I found it easy to perches from this web site but it would have been nice if this web site mapped out the measurements on the wheel so that I could have that peace of mind that I have bort the right w... Voir plus
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Everything I needed was on there website ,quick and easy to order and the delivery was absolutely amazing, would highly recommend this company for all your trailer parts, will be dealing with this c... Voir plus
Your website makes finding trailer parts so easy especially if you’re not sure exactly what you’re looking for.
I purchased four wheels and tyres for our Ifor Williams trailer. They are very good quality. Ordering process was straightforward. Efficient service and prompt delivery.
À propos de l'entreprise
Écrit par l'entreprise
TrailerTek is a major UK supplier of trailer parts, trailer lights, cycle racks and towbars. With a catalogue of over 2000 products, you're sure to find the right trailer part or accessory to get you back on the road! And with free UK delivery on all orders over £100 and a 30-day money-back guarantee, you're safe in the knowledge that you'll have what you need.
Coordonnées de contact
Warren Farm, Andover Rd, Micheldever Station,, SO21 3AS, Winchester, Royaume-Uni
- 01962 77 49 88
- sales@trailertek.com
- trailertek.com
4,6
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 28 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Always a great company to deal with
Always a great company to deal with, good easy website competitive prices
4 juillet 2026
Arrived well packaged to Orkney isles
10 juin 2026
good service and product
easy ordering, great price, clear description of product, quick delivery.
30 juin 2026
Misleading Website Product Stock
Item listed as in stock on the website, item is not only not in stock but discontinued. Took me chasing to determine this, still not received a refund.
30 juin 2026
An excellent source for trailer spares
Excellent prices and fast and efficient order handling and shipping.
29 juin 2026
ABSOLUTE GARBAGE!
ABSOLUTE GARBAGE!
WAITED IN FOR 3 DAYS FOR THE PRODUCT TO ARRIVE, AS THEIR COURIER COMPANY DID NOT KNOW HOW TO RING A BELL / LEAVE WITH NEIGHBOURS / LEAVE IN A SAFE PLACE!!
THEIR SO CALLED HELPDESK IS HANDLED BY ARROGANT, CLUELESS, INCOMPETENT, RUDE IMBECILIC CHAVS WHO HAVE NO IDEA ON HOW TO DEAL WITH THE PUBLIC.
HAD TO ESCALATE TO MY BANK TO INITIATE A REFUND.
21 juin 2026
Réponse de TrailerTek
We're sorry that you're unhappy with your experience.
We always aim to provide a professional and courteous service, and we believe it's important to clarify the circumstances surrounding this order.
The courier attempted delivery on three separate occasions. On each attempt, the driver recorded the delivery attempt and provided photographic evidence showing they attended the property. As no one was available to receive the parcel, the delivery could not be completed.
While we appreciate that this may be frustrating, courier drivers are not required to leave parcels with neighbours or in a safe place unless alternative delivery instructions have been arranged directly with the courier by the recipient.
We also feel it is important to address the comments made about our customer service team. Throughout our conversations, our staff remained polite and professional despite being subjected to shouting, swearing, and personal insults. Referring to our employees as "chavs" is both unfair and inappropriate, and we do not believe anyone should be subjected to abusive language while simply doing their job.
Although we were unable to override the courier's delivery procedures, we did everything we reasonably could to assist. Once you chose to pursue a refund through your bank, we cooperated fully with that process.
We stand by the professionalism of our team and remain committed to treating all customers with respect, even when that respect is not returned.
Great service
Two trailer tyres ordered, quickly received, nicely packed. Look perfect and all at a very reasonable price. Sure I will be back.
29 juin 2026
Good product and excellent service
25 juin 2026
Patient and helpful.
25 juin 2026
Unable to place an order
Reasonable price quote which only arrived after chasing for a second time. Called them and unable to locate my email address but told me someone had called me 2 days earlier! Then called them back to place order and explained I lived nowhere near the postcode but to use a Google pin or Delm8 to locate my address. Thought giving him directions via a Google pin was an insult and had not heard of Delm8 then declined my order. Good for business!!!
26 juin 2026
Avis spontané
Easy online ordering
Easy online ordering, Products at excellent prices and delivery is fast.
23 juin 2026
good prices and service.
good prices and service.
would be better if it was easy to get a VAT receipt
25 juin 2026
Very simple to verify what i was after.
Very simple to verify what i was after.
Delivered Very quick.
Great service. 100%
19 juin 2026
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