Great products, a really good website and wonderful customer service from start to finish. The team has fielded a lot of questions from us and provided great support. We were kept very well informed d... Voir plus
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Lisez les avis des autres
Staff were very helpful in providing advice and samples as we had lots of questions before we bought. Cannot comment on the radiator yet as we are awaiting the fitter. The main gripe is delivery. If... Voir plus
Absolutely exceptional service from Trads from start to finish! From ordering paint swatches at the start of the process to helping us source the valves that we wanted. We were kept well informed thro... Voir plus
L'entreprise a répondu
After living in our renovated house for a couple of winters we noticed one of the rooms had a cold spot so we decided to add a small column radiator to match the two we had previously bought from tra... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Trads
Écrit par l'entreprise
Trads Cast Iron Radiators has been established for over 20 years and has thousands of satisfied customers, as shown with our 5 Star Trustpilot reviews and customer gallery. Within our Lincolnshire-based factory and showroom, Trads highly skilled and experienced master-craftsmen assemble and hand-finish over 50 different styles and sizes of Cast Iron Radiators. The Cast Iron Radiators are built in sections and fully customisable up to 2 metres in length.
From traditional Victorian to ornate, Trads Cast Iron Radiators can be finished in over 10,000 colours from prestigious paint brands like Farrow & Ball, Little Greene and Roberson Liquid Metal. Alternatively, you can choose from specialist finishes including Hand Burnished (Polished), Satin Polish, Highlight, Verdigris, Vintage Copper, Hand Gilded and Pewter Lustre. Trads offer FREE colour swatches and a FREE colour match service; simply provide a wet sample
Whether renovating a period property, castle in Scotland, hotel in London or a chateau in France, Trads can facilitate. We offer Worldwide delivery and FREE UK Mainland Kerbside Delivery on radiator orders over £449 including VAT and accessories over £149 including VAT. Trads offers quality that is second-to-none, following a 60-step quality assurance process accredited by ISO9001. This gives us the confidence to provide a Lifetime Guarantee on ALL our Cast Iron Radiators. If you would like to see how your Cast Iron Radiators are made, please book a FREE Factory Tour.
VISIT OUR WEBSITE CONTACT USCoordonnées de contact
Hurlingham Business Park, NG32 3HL, Fulbeck Heath, Grantham, Royaume-Uni
- 01400 263320
- sales@tradscastironradiators.co.uk
- tradscastironradiators.co.uk
4,6
Excellent
235 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Staff were very helpful in providing…
Staff were very helpful in providing advice and samples as we had lots of questions before we bought. Cannot comment on the radiator yet as we are awaiting the fitter.
The main gripe is delivery. If it is unreasonable to expect a single driver to manoeuvre a heavy radiator (which we totally agree with), surely it is also unreasonable to expect 2 pensioners to do the same. We would have been happy to pay extra to have it brought into the hall but this was not an option.
28 août 2026
Great products, great service
Great products, a really good website and wonderful customer service from start to finish. The team has fielded a lot of questions from us and provided great support. We were kept very well informed during the delivery process, and, when we found that our longest rad could not be brought in via a first-floor window as planned, quickly posted out the right tool to separate the radiator into shorter sections that could be carried safely up the narrow winding staircase. More British companies like this one, please!
15 septembre 2026
Avis spontané
first i didn't receive a refund for a…
first i didn't receive a refund for a product you never sent, second you shouldn't advertise in American markets if your not going to ship here
19 juin 2026
Réponse de Trads
Hi Douglas,
Thank you for your feedback, and I’m sorry for the frustration caused.
We contacted you on the same day your order was placed to advise that, unfortunately, we are currently unable to ship to the USA due to courier and logistics limitations.
At checkout, a UK delivery option was selected, as shipping to the USA is not currently available on our system, which is why we reached out promptly to clarify this.
Regarding your refund, this has now been processed. As we were waiting for confirmation on how you would like to proceed, there was a delay, and we apologise for any inconvenience this may have caused.
We appreciate your comments about advertising and will review how our shipping availability is communicated to help prevent similar situations in the future.
If you have any further questions or need assistance, please don’t hesitate to contact us directly.
Fabulous radiators and great customer support
Fabulous radiators and great customer support. They really helped me with colours and finishes, and were particularly thoughtful about how to convert one of my two radiators to electric when it too short for their own electrical adapter. I found an alternative and they called the company to ensure everything would fit together. Really pleased and will use them again.
3 décembre 2025
Réponse de Trads
Thank you so much for your review. We're delighted to hear that you’re pleased with your radiators and that our team could support you in finding the right colours, finishes, and solution for your electric conversion.
Fantastic experience from initial…
Fantastic experience from initial enquiries to taking delivery of our Victorian 3 column 745mm Cast Radiator with the satin nickle Radiator valves and wall stays. Painted in Graphite grey was good match for existing furniture. Tried the radiator on for 1hr after installation was complete and was amazed at how long the radiator stayed very warm after CH was switched off. Very competitive pricing compared to some other companies. Radiator looks that good in our living room one for the Hallway entrance on the horizon. Thanks to Trads for excellent service and top quality products.
