Trading.com is ideal for beginners, such as myself, simply because it provides a very user friendly platform for beginners to hone their skills. Their dedication to making sure that traders have all t... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Stay away from this broker! They are involved with identify theft. I signed up because I have a lot of US based traffic from my website and they offer a partner program. I work with other brokers who... Voir plus
L'entreprise a répondu
I would recommend Trading.com to anyone who wants excellent customer service, and an easy to use platform and app. I am very impressed and satisfied.
L'entreprise a répondu
Trading Conditions Are Fantastic! I was running an account with Oanda right along side of them. Oanda's volume and spreads aren't even in the same league and couldn't compete even if they were. Custom... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Trading.com
Écrit par l'entreprise
At Trading.com, we believe in a simpler way to trade.
Using the latest technology, we've created a seamless trading experience, accessible anywhere, anytime, through our innovative webtrader and apps or the industry standard MT5.
Whether you're new to trading or already have market experience, our platforms provide you with everything you need to get started.
Learn more about trading with short and simple tutorials, videos, walkthroughs, and more.
Customize your trading experience with personalized watchlists and an adjustable dashboard.
Analyze the financial markets with advanced charts, expert tools, and exclusive research.
Trade a wide range of asset classes* with 0 commissions and low spreads.
We are committed to being a leading innovator in online trading and the way we work is always informed by our four core values:
Simplicity:Our platforms are easy-to-use, and we try to explain complex ideas simply.
Relatability:We speak to our clients in a way they understand and make it all clear from the start.
Transparency: We're upfront about everything we do including our terms and pricing.
Support: We always put our clients first. We're there when they need us, offering 24/5 support.
*Not all financial instruments are offered by all trading.com regulated entities.
Availability subject to operator.
Risk Warning:
Please visit our official website to check the percentage of retail investor accounts losing money when trading CFDs with us.You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Please consider our Risk Disclosure.
Coordonnées de contact
3,8
Bien
79 avis
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Stay away from this broker
Stay away from this broker! They are involved with identify theft. I signed up because I have a lot of US based traffic from my website and they offer a partner program. I work with other brokers who do not accept US traders. So I thought it would be mutually beneficial for me to partner with trading.com. Immediately after signing up, you have to scan your ID and utility bill. And it get's worse. They even make you provide your social security number on a W9 form. Again, this is immediately after signing up and before they even consider you. So all this sensitive information even if they have no intention of working with you. I did all this like a fool. Then I get an email from someone named Laura asking some questions. I replied back to her questions fast. Her email said "If there is a fit, we will follow up with next steps". These people are so arrogant that they won't even bother sending you a rejection reply. They take your ID, make you fill out a tax form, and won't even bother replying to you later! An honest broker would require ID and a tax form only AFTER accepting you. They intentionally do it backwards to harvest your information! Now all my information is out there with who knows who. My back office is still stuck in pending mode after waiting a couple months. They do not reply and do not even reject you. They simply harvest your information!
22 mars 2026
Avis spontané
Réponse de Trading.com
Hi Martin,
Thank you for sharing your feedback.
Registration for the Trading.com Partner Program does not mean an applicant has been accepted into the program. Applications are reviewed based on suitability, business model, traffic sources, relevant experience, and alignment with the requirements of a U.S. regulated program.
After reviewing your application, unfortunately it did not meet our criteria and was therefore unsuccessful.
We appreciate your interest in the Trading.com Partner Program
Ein Stern ist noch zuviel !!
Ein Stern ist noch zuviel !!! Meine Wohnadresse soll nicht mit Kontodaten übereinstimmen, ich weiß ja meine Wohnadresse genau. Wollte Konto dann löschen, weil ein anderer Broker kein Problem mit der Vertifizierung hatte aber mein passwort funtioniert nicht mehr !!!! So ein Kundenservice braucht keiner !!!!
11 mai 2026
Avis spontané
I would recommend Trading.com to anyone…
I would recommend Trading.com to anyone who wants excellent customer service, and an easy to use platform and app. I am very impressed and satisfied.
