Never had to claim (thankfully) but never had a bad experience with them. Easy to use website for either getting a quote, looking at your account, renewing. Called them once to renew instead and had a... Voir plus
L'entreprise a répondu
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Feedback Dear Jack, I just wanted to send a quick note of thanks for your help with the Public Liability insurance for our company's operatives. I’ve just left you a 5-star review via the l... Voir plus
L'entreprise a répondu
Been with thus company for a while for my company insurance. Very reasonable on price and staff are polite and know what there doing! Unlike other companies out there.
L'entreprise a répondu
Smoth Renal easily to do would give 5 stara only the price had increased not heavily enough to see if they could done better saying ive been with them 5 years
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our aim is to keep tradespeople covered against the sort of risks that could potentially stop them from trading. For insurance at trade prices - quote and buy your construction and tradesman insurance online now.
Coordonnées de contact
Mill Pool House, Mill Lane, GU7 1EY, Godalming, Royaume-Uni
- 0800 0280 380
- enquiries@tradedirectinsurance.co.uk
- tradedirectinsurance.co.uk
4,7
Excellent
239 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Trade Direct Insurance
Thank you for your 5* review! We’re really pleased to hear your renewal was easy and that you had a great experience. If you ever need anything else, we’re always here to help.
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you for your 5* review! We’re really glad to hear you had a great experience with us. Providing fast, friendly and reliable service is exactly what we aim for, so it’s great to know we delivered.
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you so much for your 5* review!
We’re really pleased to hear you found our service great and cost‑effective - that means a lot to us.
We truly appreciate the recommendation and are always here if you need anything in the future!
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you for your great review!
We’re really glad to hear you found our service easy and efficient, and it’s amazing to know you’d recommend us.
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you so much for your loyal support over the years! We’re really pleased to hear that you’ve found our renewal process easy, our pricing competitive, and that everything continues to work exactly as promised.
Your feedback means a lot to us, and we’re grateful to have you as a long‑standing customer. If you ever need anything, we’re always here to help!
Kind regards,
Trade Direct Insurance
I found the online service so easy to…
I found the online service so easy to use i all I need at great value
21 janvier 2026
Réponse de Trade Direct Insurance
Thank you for your 5-star review! We’re delighted to hear you had a great experience with us. We really appreciate you taking the time to share your feedback.
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you so much for your feedback! Your experience means a lot to us, and we’re always here if you need any further support.
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
We appreciate your feedback! It’s great to know you found the process quick and easy. Thanks for choosing Trade Direct Insurance.
Kind regards,
Trade Direct Insurance
Be careful on them.
Be careful on them.
After an accident they didn't pay anything.
They pay £400 for week.
Over 14 days out of work they give you £800
Even if you brak or burn yours hands
Very bad experience with them
I'm for sure don't stay with them longer
No thank for them.
23 janvier 2026
Avis spontané
Réponse de Trade Direct Insurance
Thank you for your review. We’re sorry to hear that your experience hasn’t met expectations. Our team is currently looking into this, and we’ll be in touch directly if we need more information.
Always very good service
20 janvier 2026
Réponse de Trade Direct Insurance
Thank you so much for your feedback! Your experience means a lot to us, and we’re always here if you need any further support.
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
We appreciate your feedback! It’s great to know you found the process smooth and easy. Thanks for choosing us!
Kind regards,
Trade Direct Insurance
faste frendli
18 janvier 2026
Réponse de Trade Direct Insurance
Thank you so much for your feedback! Your experience means a lot to us, and we’re always here if you need any further support.
Kind regards,
Trade Direct Insurance
Good assistance
18 janvier 2026
Réponse de Trade Direct Insurance
Thank you for your 5-star review! We’re delighted to hear you had a great experience with us. We really appreciate you taking the time to share your feedback.
Brilliant no problems at all.Renewed…
Brilliant no problems at all.Renewed immediately.Thank
10 janvier 2026
Réponse de Trade Direct Insurance
Thank you for your great review! We're really pleased to hear everything went smoothly and that you were able to renew your policy immediately without any issues.
Kind regards,
Trade Direct Insurance
Easy to Arrange, Exactly What I Needed
I’ve just taken out public liability insurance for my new mobile automotive locksmith business and I’m very pleased with the cover provided.
The policy was easy to arrange, clearly explained, and includes everything I need to trade with confidence. As a sole trader starting out, it’s reassuring to have proper insurance in place without any hassle.
I’d happily recommend this insurer to other tradespeople looking for straightforward and reliable cover.
14 janvier 2026
Réponse de Trade Direct Insurance
Thank you so much for sharing your experience, and congratulations on starting your new mobile automotive locksmith business! We're really pleased to hear that arranging your public liability insurance was easy, and our cover gives you the confidence you need as you get up and running.
Your recommendation means a lot to us! If you ever need support or have any questions as your business grows, we’re always here to help. Wishing you every success in your new venture!
Kind regards,
Trade Direct Insurance
No nonsense trade policy
Ease of completion got exactly what I asked for and great service many thanks
14 janvier 2026
Réponse de Trade Direct Insurance
Thank you for your great review! We're really pleased to hear that our no‑nonsense trade policy made everything straightforward and that you received exactly what you needed. It’s fantastic to know the process was easy and the service met your expectations.
Thanks for choosing us, we’re always here if you need anything in future!
Kind regards,
Trade Direct Insurance
Public liability insurance
Very easy to arrange, the most competitive priced product and a cashback offer as well.
24 décembre 2025
Réponse de Trade Direct Insurance
Thank you for your review! It's great to hear that you found everything easy to arrange and that our product offered great value for money.
We really appreciate you taking the time to share your experience, and we’re always here if you need anything in the future!
Kind regards,
Trade Direct Insurance
easy to renew policy online
easy to renew policy online, very quick and straightforward
9 janvier 2026
Réponse de Trade Direct Insurance
Thank you for taking the time to leave us a review! It's great to hear that renewing your policy online was quick and straightforward. Making the process easy and hassle‑free is exactly what we aim for.
We really appreciate your feedback and are always here if you need any support in the future!
Kind regards,
Trade Direct Insurance
Endless sales pestering by Trade Direct
I did not enjoy or needed the bombardment of chasing reminder emails and several phone calls in last month prior to my insurance cover expiry. I advised the first caller exact timeline when I will be looking into policy renewal, despite that Trade Direct kept calling, sending text messages and emails to sales pitch for renewal. I did not authorise this when I purchased last policy a year ago. You should be more professional, listen, take note and have some respect for your customers!
15 décembre 2025
Réponse de Trade Direct Insurance
Thank you for taking the time to share your feedback, and we’re genuinely sorry for the experience you’ve described.
We appreciate you letting us know your renewal timeline, and we apologise that this wasn’t respected. We understand how frustrating repeated calls, emails and messages can be, and we’re sorry if our contact frequency felt intrusive rather than helpful. That’s certainly not the level of service we aim to provide.
Your comments have been shared with the relevant teams so we can review our communication processes and ensure customer preferences are noted and followed more carefully going forward.
Thank you again for raising this. Feedback like yours is important in helping us improve.
Kind regards,
Trade Direct Insurance
Great service
Fast, easy and cheaper than competitors.
Great service I made a mistake when typing out my company name and a quick email no waiting around on the phone for ages it was changed. Cant fault them
29 novembre 2025
Réponse de Trade Direct Insurance
Thank you for taking the time to leave such a great review. We’re delighted to hear you found the process fast, easy and more affordable than other options. It’s also great to know our team was able to resolve your query quickly by email.
Your kind feedback really means a lot to us, and we’re glad we could help.
Kind regards,
Trade Direct Insurance
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