The quality on their screen print transfers is not consistent. I needed around 200 shirts out by 4th of july and 4 different orders had faulty transfers. They are in the process of fixing an issue I h... Voir plus
L'entreprise a répondu

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
The quality on their screen print transfers is not consistent. I needed around 200 shirts out by 4th of july and 4 different orders had faulty transfers. They are in the process of fixing an issue I h... Voir plus
L'entreprise a répondu
Kayla - Customer Rep - was outstanding in helping me through a difficult process, even though I have been doing this going on three decades. However, I am upset that the print process for full color,... Voir plus
L'entreprise a répondu
There videos with Dave is very informative and helpful so when you get your products you are ready to print. When I ran into issues, I just gave them a call and their knowledgeable staff was there to... Voir plus
L'entreprise a répondu
My experience with Transfer Express has always been excellent. I've been a customer for over 5 years. The design application on the site is very easy to use, whether designing from their usable artw... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Tyler Boulevard 7650, 44060, Mentor, Etats-Unis

Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Poor quality products, expensive prices, and polices that are NOT very customer friendly...very disappointed!! To any new business, STAY AWAY from this company!!

Réponse de Transfer Express
These are the transfers I trust. This is the company I trust. If everything is not perfect, they are great to quickly resolve the issue.

Réponse de Transfer Express
I understand, under new rules, you cannot combine order in the same shipment.
When delivery in Canada (because not free), the impact is real.

Réponse de Transfer Express
Great product offerings and nice website to order. Whenever I’ve had a question or concern they have always been very helpful.
Orders have always arrived on time and if I’ve ever had a damaged order it’s been replaced fast.
My only drawback is they seem to have issues with UCM application instructions. I was having issues with the hot peel. After 2 orders coming in like this I called to see if I need to do something different (assuming it’s an issue on my side). I was told an internal memo went out saying it should be cold peel now. No emails to the consumers. Just internal. A little frustrating to find out this way.
I’d prefer the company be open about this and not try to hide it and only tell customers when they call with problems.

Réponse de Transfer Express
Super easy ordering process, super easy pricing, quick ship, good product.

Réponse de Transfer Express
I can always count on a great product made exactly as I ordered.

Réponse de Transfer Express
Ashley made my experience less stressful when I needed help figuring out the size DTF I needed.

Réponse de Transfer Express
Appreciate the quick shipping and the design program.

Réponse de Transfer Express
I appreciate the quick turnaround and the quality work; I have not had to return or complain about any of the prints I received

Réponse de Transfer Express
I have ordered a lot of transfers and they work well. Had one issue with one order and they took care of it

Réponse de Transfer Express
Very easy to work with and the designs are awesome.

Réponse de Transfer Express
The shipping is always on point, and I love that you all test out the print for me. I'm so happy with the service you all provide. So so helpful.

Réponse de Transfer Express
My experience with Transfer Express has always been excellent. I've been a customer for over 5 years. The design application on the site is very easy to use, whether designing from their usable artwork/fonts, or importing my custom logos & designs. The finished products are ready to press after a quick cut to separate the images on the sheets. The turnaround time is super-fast, and I live close by, so I pick my prints up.

Réponse de Transfer Express
I had an issue with my final prints. Immediately I called Transfer Express and spoke with Brandon. He looked into the issue apologized and resolved the matter for me quickly. As a result, I'm looking forward to future projects with Transfer Express.

Réponse de Transfer Express
Orders are processed quickly and accurately. If I need assistance and call TE, I always get a helpful, friendly advisor for my projects.

Réponse de Transfer Express
Customer service was very helpful getting the files setup correctly.

Réponse de Transfer Express
Poor quality control.
Too difficult to process tax exempt certificate

Réponse de Transfer Express
For the second time I placed an order and it has taken over a week to receive my product. The shipping I am paying for is not stated that it will take longer than 2 days. And if the production is high volume maybe mention it to your customer so that they can plan accordingly. After calling I was listen to but then dismissed. My orders are now late, it's my reputation on the line and all I got from customer service was "I understand and we are sorry". I wouldn't mind the product taking longer if the expection was set. For so long your company has been quick and efficiant, until lately.

Réponse de Transfer Express

Réponse de Transfer Express
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.