6 mai 2026
Réponse de Trading.com
Hi Danny,
Thank you for your feedback and for recommending Trading.com. We’re glad to hear that you’re impressed with both our customer service and the ease of use of the platform and app.
We appreciate your support and thank you for trading with us.
Best regards,
The Trading.com Team
This platform can be used if you are a…
This platform can be used if you are a day trader or someone just trying to find their way in the world, it’s a user friendly platform that offers promotions and other ways to fund accounts and plenty of tools at your disposal to dissect the ever changing markets.
3 mai 2026
Réponse de Trading.com
Hi Johnny,
Thank you for your detailed feedback. We’re glad to hear that you find the platform user-friendly and well-equipped with useful tools.
We appreciate you highlighting the flexibility it offers for different trading styles. Thank you for taking the time to share your experience.
Best regards,
The Trading.com Team
Trading.com is ideal for beginners
Trading.com is ideal for beginners, such as myself, simply because it provides a very user friendly platform for beginners to hone their skills. Their dedication to making sure that traders have all the necessary information and tools to succeed is quite apparent. I have full confidence in Trading.com!
23 avril 2026
Réponse de Trading.com
Hi Kevin,
Thank you for your thoughtful feedback. We’re pleased to hear that you find the platform user-friendly and suitable for beginners.
Supporting traders with accessible tools and clear information is a priority for us, and we appreciate your confidence in Trading.com.
Best regards,
The Trading.com Team
Customer Service
The representative was unable to assist me with finding a definite outcome to a complication I posed apart from that I was able to better understand trading.com more than I intended to furthermore mere steps were given in order for me to resolve a conclusion
23 avril 2026
Avis spontané
Réponse de Trading.com
Hello,
Thank you for your feedback. We aim to provide professional and timely assistance to all clients. We’re sorry to hear that your experience did not meet expectations. Please contact us directly so we can review your case and address your concerns.
Best regards,
The Trading.com Team
Réponse de Trading.com
Hi Sankyou,
Thank you for your great feedback. We’re glad to hear that you find the platform easy to understand and enjoy the variety of indicators available.
We appreciate you taking the time to share your experience.
Best regards,
The Trading.com Team
5 STARS WHILE I TEST THIS OUT! GREAT SIGN UP BONUS!!
So I found them by an ad on Facebook and offered me $100 to sign up. I bought stocks with that and then sold them quickly because I got worried but then I decided to wait and see so I deposited $50 and bought more. I will keep buying and trading and see if I can actually make money and get rich this way lol I'll update as I go. Thank you for the best offer to sign up! I'll let you guys know if I ever do make money this way!!!
12 avril 2026
Avis spontané
Réponse de Trading.com
Hi Jessica,
Thank you for sharing your experience. We’re glad to hear that you found the sign-up process straightforward and that you’ve started exploring the platform.
We encourage all clients to trade responsibly and take time to understand the markets and available tools. If you ever have questions, our support team is always here to assist you.
Best regards,
The Trading.com Team
The platform is awesome don't have a…
The platform is awesome don't have a lot to say but so far easy great layout and easy to use
17 février 2026
Réponse de Trading.com
Hi Latricia,
Thank you for your kind feedback. We’re glad to hear that you find the platform easy to use and appreciate the layout.
We value you taking the time to share your experience and are always here if you need any assistance.
Best regards,
The Trading.com Team
Do NOT order from this company!
Do NOT order from this company!! It is a SCAM!!! They wanted me to pay £12 to return a pair of shoes!! The customer service was appalling, they put the phone down on me!
30 mars 2026
Avis spontané
Réponse de Trading.com
Hi there,
Thank you for taking the time to leave a review. It looks like there’s been a mix‑up, we don’t sell shoes, clothing, or any retail products, and we don’t charge return fees for footwear (mostly because we’ve never had any to begin with!).
You may have meant to review a different company, but if you ever need assistance with anything related to Trading.com, we’re always here to help.
