The quality on their screen print transfers is not consistent. I needed around 200 shirts out by 4th of july and 4 different orders had faulty transfers. They are in the process of fixing an issue I h... Voir plus
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The quality on their screen print transfers is not consistent. I needed around 200 shirts out by 4th of july and 4 different orders had faulty transfers. They are in the process of fixing an issue I h... Voir plus
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Kayla - Customer Rep - was outstanding in helping me through a difficult process, even though I have been doing this going on three decades. However, I am upset that the print process for full color,... Voir plus
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There videos with Dave is very informative and helpful so when you get your products you are ready to print. When I ran into issues, I just gave them a call and their knowledgeable staff was there to... Voir plus
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My experience with Transfer Express has always been excellent. I've been a customer for over 5 years. The design application on the site is very easy to use, whether designing from their usable artw... Voir plus
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Tyler Boulevard 7650, 44060, Mentor, Etats-Unis

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A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I will not be using Transfer Express moving forward. I have been ordering transfers for over five years and had never used Stahls before. I had heard great things about the company, but unfortunately my experience has been disappointing.
My first issue was during signup. The website advertised “50% off your first order,” yet I never received this offer via email or any other method. I contacted customer service, and the assistance I received was unhelpful. The issue had to be escalated to the IT team just to confirm the email was sent. By that time, I had already placed my first order, and it clearly showed the discount was not applied.
I explained that I did not need a refund or credit and simply wanted to apply the promotion to my next order. I was told I would receive a follow-up later that day, but I never heard back. I called again the following day and was given no new information. I also found it concerning that customer service was unable to view or confirm the promotional emails sent to customers.
To add to this, my first order arrived with several transfers that had noticeable smudging on the print surface.
Overall, this has not been a positive first experience, and it did not meet the expectations set by the company’s reputation.

Réponse de Transfer Express
Keeping up with the industry changes and technology so we can stay up to date

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They put a lot of care in packaging the heat transfers and I like that they included a little sample on a fabric. Shipping was also fast and the quality of the transfers is great. It’s my first time buying for my business and I am very pleased. I can’t wait to upload more designs and purchase again.

Réponse de Transfer Express
I have been a customer for years! And I received an order that is horrible! They will not reprint it nor refund me! I had to reorder and only got 15% off of it! I am so upset by this and will not be ordering anything else! I am looking for a new company!!

Réponse de Transfer Express
I’ve done business with TE for over 3 decades and they have always, ALWAYS done a great job. Their customer service is beyond compare and their art work is impeccable

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The quality is Amazing. Customer service was amazing, helped me get exactly what I needed for the best price. Fast shipping. All around the best experience! Will definitely be using them for everything I need!!

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The initial order was unclear upon their receiving it via online order (partially my fault) so I was contacted by their team and the details of the designed were discussed and clarified. I received my order within the time discussed and like always the quality was exceptional.

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The customer service was spectacular! My calls generally take a while and they never rush me! They always kind!

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Great customer service. Prices are extremely high compared to other dtf companies

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Transfer express out did themselves. I uploaded my emblem and the transfers that came in are not only perfect but go on so easy. I will definitely be ordering from here again and if anyone is trying to make business apparel then this is the way to go.

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I paid extra for shipping to have my order here by Friday for an event on Saturday and it didn't show up on Friday. They said it was because of the Holiday which was Thursday. Tuesday and Wednesday were not holidays but on Friday it looks like it hadn't even been picked up yet.

Réponse de Transfer Express
Customer service was very helpful with putting in my order and getting my account straight as this was the first time I ordered personally, as someone else did it in the past

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Shipped out at a speedy time. Directions clear. My hoodie came out amazing. Will come back ANYTIME!!

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Uploaded my image and the entire process down to the shipping time was all perfect. Repeat Customer!

Réponse de Transfer Express
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