26 juin 2026
Avis spontané
Réponse de Trads
Thank you so much for your review!
We’re delighted to hear that you had such a positive experience from your initial enquiry right through to delivery and installation.
It’s great to know that you’re impressed with its heat retention performance. We take real pride in offering both quality products and competitive pricing.
We’re especially pleased to hear you’re already considering another radiator for your hallway, we’d be more than happy to help when the time comes!
Thank you again for choosing Trads and for your kind words.
Great website for choosing size with…
Great website for choosing size with heat output, colour etc. looks great. Thanks
2 mai 2026
Réponse de Trads
Thank you very much for your feedback. We’re delighted to hear that you found the website helpful in selecting the appropriate size, heat output, and colour.
Responsive and efficient
Responsive and efficient. Great product with clear instructions.
14 avril 2026
Réponse de Trads
Thank-you for your review and recent purchase. We're glad to hear you are pleased with this purchase.
Speedy delivery and super happy with…
Speedy delivery and super happy with the end product. Thank you!
12 avril 2026
Réponse de Trads
Thank you very much for taking the time to leave a review.
We're glad you’re happy with it and that this got to you quickly.
Always great service and products we…
Always great service and products we use Trads on all our interior design projects and love them
13 mars 2026
Réponse de Trads
Thank you so much for your kind words. We’re delighted to hear that you’re happy with both our service and products. We look forward to working with you again soon.
Réponse de Trads
Thank-you for leaving your review, we really appreciate the 5 stars.
If you need anything further then please let us know
Quality
Quick delivery, excellent products at a very competitive prices!
So far I have ordered 9 radiators with associated valves etc over three orders.
12 janvier 2026
Réponse de Trads
Thank you for your fantastic review.
We’re delighted to hear you’re happy with the quick delivery, competitive pricing, and overall quality of your radiators and valves.
Great customer service.
Great customer service.
Fantastic product, well made and absolutely beautiful
Delivered on time
2 décembre 2025
Réponse de Trads
Thank you so much for your lovely review!
We’re thrilled to hear you were happy with the customer service, the quality of the product, and the delivery. Your kind words truly mean a lot to us — thank you for choosing us!
Quality radiators
The ordering process was very easy. The colour choice is amazing. They keep you well informed with regards to shipment and delivery. They are expensive, but they are great radiators. This is the second one we’ve bought from this company. It won’t be the last, we’re going room to room and replacing all of our radiators. They really are very high quality. They sent the wrong sized connectors but after contacting them, they sent the correct ones the very same day and we received them the day after. Great after sales service. Overall really pleased with the service we have received.
30 novembre 2025
Réponse de Trads
Thank you so much for taking the time to leave such a detailed and thoughtful review. We’re delighted to hear how happy you are with the ordering process, colour options, product quality, and our communication. It’s especially lovely to know this is your second purchase, and that you’ll be coming back for more as you go room by room.
We also really appreciate your understanding regarding the connector issue and are glad we could resolve it quickly for you. Your kind words about our after-sales service mean a great deal to the whole team. Thank you again for choosing us.
Repeated purchaser for a reason
Repeated purchaser for a reason. Excellent product and outstanding service !
26 novembre 2025
Réponse de Trads
We’re delighted to hear you keep coming back, it really means a lot to us. We’re so pleased you’re happy with both the product and the service. Thanks again for choosing us!
Great service and very well priced
3 novembre 2025
Réponse de Trads
Thank you for your kind review! We’re so pleased to hear you were happy with the service and pricing.
We really appreciate your business and hope to help you again in the future
Prompt delivery, great product
Prompt delivery, great product and the 4th radiator we have bought from them (not the cheapest but brilliant quality and looks.) We are slowly replacing all our radiators with their ones.
4 novembre 2025
Réponse de Trads
Thank you so much for your lovely review and for being a repeat customer.
We’re delighted to hear you’re happy with the prompt delivery, quality, and look of the radiators. It really means a lot that you’re choosing us as you replace them throughout your home. Thank you again for your continued business.
Great customer service
Great customer service. Timely and very informative. Products excellent.
31 octobre 2025
Réponse de Trads
Thank you very much for your kind review. We’re delighted to hear you were happy with our customer service and found the information helpful.
It’s great to know you’re pleased with the products as well.
Plumber lost a valve screw
Plumber lost a valve screw from one of our cast iron Radiators
Called Trads who couldn't have been more helpful and supplied us with a replacement in the post.
True mark of a quality product and company.
24 septembre 2025
Avis spontané
Réponse de Trads
Thank you for taking the time to leave such a positive review.
We're really pleased we could assist and get the replacement screw out to you quickly. It’s always our goal to offer not just high-quality products, but excellent service too, so it's great to hear your feedback.
If there's anything else we can help with in the future, please don't hesitate to reach out.
Excellent
Excellent service. Neil was super helpful getting the paint match spot on. Two radiators arrived well packaged. Excellent products.
1 août 2025
Avis spontané
Réponse de Trads
Thank-you for leaving a review, we're delighted to hear you are pleased with the product and service received.
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