Best regards,
The Trading.com Team
regulated but thinking
good they have proper regulation
but i did had this waiting from support chat responses -disliked
tradin itself if okayish...eurusd spread not always 0.8...thinking still
11 mars 2026
Réponse de Trading.com
Hello Andrea,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you value our regulatory standards. At the same time, we’re sorry that your experience with support response times and trading conditions did not fully meet your expectations. Any delay in responses may have been due to a higher support workload at the time, but we are continuously working to improve our response times.
Please note that spreads may vary depending on market conditions and liquidity, though we always aim to keep them as competitive as possible.
Your feedback is very important to us, and we truly appreciate you sharing your experience. If there is anything specific you would like us to review or assist you with, please feel free to reach out.
Best regards,
The Trading.com Team
Outstanding agent Valia
The customer support agent Valia is amazing! She really held my inquiry to her highest regard. She made the process so fast to verify my account and helped me claim my promotional bonus. Trading.com customer support is impeccable!
6 mars 2026
Avis spontané
Réponse de Trading.com
Hi Alexander,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Valia provided such outstanding support and made the verification process smooth and fast for you.
We’ll be sure to share your kind words with her, recognition like this means a lot to our team. We’re always here to help and truly appreciate you taking the time to share your experience.
Best regards,
The Trading.com Team
Excellent Customer Services and overall…
Excellent Customer Services and overall platform. I wish they offer swap-free (islamic account).
1 mars 2026
Réponse de Trading.com
Hi Ayyaz,
Thank you for your positive feedback, we’re glad to hear you’re happy with both our customer service and the platform overall.
We also appreciate your suggestion regarding swap-free (Islamic) accounts.
Feedback like yours helps us understand what features matter most to our clients, and we’ve shared your request with the relevant team for consideration.
Thank you again for taking the time to share your thoughts.
Best regards,
The Trading.com Team
David help me so much and he is very…
David help me so much and he is very good and the best
4 mars 2026
Avis spontané
Réponse de Trading.com
Hi Angel,
Thank you for your kind words! We’re very happy to hear that David was able to help you and provide such great support.
We’ll be sure to share your feedback with him, it truly means a lot to our team. We appreciate you taking the time to leave a review.
Best regards,
The Trading.com Team
Great customer support
When I have questions, I sent email to customer support, I consistently get satisfied answers.
27 février 2026
Réponse de Trading.com
Hi Sam,
Thank you for your kind feedback. We’re glad to hear that our support team has been able to provide clear and helpful answers whenever you’ve reached out. Delivering consistent and reliable assistance is very important to us.
We appreciate you taking the time to share your experience.
Best regards,
The Trading.com Team
Trading Conditions Are Fantastic
Trading Conditions Are Fantastic! I was running an account with Oanda right along side of them. Oanda's volume and spreads aren't even in the same league and couldn't compete even if they were. Customer support is also rapid, knowledgeable, kind, and polite.
24 février 2026
Avis spontané
Réponse de Trading.com
Hi Jack,
Thank you for your detailed feedback. We’re pleased to hear that you’re satisfied with our trading conditions and that our support team has been responsive and helpful. Providing competitive pricing and high-quality service is something we continuously focus on.
We appreciate you taking the time to share your experience.
Best regards,
The Trading.com Team
I seems to make money from the bonus…
I seems to make money from the bonus money but customer service sucks
14 février 2026
Avis spontané
Réponse de Trading.com
Hi Moonk,
Thank you for your feedback. We’re sorry to hear that your experience with our customer service did not meet your expectations.
We’re unable to locate your account based on this review, so we kindly ask you to contact our support team directly so we can review your case and assist you properly. Your experience matters to us, and we’re here to help.
Best regards,
The Trading.com Team
Réponse de Trading.com
Hi Sandu,
Thank you for your review. We’re glad you’re using the platform for forex trading. If you ever decide to explore other instruments, feel free to check the available options in your account.
