réponse de Trade Direct Insurance
We appreciate you taking the time to leave feedback and pleased to hear you had a great experience.
Application was very easy to complete…
Application was very easy to complete which is good for me as was doing it on my phone
26 mai 2026
Réponse de Trade Direct Insurance
Thank you for your 5 star review. We are pleased you found the process easy to complete.
They let me down
I have been a loyal customer of Trade Direct Insurance for over 20 years. Both van insurance and public liability. I have never made a claim.
Earlier this year I renewed my van insurance and included brake down cover. 2 weeks after renewing my insurance, my vans slave cylinder went and I was stranded 3 miles from home. When I phoned BD Elite (Trade Direct's breakdown supplier), they told me I wasn't covered because my van was too old, and my cover expired at the same time as my previous insurance, 3 weeks earlier. I spoke to Trade Direct and they just brushed me off.
It cost me £300 to get my van recovered, and putting it mildly I'm not happy.
I will not be renewing any insurance with Trade Direct ever, and a note to Trade Direct, please don't bother writing your customary response to this review, I'm not interested, neither was your customer care team when I phoned.
No I don't recommend, and I'll never use them again.
2 avril 2026
Avis spontané
Réponse de Trade Direct Insurance
We appreciate you taking the time to share your experience. We’re sorry it hasn’t met your expectations and are currently looking into this.
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you for your 5 star review! We are pleased that you found the process straight forward.
Réponse de Trade Direct Insurance
Thank you for taking the time to share your feedback. We are delighted that you found it quick and easy and that you were happy with your price.
Réponse de Trade Direct Insurance
Thank you for your 5 star review. We are pleased you found it easy to use.
Very easy and simple to do business…
Very easy and simple to do business with and take care of you.
1 septembre 2025
Réponse de Trade Direct Insurance
Thank you so much for taking the time to to share your feedback. We are very pleased that you were happy with the service you received.
Easy to use and not pushy sales tactics.
6 mai 2026
Réponse de Trade Direct Insurance
Thank you for your 5 star review! We are delighted you were happy with the sales team.
Réponse de Trade Direct Insurance
Thank you for your patience while we looked into this. We’ve reviewed the details and our team has now reached out directly to help resolve this for you. If you need further assistance, please feel free to reply to our email or call us.
Easy to renew liability insurance and…
Easy to renew liability insurance and great prices. Keep it up 👍
5 mai 2026
Réponse de Trade Direct Insurance
Thank you for taking the time to share your feedback. We are pleased to hear that you found it easy to renew and were happy with your price. Thanks again.
Réponse de Trade Direct Insurance
Thank you for your 5 star review! We are pleased that you are happy with the service you received.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.