Best regards,
The Trading.com Team
Fast, professional, and helpful support
I had a great experience with Trading.com customer support. Response time was fast, the reppresentative was polite and knowledgeable, and my issue was handled with care from start to finish. This level of service builds real trust in the platform. Well done!
5 février 2026
Réponse de Trading.com
Hi,
Thank you for your kind words! We’re thrilled to hear that you had a great experience with our support team. Providing fast, professional, and knowledgeable assistance is something we truly prioritize, so it’s great to know it made a difference for you.
We appreciate you taking the time to share your feedback and are always here if you need anything.
Best regards,
The Trading.com Team
Eine Absolute Katastrophe
Eine Absolute Katastrophe. Bonus bekommen 50 euro investiert, dann die Aktien verkauft. Dann eigene 50 Euro eingezahlt, die angeblich wieder ausgezahlt werden können. Also 50€ Bonus und die 50 Euro die Ich selber eingezahlt habe. Das Geld lässt sich nicht auszahlen. Der Support ist der letzte müll und geht auf meine fragen nicht gescheit ein sondern versucht der frage gezielt aus dem weg zu gehen. Ich werde mich bei der verbraucherzentrale beschweren.
ICH HABE EINEN ACCOUNT STATEMENT BEKOMMEN IN DER STEHT DAS MEINE BALANCE 50€ SIND!!! ICH WILL SIE AUSZAHLEN DIE APP LÄSST MICH NICHT
28 janvier 2026
Avis spontané
Réponse de Trading.com
Hallo Flamur,
vielen Dank für Ihre Geduld und Ihr Verständnis, während wir Ihren Fall geprüft haben. Wir entschuldigen uns aufrichtig für die entstandene Verwirrung und mögliche Unannehmlichkeiten und danken Ihnen sehr für die Gelegenheit, die Situation für Sie klarzustellen.
Wie gewünscht möchten wir bestätigen, dass der Betrag in Höhe von 50 EUR inzwischen erfolgreich auf Ihr Bankkonto überwiesen wurde. Je nach Bearbeitungszeit Ihrer Bank sollten die Mittel bereits bei Ihnen eingegangen sein oder in Kürze gutgeschrieben werden.
Gerne möchten wir kurz erläutern, was passiert ist: Auszahlungen von Investmentkonten können vorübergehend eingeschränkt sein, wenn durch die Auszahlung nicht ausreichend Guthaben zur Deckung noch nicht abgeschlossener Transaktionen oder anfallender Gebühren verbleiben würde. In Ihrem Fall war die Auszahlung zunächst eingeschränkt, da Ihre kürzlich geschlossenen Positionen noch nicht vollständig abgewickelt waren. Dieses Vorgehen ist Teil unserer Sicherheits- und Risikokontrollen und dient dazu, korrekte Kontostände sowie volle Transparenz über die zur Auszahlung verfügbaren Mittel sicherzustellen.
Ihr Feedback ist für uns äußerst wertvoll. Wir prüfen derzeit aktiv, wie dieser Prozess weiter optimiert und klarer kommuniziert werden kann, ohne dabei die Sicherheit oder Verfügbarkeit der auf Ihrem Konto ausgewiesenen Gelder zu beeinträchtigen.
Wir hoffen, dass die ergriffenen Maßnahmen und die bereitgestellte Erklärung dazu beitragen, die von Ihnen erlebte Verwirrung und Frustration auszuräumen.
Sollten Sie das Gefühl haben, dass dieses Anliegen nun geklärt ist, würden wir uns sehr freuen, wenn Sie in Erwägung ziehen könnten, Ihr zuvor auf Trustpilot abgegebenes Feedback zu aktualisieren oder zu überdenken. Ihre Rückmeldung ist uns sehr wichtig und hilft uns dabei, unseren Service weiter zu verbessern.
Bitte zögern Sie nicht, uns bei weiteren Fragen oder wenn Sie zusätzliche Unterstützung benötigen zu kontaktieren. Wir sind jederzeit gerne für Sie da.
Mit freundlichen Grüßen
Trading.com Team
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